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BBB.org Reports & Reviews (321)

- Irving, TX, USA
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I received a call from a Gale Santos claiming to be with the BBB.org of Texas, I asked her 4 times and she confirmed that yes she is with BBB.org of Texas and she wanted to know if we have found a place to relocate our business. I ignored the question and I asked what is their mailing address and she said 12555 Corporate Drive in Suite number 100 in Irving, Texas. When I asked for a call back number she asked me if we had found a place to move once again, and I said I will have to verify with my manager can I please have your call back number and she hung up. I knew they were pretending to be with the BBB.org since the moment I picked up the phone that is why I asked for questions. I followed up by calling the actual BBB.org and it was confirmed by the agent that they are not associated with the information I provided.

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- Redmond, WA, USA
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Received multiple telephone calls from someone who claims to be a representative of the BBB.org and goes by the name Sam Holison. This person has a heavy non-English speaking accent. He provided the following phone number (888) 213-6000. This number is not valid.
He claims to be doing annual research of BBB members and wanted to know when we might be moving our business. When pressed about the unusual nature of this call coming from the BBB, he became agitated and then terminated the call.

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- Columbus, OH, USA
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Our senior center received an email from [email protected] with a case number advising us to respond through a link.

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- Mercer, WI, USA
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We recieved a text message that stated he was referred to our business by the BBB.org as a trusted painter and asked for our email address. He then sent an email regarding a painting job that he needed done asap and said he would pay by check 50% up front and the balance once completed. He also stated that he already placed and order for hte paints and that we did not need to come to the house to look at it before starting the job. The address he gave to us is currently listed for sale

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Had a message on phone from someone claiming to be the BBB.org stating my identity was stolen and I was to press 1 to contact them. I hung up and called the BBB.org of Saskatchewan and verified it was a scam as the BBB.org doesn't call to tell you that.

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- Tucson, AZ, USA
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They call claiming to be George or Tracy from the BBB. They try to ask for personal information to confirm my name, claiming there is suspicious or fraud reports about you. They say it will impact my social security. Do not give any information out. Call the BBB.org and report these scammers.

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I am a Walmart employee. I had an elderly customer that attempted to purchase $2000 in Walmart gift cards. She had received a phone call from a man claiming to be with the BBB.org informing her that she had been mistakenly credited $2000 into her bank account. In order to repay it she was told she had to purchase the gift cards and then give the man the gift card number. She then pulled the phone out of her purse to talk to the man that was waiting on phone. I spoke to the man. Even after identifying myself as a manager and informing him that I would not sell the gift cards and that I was giving her fraud information he was very aggressive in demanding that I did not speak to her anymore and let him talk to her.

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They call saying they are from the BBB.org and that I owe money and if I do not pay it that they are sending me to collections

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- Westerville, OH, USA
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Jessica who said she was a BBB.org agent from the BBB.org of Washington DC called to say I had won $750,000. She asked if somebody called me and told me I had won money. She made it seem like she knew something about me winning money and that it wouldn't be a scam. About an hour later I got a call saying I had won, and the money would be at the airport in Cleveland, OH. He told me I should try to get ahead of the taxes, as the winnings would put me in another tax bracket. He asked if I had asked him for anything. he gave me a claim number 5067156USA and a phone number 202-683-7750 to call to claim my prize. I called them back. They didn't answer BBB.org. Less than an hour later, he called me back. I told him I called the number you gave me, but they didn't answer BBB.org. I told him they answered like they were a law firm, saying they knew how to keep my name a secret. I talked to Eric Taylor and a Mexican guy who was hard to understand. They knew my address.

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Called and said they were from BBB.org. I asked for identifying information they gave me a name and an I number (which I assume was made up). They wanted to know how much I paid for the last computer I purchased. I said this sound false because I hadn't purchased a computer ( a lie on my part ) - they hung up.

