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Katana-US

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Katana-US Reports & Reviews (1)

- Callahan, FL, USA • Jul 17, 2026
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I ordered the product at the beginning of April, and selected 6-10 shipping days for shipping, however they send no tracking number or real shipping updates. They have no phone number to contact them by so all I could do was send them an email, however I got no real reply when I asked for updates. They send emails stating that your item is in que and will be shipped soon, the email will also beg you not to leave a charge back or one star review because it will tank their "business." I requested a refund via email and received no reply back and have not received the item months after ordering it. Upon contacting my bank to dispute the charge due to the business being a possible scam, I was denied my refund and have still heard no real updates from the company and I have been unable to talk to anyone. I'm out almost $300, I still have no product, and I won't be getting my money back.

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