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Eluro Co

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Eluro Co Reports & Reviews (2)

- Houma, LA, USA • Apr 16, 2026

The company, Eluro Co. is advertising extensively on Facebook. Several users commenting on how great the product is.

I placed an order on March 10th. I requested shipping info about 3 weeks later by email. I traded several emails with the company where they continued to apologize. They were between carriers, etc. They promised to look into it, etc. (All of these emails are missing from my inbox and sent items. I didn't delete them.)

I started leaving negative comments on their Facebook ads. They contacted me through Facebook Messenger and promised again to look into and resolve it. On April 13th I received an email saying the order was shipped. The tracking link goes nowhere. As of today (4/16) there is no evidence the product has shipped. If it ever does, it will most likely be on a slow boat from China.

- Cincinnati, OH, USA • Apr 15, 2026

Placed the order March 12 and it was confirmed by shop. Never received any communication after that. I emailed Eluro Co on March 27 that I have received no shipping communication, with a response from them about global shipping issues. On March 30th I asked them to cancel the order, but they said they couldn't because the goods were already with the carrier, so they can't refund or cancel the order. I asked for a tracking number, which they said they were working to get. I again asked why I couldn't cancel the order if you don't know who the carrier or tracking number are. All they said was sorry for your frustration but they can't cancel the order; this was all as of April 1st.

Today, I emailed them that I have not received any goods nor shipping information and that the order needs to be canceled, my money refunded immediately, or I will be forced to take legal action. I am not at all hopeful!

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