Elaracraft.com Reports & Reviews (6)
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If you know any contact information for Elaracraft.com, help other victims by adding it!
Online Retailer Scam
Other customers did not ever receive a product but this company still refuses to refund.
Some customers report being charged a recurring fee when they did not opt in to a subscription of any type.
All reviews an all sites are abundant with similar bad experiences.
The company gives the appearance of operating in the U.S. but is not a registered business in this country. It operates out of China.
It's both false advertising as well as a bait and switch where the product you buy is not the product you receive.
They absolutely do not honor the money-back-guarantee.
Reporting to the FTC for deceptive business practices, false advertising, and breach of contract for reneging on their money back guarantee.
Online Retailer Scam
What I received was incredibly disappointing. The product quality was nothing like what was shown in the advertisements. The lashes looked cheap and unnatural—almost plastic-like. The container and applicator were also poorly made, and the lashes were uncomfortable to wear. I chalked it up to a bad purchase and accepted the loss.
However, on April 5, 2025, I was surprised to see a charge of $66.86 from ElaraCraft. I was completely unaware that I had been enrolled in a monthly subscription—this was not clearly stated or disclosed at the time of purchase. I immediately emailed customer service twice with no response. I was eventually able to log in to the website and cancel the subscription myself.
This experience has been extremely frustrating. The product was misleading, and the unauthorized subscription charge feels deceptive and predatory. I am requesting a full refund of the $66.86 and want ElaraCraft to clearly disclose subscription terms in the future.
Online Retailer Scam