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Delivery

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Delivery Reports & Reviews (144)

- Oakland, CA, USA • Nov 30, 2023

Thought I was purchasing filters for a kitchen vent. Product was not delivered on date they said it would arrive. Several days later, no tracking info. It's not possible to reach a customer service person and either get information or request a refund. They took my money, and did not send the items I bought. There is no way to request a refund. If I ask my credit card company to follow up, they will cancel my card.

- Naples, FL, USA • Nov 29, 2023

I purchased multiple records from this company. They were supposed to ship out September 1st. It is November 28th and the orders haven’t even been processed. Have not received any updates, excuses for the delay, or a refund for the product they clearly do not have in stock.

- Glenside, PA, USA • Nov 29, 2023

Ordered from this website and they took my payment out of my account. I called and it is a fake number and fake email. They do not send the product.

- Petaluma, CA, USA • Nov 29, 2023

There was a post in a Toyota RAV4 group on facebook where a person was offering car parts for sale. In comments of that post another person said they have it for sale also. I contacted that person named Clegg Anderson and we agreed on a price of $200. He gave me his son’s PayPal address and asked me to send a screenshot of the confirmation once I paid him. I did that and then he got back to with a tracking number from the shipping company that he used. I clicked on the link for the shipping company and entered my number and it had my information and seemed legit. I told that the link worked and that I’d update him when I received the items. He contacted me a day or so later saying that I should check my email because the shipping company is holding my items until I pay $150 more to insure them and then once I receive the them I would get refunded the money back. I said that’s not what we agreed on and that he’ll need to figure it out since he chose this shipping company and I already paid what we agreed on. He tried to make excuses saying that it’s no big deal and they’ll refund me and that if I pay $100 he’ll pay $50. I said no to all of that and he needs to pay and HE can get refunded. He basically stopped responding after that.

- Lucama, NC, USA • Nov 28, 2023

This company is impersonating Balsam Hill. The website appears to be the Christmas tree company, however, when you make a payment it shows up as a China business. Once you realize you have been scammed the website you have to use to contact them is balsam hilli with an extra I at the end of Hill. There is no business, just a scam. My shipment is shown as shipped, however, they have shipped an empty box that is sitting at US customs and will never make its way to me.

- San Francisco, CA, USA • Nov 26, 2023

Purchase Art online receive Order confirmation from email

https://mail.google.com/mail/u/0/#label/Mail-Order/FMfcgzGwHVRlhZJVzkXNlHKsjSrmr... />
order never received.

- Shamokin, PA, USA • Nov 24, 2023

I ordered a Christmas tree November 6 still haven’t received it can’t call the number on it attempted to email them twice and got nothing back. They said it shipped but can’t understand because it’s in Chinese.

- San Francisco, CA, USA • Nov 23, 2023

I placed an order 7/13/23 and any email folloups are responded with generic emails about delayed shipment. Others on social media are sharing the same experience. Meanwhile the business keeps sending emails about sales promotions for the same product I have been waiting months for.

- Englewood, FL, USA • Nov 20, 2023

Ad on f.b for a Christmas tree. Sent email to my email and said it was in China waiting to be delivered. Check with tracking 17 or sprinter . Then it stop tracking and was in Thornton China . It’s been six weeks and never tracked any results of it going anywhere after that. Don’t buy from F.B is now what I’m thinking. I feel so foolish . ??

- Arlington, TN, USA • Nov 20, 2023

I order a product from ibspot Nov 1. As of Nov. 20 while typing this,

I have yet to receive a tracking number after I received confirmation of it being shipped out. I emailed a rep and they told me they need more time to thoroughly track my product. In this day and age of tech, it shouldn't take long for a product to provide tracking after it is shipped. I demanded a refund but haven't heard back from them. I filed a complaint with the FTC so other people will not fall prey to this fraudulant company. Please help in investigating this company.

+1
- Milwaukee, WI, USA • Nov 20, 2023

I bought a Christmas Tree. I saw a tracking label coming from China, so I checked the validity of the business and saw that scammers were using the legitimate company's name for the fraudulent product. You might want to warn them and also ohers.

