[email protected] Reports & Reviews (12)
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Fake toner invoice sent to senior living community
Unsolicited call led to invoice for unordered toner
At the time of the call, there was no reason for our office to believe that this was a legitimate business inquiry from an established vendor. The caller did not initially identify themselves through a known vendor relationship, and the call was not something our office had requested. But the operator was not aware of this and gave the information to the caller. They then sent an invoice for $1889.50 for toner we did not request.
We believe the circumstances surrounding this transaction were misleading and warrant investigation. We are requesting that the company provide a complete explanation of how the order was initiated, what representations were made to our employee, and why the transaction was processed based on an unsolicited call requesting printer information.
Unsolicited toner invoice sent to our office
Unsolicited toner mailing with W9 form
Imaging Center represented that it was “confirming” or “verifying” an order and subsequently issued invoices and/or billing demands for supplies that were never requested or approved. These tactics closely resemble the well-known “unordered merchandise” or office supply scam that targets businesses and healthcare organizations.
Upon review, no valid purchase order, written agreement, or authorized approval exists. Any claim by Imaging Center that an order was placed is false.
We notified Imaging Center in writing that:
No order was authorized;
No payment is owed;
They must cease all contact and billing.
Despite this, their conduct demonstrates deceptive and misleading business practices designed to induce payment for unordered goods.
No product sent and invalid tracking number with Fed Ex
Somewhat sophisticated operation that has some type of hackers, because they knew our copier model number even though I never told anyone, but not sophisticated enough to show a fake delivery in the right zip code.