Fifth Third Bank Fraud Dept Reports & Reviews

Fifth Third Bank Fraud Dept Reports & Reviews (1)

- Bradenton, FL, USA

Phone: (912) 803-1499
Website: N/A
Address: N/A, Bloomingdale, GA 31302, USA
Email: N/[email protected]
Country: United States
Total money lost: $2,900
Type of a scam: Bank/Credit Card Company Imposter

Caller pretended to be my banks's fraud dept and asked me to confirm a purchase made at a gas station in Atlanta, GA for a given amount. I replied 'no I didn't make the purchase' and he confirmed that I did not recall this transaction - I replied 'that is correct'. He then asked if I'd like to report this charge as fraudulent and I responded 'yes please'. He put me on a brief hold 1-2 minutes and returned to explain it had been reported and asked if I would like to put the account on hold. I replied 'yes please.' He responded by telling me he was going to send me a code and to provide it to him, which I did but shouldn't have. During the course of this call that lasted nearly an hour, he indicated he saw some Zelle transfers occurring and asked if I was putting them through. I replied 'no'. He asked if I would like to reverse the transfers and I replied 'yes please.' He said he would have to do them one at a time (by this time he claimed there were 5 transfers). He proceeded to text me codes appearing to come from my bank and I provided them. Unbeknownst to me, I was providing him codes to MAKE the transfers which he did. He concluded the call by asking me to call my bank on Monday morning to confirm they had placed the order for a new debit card. When I did that, it came to light that I had been scammed. My account has been on hold ever since and to date, I do not have all of my money back.

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