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Crypto.com Reports & Reviews (9)

- Kissimmee, FL, USA • Jan 22, 2024

I was approached online by someone I didn't know. The name that "she" used, which is presumed to be an alias, is "Alice", a rich-and-beautiful Chinese national, alleged to be from Hong Kong, but now living in Los Angeles, California. Initial contact was made when "she" texted me, asking if I wanted to play golf. When I asked "Who is this?", and "How did you get this number?", "she" identified herself/himself as the aforementioned "Alice", and then immediately texted to me the photo of a beautiful Asian woman. "She" then feigned surprise and embarrassment at allegedly having sent the said text to the wrong phone number. According to numerous messages, phone calls, video chats and photo-shopped immages of "her" and a man "she" identified as "her uncle", they are from a very rich and powerful family. "She" then offered to teach me how to make easy money investing in cryptocurrency, by opening an account with crypto.com and DeFi wallet.

- Deland, FL, USA • Jan 09, 2024

Crypto.com is preventing access to my account.

• Apr 01, 2023

Fake document sent to my email pretending to be one from crypto.com
I see one report here with identical recipient in which investor lost his savings. This individual attempted to scam me for 10000.00 $
Bank wire transfer scheme
Bank wire transfer scheme

Received an email from [email protected] informing:

Dear Valued Customer,

Please note that as you have not connected a checking account by March 18 2022, your account has been unlinked from the Crypto.?com App and you will no longer be able to make Instant ACH Deposits or Withdrawals.

Kindly connect a checking account with the name that matches your Crypto.?com App Account exactly if you wish to continue making Instant ACH Deposits and withdrawals.

You can connect a checking account by clicking the button below:

(Link)

The above link took me to a page that appears to be legitimate, where I was asked to provide my banking info (account + routing # using Plaid)

I have not been able to get a straight answer from crypto.com's customer service (always useless) and am now afraid my banking info is in the hands of scammers.

I heard Crypto.com was a good place to buy and sell Crypto shares. It seemed harmless at first, but then one day after making a purchase they took my money but never issued my shares. I emailed and emailed and emailed, after a month of headache i finally got my money back, but 2 days later they take $611.05 out of my account, then lock me out to where I cant log in. This company is a scam!

They say 0 fees but have hidden fees that cost hundreds

An account was created through the app.

I e transfer money to crypto so i could use to buy coins through their app but I was notified that my etransfer was from a third party and could not be process. The etransfer was done through my bank. I have been asking for my refund since Jun 7th. They have asked for documentation which has been provided but they come back that is insufficient documentation which is untrue. Keep in mind when I first open my account with them a copy of my drivers license was provided which include my legal name. My bank account shows my middle name and last name which can be found on my ID. Screen shot of my Bank statement, screenshot of my etransfer confirmation and a screenshot of my online confirmation of payment have all been provided as they have requested. They had also assured me that they had process my refund and to allow a few business days however the same email was sent to me again (5 plus times) to include a screenshot of my email, nickname and account holders name and it will be review before any refund can be made. I called my bank twice and they have told me there is no such a etransfer confirmation which will show the above info except just my name. I have spoken to the police who will be investigating and filing a police report since crypto does not want to refund my money. This company is based in China. There is a toll free number which I called but the agent was awful and incompetent. He asked me to submit again the documents or maybe to wait a few business days to process the refund. Not once did he ask for my name or any information to assist me. I tried to explain my situation but in the end he hung up on me. Please make sure that this gets out i do not want anyone going through this experience.

Thank you

+1

Same thing they did with me! They instantly get disrespectful after the first deposit. Have you been able to get your funds back?

- Chattanooga, TN, USA

This company allowed fraudulent charges on my account some of which were online and when I disputed told me that my card was used physically so I couldnt get my money back! Beware this company will sell your account info on the dark web and when your money is stolen they will blame you making up any lie to keep from refunding your money back! Do NOT upload ANY CRYPTO OR CURRENCY TO AN ACCOUNT YOU WILL GET ROBBED BY THIS SCAM COMPANY! BEWARE! YOU HAVE BEEN WARNED!

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