Bebe Amour Reports & Reviews

Bebe Amour Co. Reports & Reviews (2)

• Oct 31, 2023

Type of a scam Online Purchase

Bebe Amour Scam

I bought a carrier exactly like the other report said. Got it and it was way too small, couldn't get it over my shoulders even though I ordered the 150-300lb size. Instantly reached out to customer service who said they were unable to process returns or refunds at this time. I sent them screen shots of their policy from their website stating the opposite. Then they said I could keep the "wrap" and I could get 50% back and I said I didn't need a useless tube of fabric and wanted the full refund as stated in their website. They "escalated" and when I asked for an update 4 days later, they offered me the same thing and I aid I was reporting them for the scam they are.

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- Helena, MT, USA • Oct 16, 2023

Scammer's website bebeamourco.com
Scammer's email [email protected]
Country United States
Victim Location MT 59601, USA
Total money lost $40
Type of a scam Other

I ordered a baby carrier from the site. The item shipped and I received it but it was way too small. I contacted customer support to initiate a return. The website clearly states they accept returns for refund within a 90 day time frame if the item is unused. I received an email back stating that they don’t accept returns and would give me 20% of my money back. I replied confronting them about false advertising with a screen shot of the website’s stated return policy and telling them I expect my full refund. They again responded stating they recently changed their return policy and don’t accept returns and again told me they will give me 20% refund.

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Bebe Amour Co.