Card Member Services 2026 Reports & Reviews

Card Member Services Reports & Reviews (93)

Type of a scam Credit Cards

When I ask to be removed from the call list they always hang up on me. This business seems very shady. They call from fake phone numbers which in my opinion should be a federal crime. If you try to call the number back you get some unsuspecting person who never called you from their number.

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- San Jose, CA, USA

Scammer's phone 888-552-2089 & 800 972-7600
Country United States
Type of a scam Phishing

Started as a Robocall and had been receiving several calls over many days, never leave a message, so today I answered as caller ID number was extremely similar to my health providers various numbers (800-972-7600 was caller ID number) which they later advised I wouldn't be able to call them back on as it was a random robocall number. Proceeded to state I was 'selected' due to good credit card payment status & was pre-qualified for a 0% interest on Mastercard/Visa/Discover/American Express cards balances and push 1 if interested. So I did knowing a real person would come on line. They claimed to be calling from the Health Center for Card Member Services Co. They had my name and address correct, but told me it was about my Mastercard & Visa credit cards. Which I have neither. Wanted to know what cc I use most and the balance, which I refused to give and told them I believed they were scammer. First person I spoke with 'Rachel Lewis' did not know how to respond and connected me to 'manager (ha) Mark Wilson'. They were persistent with questions about me (which I replied 'you called me' and I had no intention of affirming, then asked where they obtained their info & they quickly replied 'three credit bureaus/companies recommended me...Experian, Trans Union & AcroFax for this promotion...they were just needing to qualify correct card/bank/details, etc.' Wanted to know my cc balance as it needed to be over $2k. Refused, then lied and said needed to speak with husband and requested call back number, which they gave 888-552-2089 as company #. TOTAL SCAM...Went online and read they had previously been closed down for similar scamming.

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Scammer's phone 888 680 6089,888 552 2089
Scammer's email none
Type of a scam Credit Cards

"Card Member Services offered 0% interest forever, if I paid $500. They also gave the name BLS Acro Services. Fortunately, my credit card company blocked it. Since I fell for it and gave my social security and mother's maiden name, I am reporting them to Fraud Alerts at Equifax, TransUnion, and Experion. I did not receive anything by email to show.

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- Austin, TX, USA

Scammer's phone 2561484117
Scammer's address Cleveland Ohio
Country United States
Type of a scam Credit Cards

On Dec 2 at 3:39 pm. I got a phone call from a man identifying himself as being from card member services and needed my credit card info to reduce the interest. The number appears to have been spoofed. I recorded the call. I’m on the National and state do not call list.

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- Dallas, TX, USA

Scammer's phone 214-518-1021
Scammer's address Dallas, TX 75211, USA
Country United States
Type of a scam Credit Repair/Debt Relief

I recieve calls about once a week offering to lower the percentage rate on my existing credit cards. Have pressed key to remove my number plus requested to agent but still keep getting calls. Today when called pressed key to talk to agent, tried to get address and phone number of business. He would not give anything without my credit card info first. Said he was in Atlanta but they had several offices in my city {Dallas}. Would not give me those addresses or numbers either. I am sure number on caller ID was spoofed. Finally asked him to not call me again and hung up. Could not find any web site called with this name based in Atlanta.

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- Fort Worth, TX, USA

Scammer's phone Spoofed
Scammer's address UNKNOWN
Country United States
Type of a scam Credit Cards

Receive calls from them often, from spoofed numbers. If I try to talk to them I can usually get the name of the person and the name "Card Member Services". I did one time get an actual call-back number however I couldnt write it down, honestly expecting them to hang up at that point. These scammers in particular seem more willing to stay on the line with you if you feel the need to try and do some "counter-phishing" to get more info on them. That is of course if you choose your answers carefully and not give away any real personal info. WILL NOT HONOR ANY REQUESTS TO BE REMOVED FROM CALL LISTS.

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- North Baltimore, OH, USA

Scammer's phone 419-821-8122
Country United States
Type of a scam Credit Cards

This particular time, I could not tell if the caller was a man or a woman. He/she had an accent (Indian I think but not 100% sure). I asked why they keep calling me, he/she said "to lower your credit card payments". I responded with, "I've told you 17 times, I have no credit cards. What company are you calling from?" He/she said "Visa". I said, "obviously you are not calling from Visa, what is the actual name of the company you are calling me from?" He/she replied "Card member services" Me: "That's the biggest scam name I've ever heard" He/she then told me to

"*** ***" and hung up on me after about 10 seconds of listening to me laugh hysterically.

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Type of a scam Phishing

I received a call from Card Member Services. My caller ID showed Card Member Services with phone number 800-285-8585. He offered to lower my credit card interest rate anywhere from six percent to zero. Nobody is going to give me this rate. He asked for my credit card number and type of card.I did not give my credit card number out. He kept going. He wanted to know the type of card and expiration date. I said we are done. I kept asking him what was in it for him. He would not answer my questions. Normally I do answer theses types of calls. I know this is a scam and wanted to report the phone call.

