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[email protected] Reports & Reviews (21)

• Nov 10, 2025

OMG. Upon reading these similar stories of online purchase with XLANTSHOP.COM, I am even more heated about what a fool I was placing an order and now it appears losing my money as well.
I thought I was placing an order from AT HOME, you know the store that was closing.
I too waited and emailed back and forth with AMY who instructed to be patient, delivery was on its way.
Then I get a notice as shipment delivered but nothing. I even went up and down my street asking neighbors if they received delivery in error! Nope. Nada.
Now, I've sent emails persistently to AMY expressing how F'ING upset, pissed off, demanding immediate refund, etc. etc. and funny, now I get NO prompt responses back?
I searched and searched attempting to track delivery which oddly first said the package was delivered on 11/8/2025 at 23:25 hrs, which (PST) would be 11:25 PM. ***WTF would deliver that late, almost midnight 12am? Maybe it's true, but I never heard of those kind of business delivery hours? WTF!
Again, I persistently continue to check their tracking website, and notice new status reading, "11/9/2025: Delivery successful 15:25 PST" which would indicate 03:15 PST.
Nope. Nothing. WTF, and DAMNIT!
Now, Sunday 11/9/2025 turning into Monday 11/10/2025 at 12:45AM, checking their tracking again, status reads that delivery was made by a JS EXPRESS courier service.WTF is going on?
I swear I'm still hoping that this shipment order will turn up, praying it was just some weird China mistake, confusion, etc.
What is my recourse, what can I do?
G** Damnit, there really needs to be something that can be done about these fake scammers to be stopped and face consequences.and all this crap! Where and who are the [censored]ing CFPB moderators supposed to be looking out for us consumers dealing with this crap sh**!
WTF, I am so pissed!
DO NOT ORDER FROM THIS BULLSH** COMPANY - !

I had order and air conditioner from them for 54.99 and the said it was out for delivery. I was waiting for this package about 20 days. Here it is July 25,2025 it say delivered on the app and I go outside it nothing there. Something really need to be done about this issue online with scam people

+2

I purchased items from supposedly Joann's Craft in March 2025. The money was taken out my account and email says items on it's way. I received follow up email from Amy saying that the package was delivered in May 2025.

+1

This company disguised themselves as Macy's so I ordered a ninja slushie through that I thought was a legit Macy's site and come to find out that it is not. I never received the product and I never received a refund for the fake item that I purchased. Now I have to contact my bank to try to recoup my expenses.

+3

I thought i was buying a Balsam Hill Christmas tree and it never arrived. I checked with them and they said itwas delivered. They never giving you a tracking number but will supply ytou with a fake tracking site.

+1

I’m sorry this happened to you. I was just scammed for the Party City Closing one. Fortunately after the fourth “ contact your postal service “ I filed a claim with my bank. I suggest you do the same as you never received your merchandise. You’ve contacted seller and it’s a scam. Good luck 🦋

I sent a message and received the same reply from 2 different people that says, it was delivered and to check my post office and gave me a link to check, which I did not click on. Good thing, since they are scammers!
Here's one of the emails, copied and pasted below.

Thanks for purchasing. Upon checking, your order has been shipped out and delivered to you successfully.
You can track your parcel on the website below:
https://t.17track.net/en#nums=AM696625687CN
If you haven't received it, please contact your local Post Office to track the details. Thanks!

+1

I did a purchase it was taking so long so I reached out to them at the email address up there then someone replied to me and said
On Thu, Jan 23, 2025, 8:47 PM Amy wrote:
Hi, Upon checking, your order has been shipped out and your package is in transit.

Tracking information as the screenshot below.

Normally, it takes around 7-12 working days for delivery.
Your patience will be highly appreciated.
Now it's showing delivered I never received anything and when I go back to the website I order it from I can't even find it

+1

My attachment didn’t work.

