Home Warranty Department 2025 Reports & Reviews

Home Warranty Department Reports & Reviews (62)

- Harrisburg, OR, USA • Jun 18, 2025

Scammer's phone (888) 421-5993
Country United States
Victim Location OR 97446, USA
Type of a scam Phishing

Recieved a letter in the mail wanting me to contact andy perkins about my expired home warranty. No company was advertised. But it did say it was secured my M&T BK.

Useful

- Bremerton, WA, USA • May 24, 2025

Scammer's phone (888) 404-4504
Country United States
Victim Location WA 98312, USA
Type of a scam Phishing

Was sent a letter. I did not reply due to similar reports on BBB.

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- Sedro Woolley, WA, USA • May 23, 2025

Scammer's phone (888) 413-5452
Country United States
Victim Location WA 98284, USA
Type of a scam Phishing

I just received a suspicious postcard. I googled it because I thought it was a scam.

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- Seattle, WA, USA • May 23, 2025

Scammer's phone (888) 404-4504
Scammer's address WA, USA
Country United States
Victim Location WA 98115, USA
Type of a scam Phishing

Received a Final Notice letter from Home Warranty Division with no company name. The letter had the name of my old mortgage lender and stated the notice was to inform me that our property's home warrant may be expiring or has already expired. The letter threatened a lapse in coverage. The letter was signed by Vicky Mercer, Program Director. I called the number and they required an initial payment and monthly payments. When I said I would call back later, they said they could only take the money at that time and would not be able to reopen the claim if I called back.

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- Honolulu, HI, USA • May 18, 2025

Scammer's phone (888) 404-4504
Country United States
Victim Location HI 96822, USA
Type of a scam Phishing

The letter gave a phone number along with the name Vicky Mercer, Program Director

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- Lincoln, NE, USA • May 15, 2025

Scammer's phone (800) 692-4491
Country United States
Victim Location NE 68503, USA
Type of a scam Phishing

We just took out a home loan with 21st Mortgage and this letter names them specifically. The small print at the bottom indicates they are not affliated with our mortgage holder. It includes the mortgage holders full name but our current address, not the address of the property we just purchased.

Did not call the number as that will just put my number on their 'active phone list' and I will be inudated with spam calls which can't be stopped. There is also no company address or email information. Just an 800 number. The notice date is 5/8/2025. Expiration of supposed home warrenty is 5/23/25. Customer ID is HWP7153336. The number does not correspond in any way with our actual loan account number.

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- Beaverton, OR, USA • May 13, 2025

Country United States
Victim Location OR 97006, USA
Type of a scam Phishing

Letter says Final Notice... Secured by First Horizon HM LN CORP. Important you contact our office at 888-421-5993 upon receiving this notice to avoid any unnecessary delays in you coverage before May XX, 2025, etc, etc, whole page of scaring. Signed Andy Perkins, Program Director. There's a Property Code: XXXXXXXXXX referenced.

PLS DON'T FALL FOR THIS SCAM!

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- Honolulu, HI, USA • May 09, 2025

Scammer's phone (888) 760-1910
Country United States
Victim Location HI 96825, USA
Type of a scam Phishing

Fake home warranty "expiration".

Useful

- Vashon, WA, USA • May 08, 2025

Scammer's phone (888) 404-4504
Scammer's address MO, USA
Country United States
Victim Location WA 98070, USA
Type of a scam Phishing

Mailer stated as an IMPORTANT NOTICE posing as a Home Warranty company attached to a Mortgage Lender (Tristar Finance in my case). Mailer contains a "voucher" that is looks very much like a check. The mailer has threatening language: "This letter is to inform you that the propter's home warranty, at..., secured by (Tristar Finance on my mailer - could be other company names on other mailers) may be expiring or may have already expired." The fear inducing language continues.

If you call their number they are VERY AGGRESSIVE & VERY PREDATORY in trying to scare you into "buying" their "warranty" service - which I doubt even exits. They will not get off of the phone with you even if you are saying no. They will continue to try to manipulate you into giving them your credit card information and charging money to your card, etc. They are unfettered by calling them scammers and predators and will continue to try to manipulate you into giving them money.

