Sign in  

Costco Imposter

Sharing is caring! Are you having problems with Costco Imposter? Use ScamPulse to file a complaint.

Costco Imposter Reports & Reviews (101)

Report

I am Costco shopper and had recently been shopping there. I received an email and it said from COSTCO and if I took a survey about Costco I would receive a 50.00 reward from them. The survey asked legit questions about my shopping experience. Then it let me choose a product and I chose a skin cream called AVILA serum. It said all I needed to pay was 4.95 for the shipping. Still thinking it was Costco I readily agreed to try the cream for 4.95. NO WHERE IN THE EMAIL DID IT EXPLAIN THAT THIS WAS A 14 DAY FREE TRIAL AND YOU WOULD BE CHARGED 98.41 after 14 days. I would have never agreed to it. I realized this was a scam right after I ordered and my phone rang and a foreign person called to ask me to order again? I realized I had been duped. I never received the product and 14 days after I ordered I was charged 98.41 from ALTARJU divinity. I googled the charge and it was for the face cream I had ordered. I called the CS number and reached a rep quickly, I explained to her that I never received the order and that I never agreed to sign up for a monthly charge. She insisted that the post office had confirmation of receipt of a package and I did indeed sign up to receive monthly shipments of this cream at 98.41 a month. I explained I didn't sign up for that over and over. She read through a script and hung up on me. I called back and was told the same thing. The reps were rude, the second one hung up on me. I called back a third time and got the same girl. She read her script and hung up on me again after she said my other shipments were cancelled. I called back a 4th time and finally spoke to another girl who got me a supervisor who kept telling me that I agreed to this. I told her I was contacting my bank and the BBB she then offered me A 30% refund. I said fine but I'm still calling them. She then offered me a 50% refund. I said sure I'm still contacting the BBB She then put me on hold and came back and said I would be refunded. So I have to wait and see if they are actually going to refund me. I went back to the email and clicked the link because I wanted to see for myself again that it didn't say this was going to be charged monthly. The link is unavailable

Useful
Reply
Check fields!

Report Costco Imposter


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Costco Imposter Contacts

Costco Imposter associated photos:


If you know any contact information for Costco Imposter, help other victims by adding it!

Add new contacts
| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New