- Napa, CA, USA • Nov 16, 2023

Online Kobalt battery chainsaw. Very good price. Paid online and received payment received documentation via emails. After not receiving the product began to ask questions. Was told product had been delivered with phony delivery schedule. Have all the emails if needed. I uploaded the files you need but the system would not let me continue. Very frustrating! Had to delete the files to continue! How may I get them to you?

- Varnville, SC, USA • Nov 15, 2023

I ordered a product and received at text from a Noah Burton asking for payment through Cash app. Being new to cash app I sent the money not knowing my money wasn't protected. I never received my order

- Rialto, CA, USA • Nov 06, 2023

The product is offered on Pinterest. I tried to order on Pinterest and was referred to the website Geuxml.com. The items I purchased on the website were two pair of boots. The items were ordered through the website once but my credit card was charged 3 times. I Received a confirmation on the order when placed, but as to shipping date haven’t received any information. I emailed and attempted to contact seller and tried tracking items but have not heard from anyone. No shipping information or date as to when I would receive items.

- Concord, CA, USA • Nov 01, 2023

Scammer sent following message:

The USPS package has arrived at the warehouse and cannot be delivered due to incomplete address information. Please confirm your address in the link within 12 hours.

https://uspdv.top

(Please reply to Y, then exit the SMS, open the SMS activation link again, or copy the link to Safari browser and open it)

The US Postal team wishes you a wonderful day

Link clicks to a website that looks like an official USPS website but asks for credit card info to charge for redelivery but USPS redelivery is free

- Petaluma, CA, USA • Oct 31, 2023

I pare paid for firewood to be delivered to my house. They never delivered and blocked me from their site on facebook

- Hamilton, OH, USA • Oct 22, 2023

After ordering something from a different company this shipping company start sending emails say I need to pay for certain paper work to get the package delivered and that these fees would be refunded to me once the package arrived.

I thought this to be true. So I paid. Then they needed more money that would also be refunded. It has gotten to the point that I know this is a scam and I have called them out on it. They are still adamant that it is all true and I just need to make this one final payment.

I have told them I will not make any more payments and I am reporting them to the ScamPulse.com and they are still emailing me.

- Chandler, AZ, USA • Oct 18, 2023

I attempted to buy ATV parts through an online facebook group. Paid the gentleman named Patrick William via Zelle $300. He sent me confirmation that the parts were shipped. After two days, the shipping company (FWD Express Logistics) sent me an email that said the following:

We trust this email finds you well. We appreciate your choice in selecting FWD Express Logistics for your shipping needs. We are writing to you today regarding your upcoming delivery of wheels, and we want to ensure that it reaches you in the best possible condition.

In accordance with national shipping regulations and to uphold the highest standards of security and safety during transit, we require all our valued clients to pay a compulsory refundable insurance fee. This fee, set at $250, is a crucial component of our commitment to providing you with a worry-free shipping experience while aligning with the established regulations governing the transportation industry.

The insurance fee is designed to protect your investment and offers coverage against any unforeseen circumstances that may occur during the transportation of your wheels. We understand that additional costs can be inconvenient, but this measure is in place to safeguard your shipment and ensure that it arrives at your doorstep in the same impeccable condition in which it left our facility.

To facilitate the timely dispatch of your wheels and to prevent any potential complications, we kindly request you to process the payment of the $250 insurance fee at your earliest convenience. The payment can be made using our account information.

Please note that compliance with these shipping regulations is essential for the secure and efficient transportation of your wheels. Failure to remit the insurance fee within 24 hours may result in delays or other complications related to your shipment. We sincerely hope it doesn't come to that, and we are confident that you understand the importance of this precautionary measure for the security of your wheels.

Once your wheels are successfully delivered, we assure you that the entire insurance fee will be promptly refunded to your account. We value your trust in our shipping services, and your cooperation in this matter is crucial to maintaining the high standards we strive for.

Should you have any inquiries or require further clarification, our dedicated customer service team is ready to assist you. You can reach them at [email protected].

Thank you for choosing FWD Express Logistics. We look forward to providing you with a seamless and secure shipping experience.

- Rohnert Park, CA, USA • Oct 13, 2023

Bed bath and beyond clearence sale

- Providence, RI, USA • Oct 10, 2023

Ordered hair products,.ad was on Instagram using Luvmehair branding. Goods delivered to TX allegedly

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