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Home Warranty Department

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Home Warranty Department Reports & Reviews (64)

- Pendleton, OR, USA • Feb 25, 2025

Received a card in the mail showing from county deed records, stating that

We had to contact them four registration of home warranties. There was no identifying information on the card of a company sent from, just a 1-888 number, registration number and a pin.

Obviously a scam did not contact

- Gresham, OR, USA • Feb 22, 2025

I have received several letters from this company stating that...

"This notice is to inform you that the property's home warranty, at 2617 SE 190th Ave, Gresham OR 97030 secured by ONPOINT CMNTY CU, may be expiring or may have already expired. Our records indicate that you HAVE NOT CONTACTED us yet to get your Home Warranty up to date."

I do not have any kind of anything with this company, let alone home warranty insurance! The letter they sent is TOTALLY MISLEADING BECAUSE THE WAY IT'S WRITTEN GIVES THE IMPRESSION THAT THE ACCOUNT IS PAST DUE! When I called them to ask them to remove me from their list I had to give them a 'Customer ID' number that was on the letter, and the person I spoke to said she 'would see what she could do about getting me reinstated'! REINSTATED?! If I hadn't known better, it could easily be assumed that the recipient, me, had a past due account! Isn't this considered fraud? I can see older people falling for this very easily! In the past I have contacted them, asking them to remove me from their list, which obviously did not work, but this time when I asked I was told they do not have a list. I would appreciate anything you can do regarding this company's deceptive business practices!

Thank you very much!

- Elizabeth, NJ, USA • Feb 20, 2025

Tried to get me to sign up for insurance coverage for home appliances

- Denver, CO, USA • Feb 20, 2025

US mail, uses personal information. Tries to deceive with urgent wording

- Peoria, IL, USA • Feb 08, 2025

Received final notice in the mail saying my property’s home warranty may be expiring or may have already expired. They have no identifying information except a phone number of 1-800-692-4491 and US postage code from SACRAMENTO, CA PERMIT# 1935.

- Dearborn, MI, USA

Sent a threatening letter about my property regarding to revoke allocated waiver with what looks like a check for $199, but it states to the order of, not pay to.

- Portland, OR, USA

Sent letter in the mail claiming to be my mortgage company, the "home warranty department," and sold me a warranty plan via the phone where they took my credit card information.

- Rincon, GA, USA

Letter says I have not contacted them about Home Warranty up to date. (I have asked them before and asked to be removed from mailing list)

- Lacey, WA, USA

The final notice stated that my home warranty property will be expiring of has already expired. Failure to call and prevent a potential lapse will result in you being liable for all costsassociated with any home repairs.

- Ypsilanti, MI, USA

Initially by mail contact; second mail again, then said I must contact “immediately.”

I contacted and she has all my identifying information regarding my home and area around it.

She demanded payment to renew my home warranty by end of the day, with an agreement to make additional payments within 30 days of $235.

- Madison, NJ, USA

i received an official looking letter that looked to be from my mortgage company. it said Please call immediately as this will be our final attempt to notify you. the letter included what looked to be an official check, although if you read the fine print it said it is not a check. It also said "immediate response to this notice requested. and FINAL NOTICE. when i called they answered "home warranty department" and said my home warranty had expired and in order to reinstate it in needed to do something. I knew I didn't have a home warranty so I told them they were scamming me and hung up. I'm reporting what happened because I don't want someone else to be scammed.

- Whitehouse Station, NJ, USA

Trying to show urgency on buying Home warranty for new construction house.

- Asbury Park, NJ, USA

Final Notice; property's home warranty may be expired.

- Matteson, IL, USA

It was for a home warranty. They wouldn't let us cancel the payment once we changed our minds.

- Cherry Hill, NJ, USA

Notice tells us our home warranty is about to expire - final attempt to notify us etc…

I know it’s a scam, sadly many seniors won’t

Got two final notices for home warranty in the mail shortly after buying my house. They have no identifying information except 2 different numbers and US postage codes:

(800)-441-2689 from MP SERVICE CENTER

and

1-800-692-4491 from SACRAMENTO, CA PERMIT# 1935

- Woodburn, IN, USA

Scammer sent me a letter in the mail about a final notice noting it was extremely urgent and time sensitive. Mans name was Evan Gates said I need insurance for the inside of my house and my house would be "red flagged" he became angry with me when I told him I didn't want to continue with what he was offering. I told him I didn't need what he was offering me and was trying to to convince me he was not scam. He was using a scare tactic to make me feel like I need the insurance he was selling. Told me to pay 195 to start. Then a payment of 227 a month for the first 18 months. Then no payments for 3 years. He claimed to be the manager then when I didn't want to be part of the insurance he was selling he said a manager would be calling me to speak more about the insurance that I didn't want to be part of. He was convincing me through the phone after I said No. I didn't feel comfortable and I wanted my money back. Still I have not received my money back and I had to cancel my debit card

+1
- Honolulu, HI, USA

Threatened that this was the "FINAL NOTICE" to "get your Home Warranty up to date."

- Welch, MN, USA

Received this threatening letter in the mail that our Home Warranty was about to expire from the Home Warranty Dept of an unnamed business. The only identifying information on the letter was my name, address, a 5 day time limit to respond, and a fake check voucher for $199, and the scammer's phone number 1-888-413-5452. I did not respond, call or anything, this was obviously a scam. Image of the scam letter available upon request.

- Wheat Ridge, CO, USA

Keep getting letters saying my home warranty has expired, when I called to be taken off the mailing list was told they could not and they kept pushing me to sign up because my neighborhood had a lot of plumbing and electrical issues. Even knew how old my house was and the approx square footage. Said my reverse mortgage company was worried that someone like me would not be able to maintain my house and wanted me to get this insurance.

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