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Costco Imposter

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Costco Imposter Reports & Reviews (103)

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A local number called automated message says it's Costco and they have chosen me for a $500 voucher, I knew it was scam cause I've never shopped at Costco. I've told them to remove my number via their menu and they call back about a week later same thing different number. I even tried talking to someone to tell them to stop calling me they said they'd fix it and hung up. A week later they called again same scam different number

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They said that I was a member of Costco and also said that I won money.

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I am Costco shopper and had recently been shopping there. I received an email and it said from COSTCO and if I took a survey about Costco I would receive a 50.00 reward from them. The survey asked legit questions about my shopping experience. Then it let me choose a product and I chose a skin cream called AVILA serum. It said all I needed to pay was 4.95 for the shipping. Still thinking it was Costco I readily agreed to try the cream for 4.95. NO WHERE IN THE EMAIL DID IT EXPLAIN THAT THIS WAS A 14 DAY FREE TRIAL AND YOU WOULD BE CHARGED 98.41 after 14 days. I would have never agreed to it. I realized this was a scam right after I ordered and my phone rang and a foreign person called to ask me to order again? I realized I had been duped. I never received the product and 14 days after I ordered I was charged 98.41 from ALTARJU divinity. I googled the charge and it was for the face cream I had ordered. I called the CS number and reached a rep quickly, I explained to her that I never received the order and that I never agreed to sign up for a monthly charge. She insisted that the post office had confirmation of receipt of a package and I did indeed sign up to receive monthly shipments of this cream at 98.41 a month. I explained I didn't sign up for that over and over. She read through a script and hung up on me. I called back and was told the same thing. The reps were rude, the second one hung up on me. I called back a third time and got the same girl. She read her script and hung up on me again after she said my other shipments were cancelled. I called back a 4th time and finally spoke to another girl who got me a supervisor who kept telling me that I agreed to this. I told her I was contacting my bank and the BBB she then offered me A 30% refund. I said fine but I'm still calling them. She then offered me a 50% refund. I said sure I'm still contacting the BBB She then put me on hold and came back and said I would be refunded. So I have to wait and see if they are actually going to refund me. I went back to the email and clicked the link because I wanted to see for myself again that it didn't say this was going to be charged monthly. The link is unavailable

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