Confido RCM Reports & Reviews

Confido RCM Reports & Reviews (8)

Type of a scam: Worthless Problem-solving Service

Scammers

Use this company at your own risk. They took my money and never did Credentialing for me. They are scammers. Please don’t use them. They won’t answer your phone after you pay them. I talked to a guy called Ryan and a lady called Jade very fake. Please healthcare workers don’t use this company.

Useful

- Upper Marlboro, MD, USA

Phone: (720) 677-5876
Website: confidorcm.com
Address: 845 E ROWLEY DR MILCREEK UTAH 84107, Millcreek, UT 84107, USA
Email: [email protected]
Country: United States
Total money lost: $400
Type of a scam: Healthcare/Medicaid/Medicare

This scammers by name CONFIDO RCM LLC are impostors and not who they claimed to be. They are not offering the service they claimed to offer.

Useful

We're sorry to hear about your experience and would like to address your concerns. However, we couldn't locate any records of your interaction with Confido RCM in our database. It is possible that there may have been a misunderstanding or confusion with another company. Confido RCM LLC is a reputable company that takes pride in providing high-quality services to our clients. If you could provide us with more details about your experience or the services you were expecting, we'd be happy to investigate further and address any issues you may have encountered. Please feel free to contact us at [email protected] so we can resolve this matter promptly.

Useful

Type of a scam: Other

HARASSMENT-They admitted to it, and continue to message

They have messaged me multiple times after having said they will put me on the Do Not Disturb. They admitted through messages that they have harassed me, and want to just say sorry to have it over. They continue to send inappropriate messages, and this is very scary to think they can convince people they have an actual company.

Useful

We're sorry to hear about your experience. Once someone requests to stop receiving messages from us, we add their details to our internal Do Not Contact (DNC) List, which we regularly maintain and check. Our system prevents our sales team from contacting numbers on our DNC list. We've recently experienced issues where competitors or spammers have used our name to send unsolicited messages. We're taking strict action against such individuals or entities. To ensure you're on our DNC list, please send us an email with your details and issue at [email protected].

Useful

Type of a scam: Counterfeit Product

This company is a complete scam. We paid them to do Credentialing for our company not only did they take the money out of our account two times but the person that originally contacted us, Eric and the person that was supposed to be working on our Credentialing Shawn stop communicating. We hired them over two months ago, and none of our credentialing is done. We are out of thousands of dollars and do not have not one application processed. Please stay far away from them. We now have attorney fees because we are filing a lawsuit!

Useful

Hi Renea, we're deeply sorry to hear about your experience. It is unacceptable for our clients to be treated in such a manner, and we sincerely apologize for any inconvenience or distress this may have caused you. We've taken immediate action to address the issues you've raised. The employees responsible for the lack of communication and failure to process your credentialing applications, including Shawn, have been terminated, and strict legal action has been taken against them. We understand that you've already paid for our services and have not received the expected results. We'd like to offer our sincere apologies and ask for another chance to make things right. Our new Customer Success Manager is ready to work with you to resolve these issues or process your refund promptly. Please email us at [email protected] with your details so we can begin the process of resolving this matter.

Useful

Phone: (720) 500-6933
Website: confidorcm.com
Address: 1042 East Fort Union Blvd #1116, Midvale, UT 84047, United States
Country: United States
Type of a scam: Worthless Problem-solving Service
Initial means of contact: Text message

Unresponsive Credentialing Service Confido RCM

Upon initiating a credentialing process for two insurances with Confido RCM (FKA Credibilis) on April 24, 2023, there has been a complete lack of communication from their end. Despite multiple attempts to reach out, responses remain elusive. Furthermore, their new associated entity, Confido RCM, also remains non-responsive, even beyond their stated one-business-day reply window.

Red Flags:

Lack of Communication: After initiating a service and payment, no updates or communications are provided, leaving customers in the dark.

Unresponsive Contact Points: Multiple attempts to communicate with primary contacts and general company emails have proven fruitless.

Possible Shell Companies: The emergence of an associated company (Confido RCM) without any discernible difference in service or responsiveness raises suspicions.

Useful

Confido RCM Contacts

Address:

1042 East Fort Union Blvd #1116 Midvale, UT 84047, USA

Phone:

+1 (720) 500-6933

Website:

confidorcm.com

E-mails:

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