+1

I was stupid and fell for this scam as well. The best thing that we can do from here on out is to help others. Report this! I posted a picture from a legit government site that advises what to do. Let’s stop these guys!
I bought from “Big Lots!”. Same logo. As soon as my credit card went through, it said the merchant was Luvef. That was shady, so I looked at my credit card, and it’s listed as Levef London 00000 GB.
I call the number on the “Big Lots!” site, and it instantly disconnects and said “User Unavailable”. That number was (949) 766-5063 out of Rancho Santa Margarita, CA. I just called it again, and it says it has been disconnected.
I received an email from- [email protected] with my order information.
I tried to cancel my order by emailing the email on their website- [email protected] because I saw my card go through as Luvef, and knew something wasn’t right.
I get an email response from the email - [email protected] with my order information.
I reply to that email asking to cancel my order.
I received an email back from [email protected] Saying that my order went through. They keep trying to convince me that it’s coming. In a couple other emails.
I respond to that customersupport4 email asking them if it’s coming from big lots, why are they sending me tracking information from 17Track coming out of China?
I had to research 17 track to see if it was legit. “Big Lots!” Only sent me a link to that site, So I thought it was made up. I went into the 17 track site with that number that was listed up at the top, and it tells me the same shipping information. It does not tell me when it is expected, or who the carrier is now that it’s landed in the US.
I sent an email back to that customerservice4 email address asking For the tracking number, name of the carrier, as well as the date that it will be arriving now that it’s in the US. I have yet to hear back from my last two emails.
My credit card company won’t do anything, because “Big Lots!” Is responding to me, even though they admit that it does not sound real. They said that they will only act if I no longer hear from the company initially, or if I have no longer heard from them in a week. I had to cancel that credit card, and luckily I haven’t seen any further fraudulent charges.
I did just go back on their website to see if I could call that phone number again, but it is no longer listed. They do have a new email address listed- [email protected]. It doesn’t even say salebiglots. It says salebLglots, and what is .top?
I just tried that number that was listed before, and it says that the number has been disconnected.
Cuatomerservice4 is now coming back to me as undeliverable.
I’m so mad I fell for this, but the only hope I have, is that I can stop others from doing this. I did report this on Facebook marketplace as well, but I was noticing that it kept coming up anyway please report it there as well.
Please report it!

+1

I noticed that Big Lots was going out of business in my neighborhood, so I thought the ad I saw on Facebook Marketplace was legitimate. It was for a Big Lots going-out-of-business sale, with everything at 90% off. I thought that was pretty neat, so I decided to shop the sale from home.

I placed my order, but when I tried to call for more information, the phone number was out of service. I sent an email and received a reply stating that I should receive my order within two weeks. I replied to that email, but then I discovered that the domain name didn't exist.

This was a valuable lesson learned: I won’t order anything again unless I check everything out first. If something sounds too good to be true, it probably is!

+1

I bought a lot of items from Facebook Market Place from Big Lots going out of business sale... no customer service number fake tracking number from China Post stating it's out for delivery for the past 3 days. They stole my money and I'm reporting to the police.

+2

I ordered Tupperware as advertised as the company is bankkrupt and it indicated that it is a warehouse clearance sale. After payment, I immediately received confirmation of my order and was informed that I will be frequently informed of my order tracking. To my surprise the next email indicated a city in China. I received several emails and 2 days ago received a final one stating that the package was delivered at my address. Which was not the case. I emailed them but fid not get any response.

+2

I ordered a generator and they said they sent it and never did there a fake

+2

Same here, I bought a mini fridge Nov. 27th. And gave me a bunch of bull[censored] tracking info and said it got delivered on Dec. 22. After they said shipping only takes 7 days. Now they won't give me my money back. Saying it got delivered but they won't send me any proof of it

I ordered some items through was showed as BIGLOTS. Showed they were going out of business closeout sale. Went to check out and happened to use afterpay to pay for the items. Never got a confirmation email but it went through my afterpay and it showed a total different company name. Go to click on the website link and pops up a total different website then BIGLOTS and the website link on afterpay. Been dealing with afterpay trying to get my money back and getting a hold of the customer support email address it gives and nothing

Im dealings with right now saying its out for delivery..what should I do?

I ordered a E-bike from what I thought was a "Costco website" and paid with my debit card and hadn't received any response after 5 days so I looked into it and come to find out the website was this place but had "Costco" WRITTEN ALL over it so I had trusted it? Well it's been 2weeks and I've received one email saying it was getting ready and they'd let me know when it ships? Why even email me back if their scammer's? All I know is it's been 3 week's and they got me for $58.98 on a "Electric-Hey bike 48v.

+1

I ordered 35.00 some dollars from this place, never received the order, but was told to was delivered. Never answered any of my questions on tracking numbers, or about returning my money. Now won’t answer e-mails.

+3

I ordered over $70 of Tupperware from this company and never received it and customer service has not been helpful by saying that the package was delivered to me. They also won’t tell me how it was shipped or any details making it impossible to track to see where the package is.

+13
- Los Angeles, CA, USA

I googled a black friday tv deal and on google shopping appeared a deal on roku tv so i went away and made purchase i dont know how on google.com would a scam appear. I bought it because i trusted google.

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