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BLISSROOTSCBD.COM Reports & Reviews (2)

- Tucson, AZ, USA • Mar 20, 2025
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On December 15, 2024, my father ordered 2 bottles of Blissful Roots Brand CBD Gummies and was changed $129.99. On January 15, 2025, another $129.99 was changed to his Debit Card. I called the company to find out why he was changed and was told he was set up on a monthly subscription. When I asked them to cancel the subscription and credit the account, I was told that they cancelled the subscription, but it was too late to stop the next shipment of the CBD Gummies. They went on to say that once we received the shipment, we could return the product for a full refund, and it would take 7 business days to process the refund. On February 2nd, the shipment arrived and on February 3rd, I shipped it back. The tracking number on the return label showed the company's returns department received the product back on February 8th. I waited until the 19th and contacted the company email stating that the tracking number showed they had received the product and I included a copy of the tracking history showing it had arrived. I received an email back stating that the account would be credited in 3 to 5 business days. On business day 7, I called and was told "rest assured that the refund will be processed." We are now on March 20, 2025, I've made 6 phone calls and sent 5 emails to this company and my dad's debit card has still not been credited. Each time I've called, including today, I've asked to speak to a supervisor, and they have an excuse for not patching me through. To top it all off, their product is a scam. They use AI to create ads with famous people backing up their product, but you can't explain that to an 80-year-old man who will try anything to help his COPD.

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- College Station, TX, USA • Feb 20, 2025
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I ORDERED 6 BOTTLES OF CBD GUMMIES IN NOVEMBER 2024 AND PAID $239.99 VIA MY CREDIT CARD. AN ADDITIONAL ORDER OF 6 BOTTLES WAS SENT TO ME IN JANUARY. 2025 WHICH I DID NOT ORDER. WHEN I CALLED, I WAS GIVEN AN EXCUSE BLAMING AN "UPGRADE TO THEIR SYSTEM THAT SENT OUT THE ORDER BY MISTAKE" AND WAS PROMISED AN IMMEDIATE REFUND TO MY CREDIT CARD. I HAVE CONTACTED THEM 6 TIMES FROM JAN 22 - FEB 20 AND WAS TOLD A REFUND WAS ALREADY ISSUED AND WOULD TAKE SEVERAL DAYS TO HIT MY CC...AND, BECAUSE I HAD OPENED A DISPUTE, I NEEDED TO CLOSE THE DISPUTE WITH MY CC SO THEY COULD ISSUE A REFUND, ETC. MY CC BANK (CITI BANK) HAS NEVER RECEIVED EVEN AN ATTEMPT TO DEPOSIT MONEY INTO MY ACCOUNT. I VERIFIED THIS WITH CITI BANK 2 TIMES RECENTLY. I SPOKE WITH 5 DIFFERENT CUSTOMER SERVICE PEOPLE, (ANNE, JACKSON, KELLY, GUY AMBER) AND WAS ONLY ABLE TO GET 1 SUPERVISOR ON THE LINE (LAYLA). TODAY I ASKED FOR A SUPERVISOR AND WAS ON HOLD FOR NEARLY 30 MINUTES BEFORE AMBER TOLD ME TO HAVE CITI BANK CALL THEM. AMBER SAID SHE WAS LOCATED IN SOUTHEAST ASIA AND WAS NOT ABLE TO TRANSFER ME TO ANYONE IN THE UNITED STATES. NOR WAS SHE ABLE TO TRANSFER ME TO A SUPERVISOR, OR HER BILLING DEPARTMENT OR GIVE ME A CORPORATE ADDRESS. I HAD TO FINALLY CANCEL MY CC. (I DID PLACE A FREEZE ON IT AFTER THE INITIAL CALL TO THEM.

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