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- Spanaway, WA, USA • May 06, 2025

Scammer's phone (833) 854-8973
Scammer's website None
Scammer's address Daytona Beach, FL, USA
Country United States
Victim Location WA 98387, USA
Type of a scam Phishing

Postal card regarding important information from regarding my new mortgage and the date I completed it with a mortgage ID number

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- Seattle, WA, USA • May 06, 2025

Scammer's phone (888) 404-4504
Country United States
Victim Location WA 98118, USA
Type of a scam Phishing

Received a pink letter by postal mail. The letter identified our property address and mortgage lender. It warned that our home warranty is expiring and purports to be “Final Notice”. The letter requests you call a phone number to “bring your warranty up to date”. No identification of the business.

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- Portland, OR, USA • May 03, 2025

Scammer's phone (888) 413-5452
Scammer's address Dallas, TX, USA
Country United States
Victim Location OR 97230, USA
Type of a scam Phishing

I got a piece of mail saying that my home warranty was almost up. But please call this number to get it renewed.

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- Woodinville, WA, USA • May 03, 2025

Scammer's phone 1(888) 413-5452
Country United States
Victim Location WA 98072, USA
Type of a scam Phishing

Postcard indicating "mechanical systems" expiring 5/16/2025 with registration required to continue coverage. We just did a remodel so i am assuming they got our information from a legitimate warranty list somewhere.

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- Seattle, WA, USA • May 02, 2025

Scammer's phone 1(888) 413-5452
Scammer's address Seattle, WA 98103, USA
Country United States
Victim Location WA 98103, USA
Type of a scam Phishing

postcard was sent to me, to warn me of a loss of warranty, i would need to call a number. i entered the number into an onlinesearch and found this is a scam.

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- Salem, OR, USA • Apr 29, 2025

Scammer's phone (800) 631-2357
Scammer's address Santa Ana, CA, USA
Country United States
Victim Location OR 97301, USA
Type of a scam Phishing

I have received multiple letters and final notices from the "Home Warranty Division" of US Home Guard, requesting that I contact them to avoid unnecessary delays to keep my home warranty coverage up to date. They included my complete contact information and lender information. The letter also warned that I could be held liable for all costs associated with my home repairs, but that there may still be time left to activate a warranty "before it's too late".

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- Seattle, WA, USA • Apr 28, 2025

Scammer's phone (888) 413-5452
Scammer's address Dallas, TX, USA
Country United States
Victim Location WA 98115, USA
Type of a scam Home Improvement

Received a double sided postcard, one side has Home Warranty Division. There is a table that says type of location: dwelling, component element carrier: mechanical systems, coverage area: inside/outside, and an expiration date, etc., a registration id and pin number call 1-888-413-5452 for uninterrupted protection. Registration is required for continued protection. The other side of the postcard says County Deed Records with the same table and details.

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- Happy Valley, OR, USA • Apr 28, 2025

Scammer's phone (888) 413-5452
Scammer's address Dallas, TX, USA
Country United States
Victim Location OR 97086, USA
Type of a scam Home Improvement

We received a postcard in the mail for an expiring home warranty for mechanical systems with a statement that our warranty (which we don’t have one) is expiring. They state that we need to call the phone number included to continue our home warranty coverage. Seemed like a scam so we opted to report it here.

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- Lake Oswego, OR, USA • Apr 28, 2025

Country United States
Victim Location OR 97035, USA
Type of a scam Home Improvement

Letter gives 1-800-692-4491 as contact phone number. They used all of these notices: IMMEDIATE RESPONSE TO THIS NOTICE REQUIRED, then IMMEDIATE REPONSE REQUESTED, and then finally PLEASE RESPOND BY: 5/9/2025.

They list my home's address and mortgage lender, saying that the home warranty may be expiring or has already expired.

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• Apr 28, 2025

Scammer's phone (888) 413-5452
Scammer's address 416 S Charleston Ave, Port Orchard, WA 98367, USA
Victim Location WA 98312, USA
Type of a scam Home Improvement

Received a notice in the mail that my Mechanical Systems warranty needed to be replaced for uninterrupted service.

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- Spokane, WA, USA • Apr 25, 2025

Scammer's phone (888) 413-5452
Scammer's website none
Scammer's address Dallas, TX, USA
Country United States
Victim Location WA 99208, USA
Type of a scam Home Improvement

Post card received in the postal mail, with information trying to convince someone that a warranty is expiring. Recipient of card is encouraged to call 888-413-5452 for uninterrupted protection, the telephone number is printed 3 times on card.

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Home Warranty Department Reports & Reviews (62)

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