Caresole Reports & Reviews

Caresole Reports & Reviews (7)

It a scam got charged four time the amount that I ordered

Useful

Caresole insoles

Very bad customer service. Ordered February q4th and today is March 16th and I still haven't received it.

Useful

Total money lost: $15
Type of a scam: Online Purchase

The knee braces took a very long time to be delivered. Once delivered the braces were way too small talk with support and was advised to return for a refund. Had to pay shipping fee. Was advised to send my tracking number. All this I did. After they had received my return I still didn’t receive a refund. Called support once again and spent way too long on the phone with Jen, only to find out that my refund was less than I paid because of shipping cost. I paid $6.00 to ship the braces back but the paid $9.95 to ship them to me. All in all I would not recommend this company. You can order the same product on Amazon for $10 and if it doesn’t work for you, they have FREE returns.

Useful

Total money lost: $94
Type of a scam: Healthcare/Medicaid/Medicare

I ordered 4 knee braces from them. When I received them, they were too small so I was going to exchange them. During this I had gone to the doctor and treatment was to be different than I thought. So I just wanted to return them. The order receipt has a clause at the bottom of the page saying 100% money back guarantee. Their website didn't have a contact phone number, only email address. I emailed them asking for a return address, but never got a response. I was running out of time so I looked up an address and returned them. Tracking said they were delivered within my 30 days. I followed up with an email because I didn't receive a refund. I was asked if I had contacted them first, because the return had to authorized. Then I was told I would not get a refund because I sent it to the wrong address. After much communication, I was told their policy is 30% refund because I did it wrong. They asked for screen shots of me trying to email them and the tracking number. I have complied with all of their requests. They have 100% of their product back. This is false advertising. And why don't they have a customer service phone number to reach someone if there is a problem. We're talking about $94. But if the company is an ethical company they will refund my money.

Useful

Phone: 877 334 3354
Website: Caresole
Address: 11 Broadview Nyc Ny 10004, NY, USA
Email: [email protected]
Total money lost: $32.90
Type of a scam: Online Purchase

I purchased a knee sleeve from Caresole in early march 2021 It was a wrong size, i returned it in late April and have NOT YET received my refund. They claim they needed the original tracking number. I had all of that included in the envelope with the returned item for their reference. I would NOT recommend Caresole to anyone

Useful

- Houston, TX, USA

Address: NY, USA
Country: United States
Total money lost: $50
Type of a scam: Online Purchase

Fake company - took my money and did not send product and then had my CC used to make an unauthorized purchase

Useful

- Las Vegas, NV, USA

Phone: 18773343354
Address: 11 Broadway Suite 615 New York NY 10004, New York, NY 10004, USA
Email: [email protected]
Country: United States
Total money lost: $42.98
Type of a scam: Online Purchase

I purchased on line a 3 pairs of insoles for Plantar fasciitis for Care Sole for $42.98. On 17 October 2018 they took the money from my account. 2 months later and they still haven't arrived! I did contact them once to track them and see what the deal was and they stated they were in the U.S. but couldn't tell me where. Since then I have tried to call their Customer Service line about 20 times. Each time your call will go hold and irritating music will play for 10:29 then you will be disconnected. I have also emailed them also with no response! I think they took my money and I will not ever see the product I ordered.

Useful

Caresole Contacts

If you know any contact information for Caresole, help other victims by adding it!

New reports

(812) 748-6524 Pre-Legal Department

Good morning, this is Paul Everett from the pre-legal department. You're being listed on record as an emergency reference for L*** D***** Please... Aug 17, 2026

(888) 927-1829

Mailed noticed about expiring warranty with urgent response required notice Aug 17, 2026

clariaprojectors.com

Pulled up in parking lot claiming that Best Buy gave him one too many for an installation project, and doesn’t want to take it back to his boss only... Aug 17, 2026

[email protected]

I ordered a purse and got a confirmation of my order and never received it! After several attempts to email the company i still have not heard back from them. Aug 17, 2026

American Tax Advisors

I have received this call and voice message a few times: Hello, this is Amanda with American Tax Advisors. Today is Friday. I'm calling... Aug 17, 2026

Caresole