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- Augusta, GA, USA
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I received a robo call that said the person was from BBB.org and that he had a certified check and gave a number to call. I called just to see what they had to say and it rang and rang. I called BBB.org to report it and they said there is a scam in which the person claims to be from BBB.

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- Seattle, WA, USA
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It was a robocall saying they are BBB
“This from the BBB.org. you are requested to get your money... by calling this number 1-808-353-8598 or you would be charged $345 again from another software company…”

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- Spokane, WA, USA
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Said said a company that they were the BBB.org calling to tell me that I would be charged $353 for software by another company if I didn't call them and cancel it they said to call this number one 808-353-8510 I did not call that number back I don't know what they're talkin about

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- Springfield, MO, USA
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Person called us saying he was in investigations with the BBB.org. Called us at 7:30 p.m. Hung up on him.
Same sounding person called again the next night and said they were with Publishers Clearing House. Hung up again.

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For the past 4 weeks I have be getting crank calls fro someone named Amber and another woman asking my shopping habits and saying they from the BBB.org. Today alone I have had 3 calls before noon. The number they call from is: 312 345-6508. Can you look into this and stop it as it is annoying.

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The person on the phone said they were doing a survey for the BBB.org and were inquiring to whether I had found a new office location - since I have been in the same place for over a decade the inquiry was odd

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- Amanda, OH, USA
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I got a call today from a foreign woman who said she was from the BBB.org. She said we had purchased a protection plan for Malware, but that was a fraudulent company, and you didn't receive the services. So we are going to get your money back. She said she knew my husband had paid a computer tech person, but hadn't gotten any services. She asked us to get on our computer. So we were with her on the computer. She said she could get our money back. She said we would need our computer license security number, which she gave us. She said there was a petition and the BBB.org was going to pay all the consumers their money back. She knew the amount we had paid $499.99. She said we needed to fill out a refund form. And a refund form appeared on the computer. To help them deliver the refund form to us, we did everything she said. The form had the BBB.org logo on it. She stressed that it was very important to get all the information right on the form. She kept saying "No, don't hang up". She kept asking if we wanted the money deposited in our checking or savings, and they wanted our bank name and account numbers. We gave her the bank name but not the account numbers. We were suspicious from the beginning, but she said "we are legit, and we're going to get your money back for you. We're from the BBB.org. "

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- Lake City, FL, USA
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The caller said, "I am with the BBB.org. (but, 1st, he sounded Indian, I could hear a lot of ppl talking in the back ground, like from a 'scam call station' or whatever you want to call them.) They said they were "calling to help me get my refund for computer work". I think he said something else, but I missed it (noise?idk) then he asked, "is that ok, Mame?" About this time, I HUNG UP. I have gotten enough of these in different voices about Computer work refunds that I can pretty much spot it. The caller probably would have asked for money, but I didn't give him a chance.
I DID NOT GET SCAMMED, BECAUSE I HUNG UP, but I have gotten these before, but this was the first one that said they were with the BBB. I thought you might want to know about that, if you don't already.

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- Abilene, TX, USA
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Received a call on an unlisted phone line for my business and an automated message stated that my company had a pending complaint with the BBB and that I should call 1-800-287-0959 to take care of the issue. I called my local BBB and they stated that they did not have any pending complaint on my business, they do not have an 800 number for their office, and they will send out a notification to my business via mail/fax/email to inform me of any complaints. This is a scam and do not call the number back!!

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- Dover, OH, USA
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This is the same scam I reported earlier this evening, although from a different phone number & caller. He told me he was with the B.B.B. & I was due a refund from a company that sold me anti-virus software. I told him I just had a similar call & that he would next ask me to press the Windows button & R button at the same time. His voice started to raise when he said he just wanted me to go to the website to fill out a form. I then asked for the web address, but he said there isn't one (voice continues to raise). When I said that I was sure the BBB.org had a website address because I had just reported the previous phone call I had received, he hung up the phone.

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