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Buletboard.com

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Buletboard.com Reports & Reviews (2)

- Sacramento, CA, USA

Beware; it's a scam.

I ordered 2 dragon eggs. I paid with my credit card. My confirmation email said I paid via paypal. In addition, they also charged me extra. I asked about the extra charge and the paypal. Customer service said the extra charge was a computer error and refunded me the difference, but keep on insisting that I paid with paypal. (Looks like they change my payment to paypal. I did some research and found that paypal policy would require me to return the item before you I get a refund, even if the items is wrong or broken, which is what they're hoping for since it'll cost too much to send the items back). I tried to cancel right away. They won't let me. I asked for the delivery date so I can dispute the claim with my credit card. They won't give it to me. I received the items about 3 weeks later. It is a lot smaller than the pictures. (It fits in the palm of my hand. I think only one picture actually showed its true size). I asked for them to initiate the return. They said that I would have to pay for the return and that if it cost too much, then I should just keep it and they'll give me a 3 dollar discount. I told them that per their policy (which is: I am responsible for 1 of the shipping, either to or from), they would have to pay for the return since I already paid for it to ship to me. (Looks like they messed up their own scam by making pay for shipping). Then they went quiet on me and refused to return my emails. Other red flags: 1) there's no phone number to call, only email. 2) The confirmation email is different than the support email (which was hard to find). 3) The support email @paypal. 4) The charged that showed up on my credit card is some wierd person at paypal (to their credit, they do tell you that it will show up that way. But that's still suspicious). 6) The items are advertised elsewhere at other sites with the exact same images (so how authentic is it?).

- Charlton, MA, USA

I ordered a pair of pants and I need to exchange them for a different size. The website said to contact the support email address for details on how to return. They emailed me back and offered me $2 and then when I told them I want to return in exchange for a different size. They offered me $5. I let them know that I still need to return them in exchange for a different pair and they stopped responding to me!

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