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Debt Collection Phone Phishing Scam

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Debt Collection Phone Phishing Scam Reports & Reviews (5)

- Fitchburg, MA, USA • Mar 25, 2026
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They left me a voicemail saying that I’m choosing to not comply voluntarily so they will have to legally escalate and to call them back on the 833-987-0997 number as soon as possible to fix the situation

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- South Hadley, MA, USA • Mar 23, 2026
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Resolve First Financial calls at least twice a day saying to call them immediately to take care of my account. They leave no callback number nor any other information. rey annoying.

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- Otis, MA, USA • Feb 19, 2026
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Voicemail Message states the following:

Hi, this is Tyler with Miranda Prescott's team at the Credit Adjustment Division. I'm calling regarding a priority file review tied to your unsecured debt account. Your file was flagged under updated qualification criteria, and this review…

Message ends at the word “review”

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- Springfield, MA, USA • Jan 06, 2026
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Called and asked for my social and said I owe money but did not say who I owe money too.

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- Dallastown, PA, USA
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I received a VM from 717-641-2905, but the message said the person they were trying to reach was my mother. 717 is a local, south-central PA area code, but my mother lives across the country in CA. There was a case number referenced in the message and instructions to return the call to a different number: 951-402-0372. Having been a Banker for over 20 years, I was instantly suspecting this was a scam. I returned the call pretending to be my mother so I could ascertain just how much of her personal data was exposed. They had her full name, address and last four of her SSN. They explained I was being sued by Capital One for a credit card that went to collections several years ago, however, they could not provide specific dates the account was open or any details of purchases made. I was told if I wanted that information an investigation would need to be opened, which could take some time. I was assured this legal action wouldn't have begun if the debt was invalid and encouraged to resolve matters with the person over the phone before I was served. She explained once I was legally served, I would be ineligible for this "debt mediation," which would save me thousands of dollars in legal costs. I was given two options: pay the mediated balance in full today, or make payment arrangements to payoff the mediated balance over 10 months. At this point, I revealed that I was an experienced banker who knew for a fact this was a scam.

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