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Jay and Liz

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Jay and Liz Reports & Reviews (1)

- Alexandria, VA, USA • Oct 29, 2026

Their website states they are in the United States, quite prominently right under their name. They mention the 15% restocking fee, but do not tell you that you have to pay return shipping to CHINA. That is something you find out when you contact them for a return. They solicit reviews on Trust Pilot BEFORE your merchandise arrives.

I purchased a pair of shoes. They came in a plastic bag and smelled very strongly of chemicals. No shoe box, and the shoes were plastic. In the reply email I received, "John" (not his real name) does not exist when you call the phone number.

This company is pretending to be in the United States. Their website is full of fake images. I have reported this to my credit card company as fraud.

They need to be contacted in an official capacity to let them know it's illegal what they are doing.

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