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Type of a scam Credit Cards

The company self-reported as "Credit Card Services" and stated they are the company that handles all of the bill processing for all of the major credit card companies. They are using robocalling with spoofed calling telephone numbers and the calls come in multiple times a day.

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Scammer's phone 785-534-7114,785-534-6260,785-734-7304
Type of a scam Credit Cards

Just says they are card services and we can lower your interest rates.

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- Saint Louis, MO, USA

Scammer's phone 314-435-2602
Country United States
Type of a scam Credit Repair/Debt Relief

I answered this call and the operator or agent, who I could barely understand first told me she could offer me 0% apr and other things with all my credit cards. I asked for the name of the company several times and finally got it. I asked how she received or got my info and said she got it on Facebook and that she has my SSN, Credit Card numbers, and all other info. I asked her outright, “are you telling me your company stole this info from Facebook and/or the internet?” She said “yes” and started saying she was drunk, that her boyfriend broke up with her that morning and she stole my info “because she wanted it!” I was disgusted and hung up. This company is VERY dangerous and I don’t know how much is true. But, knew I had to warn people and hopefully have them investigated!

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Type of a scam Credit Cards

They NONSTOP call our business phone number. The number shows up on caller ID with no area code. We are on the National Do Not Call Registry. They call repeatedly offering credit card services, looking to scam for information. Each time I request to be removed from their database I get hung up on. It is against the law (obviously) to steal phone numbers from the web and send out mass robocalls! They are now blocked as I contacted our phone company. How can they get away with this?

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- Middleport, OH, USA

Scammer's phone 740-404-6858
Country United States
Type of a scam Credit Cards

Card Member Services calls me AT LEAST every other day, sometimes multiple times a day. It starts as a recording and says to press "1" to talk to a representative. It's also the only option... When I speak with someone, they're rude, and repeat themselves, even when I'm trying to get information on their company. They eventually hang up when I don't buy into their garbage!

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Scammer's phone Different numbers
Type of a scam Credit Cards

Continued robo calls never stop, even when requested.

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- Peoria, AZ, USA

Scammer's phone 623-980-7908
Scammer's address Refused to provide
Scammer's email Refused to provide
Country United States
Type of a scam Credit Cards

Card member services calls multiple times a week from local numbers. I am on the national do not call registry and have well over 80 numbers blocked on my phone, yet I still receive these calls as they use an auto-dialer that generates new local numbers each time they call. When I ask for a phone number or supervisor name they always hang up. I’ve asked multiple times to remove my number and not to call but their response is that they cannot assist with my request. I have asked for additional information (business address, email, website etc.) and they refuse to provide any information.

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- Tampa, FL, USA

Scammer's phone 8006998488
Country United States
Type of a scam Credit Repair/Debt Relief

When offered the opportunity to select 1 to speak with an agent and 2 to have my 'eligibility expire' and selecting option 2, I was placed on a call with an extremely rude individual who stated that their IVR is working fine and that there are no problems with routing calls. He stated he did not have the power to remove me from his calling list and that his supervisor was not available either. If this business isn't fraudulent, they are at least violating my rights in continuing to dial my phone after I've explicitly requested to be removed from their calling list.

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- Yoncalla, OR, USA

Country United States
Type of a scam Credit Cards

This company offers 0 % credit card APR. They offered this service for all major credit cards. Their BBB number IS SUPPOSIDLY 75904. I'm not sure if this is a scam or not. I hung up after less than 30 seconds on the phone.

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- Lubbock, TX, USA

Scammer's phone 1-800-945-2000
Scammer's address unknown
Country United States
Type of a scam Credit Cards

This group has called multiple times. I have asked them to remove me from their call list. The person who picked up the line after I pressed 2 to be placed on the do not call list proceeded to call me the b-word and then told me to f-off. I did not contact them, they reached out to me claiming that they could lower my credit card interest rate.

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- Glen Ellyn, IL, USA

Scammer's phone 312-399-5924
Scammer's address Orlando Florida
Country United States
Type of a scam Credit Cards

This robo-call always calls with the same area code and first three digits of my cell phone number. When I block one number, they simply just call on a different number. I decided to pick it up and get information and they said they could lower my credit card interest rate to 0-3% versus the 8% I was paying.

When I asked for the name of their company they kept saying, "Card Member Services", out of Orlando, Florida and his name was Jordan Ernest and go ahead and report him. He said he would not put me on the do not call list until I accepted his offer for a lower rate. I said no and that he is already breaking the law by calling me because I am already on the do not call registry. He started yelling report him and he hung up on me. I feel confident that if I would have continued the call, they would have stolen money from me. I knew it was a scam and didn't provide any personal information.

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Scammer's phone 18002858585
Type of a scam Credit Repair/Debt Relief

The individual called and would not state where the business was located, said they were accredited with the BBB, and got nasty when we asked to be put on the do not call list. He was asking for very personal information regarding addresses and names, then wanted the card number, expiration date, etc. off the card. Of course we refused. Very obviously a scam.

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Card Member Services Contacts

Phone:

+1 (440) 444-1893

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Card Member Services Reports & Reviews (93)

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