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Cura Farms

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Cura Farms Reports & Reviews (1)

- Palmer, AK, USA • Jul 14, 2026

I purchased items from Cura Farms, an online vendor that explicitly advertised "to-your-door" delivery at checkout. Instead of using a private carrier (like UPS or FedEx) capable of delivering to my physical door, they shipped the order via USPS. Because USPS does not service my physical address, the package was immediately flagged as "Insufficient Address" and returned.

When I contacted customer support to resolve the non-delivery, they refused to issue a refund or reship with a proper carrier, insisting I wait weeks for the package to return to their warehouse first. They also repeatedly sent automated, copy-pasted responses addressing me by the wrong names. The company only issued a refund after I threatened formal regulatory action.

This company is engaging in deceptive trade practices by falsely advertising door delivery services they cannot and do not fulfill, and then holding consumer funds hostage when their chosen shipping methods fail.

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