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Aomiss.com

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Aomiss.com Reports & Reviews (3)

I ordered two items from this company, the women’s patchwork pants and a pair of overall pants. I also saw them on Pinterest like one of the other reports posted here. On their website photos, the pants looked to be denim fabric and actual patches sewn together. They claimed the material was 100% cotton. The overalls said a cotton blend. Upon arrival, neither one were cotton. A very poor quality fabric of polyester or nylon. The patterns also differed slightly from their site. I think they take photos from somewhere else then try and copy by making with a cheap material and up charge for it. I paid $71.08 for both items. I sent an email to the address listed on their site to request a refund and for them to send me return instructions with an address so I can receive a refund asap. It’s been about 10 emails and I’ve been getting the runaround. First, instead of addressing my request, they just wanted photos in case it was a different item number sent. I sent photos and told them the items were what I ordered as far as item numbers go. They finally sent me an address in China (listed at the top here) to return and gave me multiple reasons why it basically was a big risk and not such a good idea on my part to return. For ex: the returns can be expensive. The returns are more likely to be lost since not shipping to in bulk, etc. With that, they offered a 20% refund with a “coupon” for their site, to maybe share the items with friends or family. Which is bogus. I informed them I just want my money back and send them their items back. It cost $32 to return them. I knew it would probably be expensive but I believe they should be responsible for the cost of return. Their website states that they will pay when there is a defective or wrong item sent. Well this falls under both those categories. Defective by definition means faulty. They are both faulty and the wrong item because they aren’t what the site described I would be getting. At a loss of $103 with the return shipping if they do not refund. They claim they are not responsible for the return shipping as it’s not the wrong item, that I just don’t “like the items”. The co said they will refund the price of the items once they confirm it has been received. It’s made it to Beijing as of today. So we will see…also waiting to hear if they will refund the shipping as I asked again about this but not giving my hopes up on it. It’s extremely frustrating. They are terrible at communication and getting back to you (if they do at all) and don’t really want to refund your money. Just bad for your business reputation to not just take an item and refund the money when it’s still brand spanking new. So I left all this to let everyone know their items are poor quality and not as advertised- don’t waste your time or money with this company. I feel for those who have had to deal with them as well.
P.s. I tried adding photos here to compare what I ordered with what I received but I kept getting system errors so apologies on not being able to load them.

+2

I ordered a blouse from Aomiss.com for $23.99 +6.99 sh. When it arrived, it was an entirely different item, not the one I ordered. In fact, it was not a blouse at all, it was a dress.
I contacted the company via email with a photo of the item, requesting a refund. They did not understand request and kept insisting that the item was delivered. Upon further email exchanges, which take 24 hrs to get return responses, they offered me a return policy which was on my expense to China involving such horrendous hoops to jump through, that were virtually impossible to achieve! Not to mention the expense involved.
Then the offered me 15% to settle.
They don't seem to understand that they sent the incorrect item to begin with! They made the error and should refund me in full for the item.

+2
- Los Angeles, CA, USA

I saw an add on Pintrest for women's clothing. I purchased two dresses described as being made out of pure cotton. They looked beautiful. I received 2 nightgowns with a similar print on the fabric, but they were not dresses - they were nightgowns made out of polyester and big enough to fit someone weighting 300 lbs. I ordered a size Small for the dresses!

+2
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