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Counterfeit Product - Elycura

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Counterfeit Product - Elycura Reports & Reviews (1)

• Mar 13, 2026

Reason for Dispute: Goods Not as Described / Merchant Misrepresentation (Bait and Switch).

The Issue: I ordered ElyCura brand patches (Kudzu ingredient). I received a different brand, "Laniska" (Turmeric/Mint ingredients).

Merchant Bad Faith: The merchant refused a full refund, falsely claiming in an email that the product was "opened and used significantly."

Evidence Provided:

Photos of 6 factory-sealed, unopened Laniska packages.

Email thread showing the merchant’s false claims and refusal to provide a return address.

Screenshot of the merchant's advertised "100% Unconditional 30-Day Guarantee."

Requested Action: Full chargeback of the transaction amount as the merchant is not honouring their own return policy and sent a substitute product.

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