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Dresspersuitz

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Dresspersuitz Reports & Reviews (1)

- Newville, PA, USA

I purchased items from this website, Dresspersuitz.com, and the shipping said 2 days. However, it was over a month til the tracking number they provided said “delivered”. I contacted them about this at [email protected] and they replied with the following email: Thank you for contacting us.

We are very sorry to hear that you haven't received the package yet. We understand your feelings and are well aware that every order and package carries the strong expectations and love of customers. Our goal has always been to provide customers with a satisfactory shopping experience, and please believe that we will solve all your problems for you.

After hearing your feedback about not receiving the package, we contacted the courier as soon as possible, hoping that the courier could make financial compensation, but it was difficult for us to obtain compensation from the courier. Normally, couriers will not make any compensation for delivered packages.

As our precious customer, we cannot let you bear this loss. We are willing to resend the package with the expedited service to you for free, and it is supposed to arrive within 7–15 days.

1. Are you willing to receive the second package? We will resend you if you want. Please let us know about your opinion.

2. If you are unwilling to wait and refuse the second package, please let us know and we will continue to provide you with other solutions.

If you have any other questions, please feel free to contact us here and we will help you solve the problem. Please rest assured.

We are looking forward to hearing from you soon. Hope you will have a good day.

Sincerely,

Customer Service Team

They did resend the package. And once again, I never received it. So I notified them of this, and they only want to provide me a 70% refund. I lost $55.00. Please do not purchase from this scam of a company.

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