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Getsupport.apple.com Reports & Reviews (10)

- Dublin, OH, USA • Nov 21, 2025
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text received from +63 964 122 0292: Did you Approve This Charge? Following a proactive security audit of your Apple ID (Ref: 71398758125), we identified an irregularity that necessates account verification. A $$39.87 Apple Pay authorization attempt initiated in Orlando, FL was rejected after the originating device signature failed to reconcile with teh verified credentials maintained for your account. In accordance with established security protocols, Apple Pay is provisionally suspended pendign transaction validation and wil remain inactive until the activity meets your account's authorized security parameters. If you authorized this activity, no further steps are needed-the payment will be processed within 24 hours.   

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- League City, TX, USA • Oct 10, 2025
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Text message alert of pending charge of $287.99 through Apple Store using Apply Pay, indicating multiple unauthorized sign-in attempts. Referenced https://getsupport.apple.com and to call Apply support at 888-649-6713.

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- Beverly Hills, FL, USA • Oct 08, 2025
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Unverified Apple Pay Usage

Your Apple ID (Case ID: 649182) has triggered a security warning. A pending $287.99 charge at “APPLE STORE – Orlando, FL” was detected via Apple Pay Pre-Authorization. Additionally, multiple unauthorized sign-in attempts and Apple Pay setup requests from unknown devices have been flagged. These actions are temporarily blocked, and the charge is under investigation.

If this activity is familiar, no action is required, and the transaction will proceed within 24 hours. If not, contact Apple Support immediately at +1-888-649-6907 for assistance.

Need Assistance?

Apple Support: +1-888-649-6907

Billing Help: https://getsupport.apple.com/

Responding quickly can help prevent further issues.

Stay secure,

Apple Security Division

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• Sep 24, 2025
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Got this sent to me “Unverified Apple Pay Usage

Your Apple ID (Case ID: 64918273676) has triggered a security warning. A pending $287.99 charge at “APPLE STORE – Orlando, FL” was detected via Apple Pay Pre-Authorization. Additionally, multiple unauthorized sign-in attempts and Apple Pay setup requests from unknown devices have been flagged. These actions are temporarily blocked, and the charge is under investigation.

If this activity is familiar, no action is required, and the transaction will proceed within 24 hours. If not, contact Apple Support immediately at +1-888-649-6710 for assistance.

Need Assistance?

Apple Support: +1-888-649-6710

Billing Help: https://getsupport.apple.com/

Responding quickly can help prevent further issues.

Stay secure,

Apple Security Division”

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+1
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- Rocky Point, NC, USA • Sep 24, 2025
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Unverified Apple Pay Usage

Your Apple ID (Case ID: ***********) has triggered a security warning. A pending $287.99 charge at “APPLE STORE – Orlando, FL” was detected via Apple Pay Pre-Authorization. Additionally, multiple unauthorized sign-in attempts and Apple Pay setup requests from unknown devices have been flagged. These actions are temporarily blocked, and the charge is under investigation.

If this activity is familiar, no action is required, and the transaction will proceed within 24 hours. If not, contact Apple Support immediately at +1-888-649-6107 for assistance.

Need Assistance?

Apple Support: +1-888-649-6107

Billing Help: https://getsupport.apple.com/

Responding quickly can help prevent further issues.

Stay secure,

Apple Security Division

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- Myrtle Beach, SC, USA • Sep 24, 2025
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fake charges on apple pay

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- Sacramento, CA, USA • Sep 22, 2025
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Sent following message to my mother:Your Apple ID (Case ID: 64918273676) has triggered a security warning. A pending $287.99 charge at “APPLE STORE – Orlando, FL” was detected via Apple Pay Pre-Authorization. Additionally, multiple unauthorized sign-in attempts and Apple Pay setup requests from unknown devices have been flagged. These actions are temporarily blocked, and the charge is under investigation.

If this activity is familiar, no action is required, and the transaction will proceed within 24 hours. If not, contact Apple Support immediately at +1-888-649-7518 for assistance.

Need Assistance?

Apple Support: +1-888-649-7518

Billing Help: https://getsupport.apple.com/

Responding quickly can help prevent further issues.

Stay secure,

Apple Security Division

I called, and they asked me to download a screen sharing app, then asked me to open CashApp so they could "transfer the money to me so that I could send it to my mother". I hung up and ended the session immediately.

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- Killeen, TX, USA • Sep 17, 2025
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Unverified Apple Pay Usage

Your Apple ID (Case ID:64918273676) has triggered a security warning. A pending $287.99 charge at "APPLE STORE - Orlando, FL" was detected via Apple Pay Pre-Authorization/ Additionally, multiple unauthorized sign-in attempts and Apple Pay setup requests from unknown devices have been flagged. These actions are temporarily blocked, and the charge is under investigation.

If this activity is familiar, no action is required, and the transaction will proceed within 24 hours. If not, contact Apple Support immediately at +1-818-418-5805 for assistance.

Need Assistance?

Apple Support: +1-818-418-5805 Billing Help: https//getsupport.apple.com/

Responding quickly can help prevent further issues.

Stay secure, Apple Security Division

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- Fort Worth, TX, USA • Sep 16, 2025
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Original text message from +63 908-947-2530

Unverified Apple Pay Usage

Your Apple ID (Case ID: 64918273676) has triggered a security warning. A pending $287.99 charge at “APPLE STORE – Orlando, FL” was detected via Apple Pay Pre-Authorization. Additionally, multiple unauthorized sign-in attempts and Apple Pay setup requests from unknown devices have been flagged. These actions are temporarily blocked, and the charge is under investigation.

If this activity is familiar, no action is required, and the transaction will proceed within 24 hours. If not, contact Apple Support immediately at +1-888-649-7971 for assistance.

Need Assistance?

Apple Support: +1-888-649-7971

Billing Help: https://getsupport.apple.com/

Responding quickly can help prevent further issues.

Stay secure,

Apple Security Division

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- Norcross, GA, USA • Aug 04, 2025
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Unverified Apple Pay Usage,

We noticed some unusual activity on your Apple ID (Case ID: 64918273508)  account  and want to ensure your information remains safe.

Details of the activity:

    Transaction: $215.45 at "Electronic Hub USA"

    Date/Time: August 4, 2025, at 10:47 AM (PST)

    Device: iPhone 14 Pro, used in San Diego, CA

If you recognize this transaction, no action is needed.

If this activity is familiar, no action is required, and the transaction will proceed within 24 hours. If not, contact Apple Support immediately at +1-818-639-3132 for assistance.

Need Assistance?

Apple Support:+1-818-639-3132

Billing Help: https://getsupport.apple.com/

Thank you for helping keep your account secure.

Stay secure,

Apple Security Division

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