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Amazon / impostor Reports & Reviews (38)

I've had 10+ calls from different numbers saying they were Amazon and they had a fraudulent charge of $700+ dollars. They want you to press 1 then a live person comes on the line trying to get your personal information.

I'm a customer and a client of Chase in Carol Stream for a number of years. My spouse and kids are also Chase customers with whom I share joint accounts, which was originally set up to allow for fast transfer of funds in case of emergency. However, I was recently a victim of fraud which affected not only my account, but the accounts of my family members where I was also named on their account.

On Sunday, May 29, 2022 I received an email from Amazon (which I now understand was a phishing email) The email confirmed an order that I had placed on Amazon, and if I didn't place the order then call them to report the Fraud..

On Wednesday, June 1, 2022, I called the number in the email 1-877-771-0560 and talked to an Amazon Service agent, who transferred me to a finance staff member. He stated that Amazon were having a problem returning a credit to my account that they had on file. At the time, this did not raise any red flags as I purchase and return items from Amazon frequently.The name of the Amazon “staff member” was said to be Jason Heared (or Heard?); he gave me his cell phone number in case we got disconnected: (405) 352-8625.

Somehow, the Amazon staff member was able to remotely take over control of my computer. He then asked me to open up my Chase account so that he could link/send over the refund from Amazon. The refund was supposed to be $300. He had me type in “$300” to a “refund screen” but right after I typed it in, he showed me that I had mistyped the amount and I had accidentally been refunded $20,000 by mistake. When I myself looked at my checking account screen, it did look like there was an additional $20,000 in my account.

He then told me that now I owed Amazon $19,700; which would have been the erroneous $20,000 less the $300 that I was supposed to be refunded. He said I then had to return the money to Amazon by wire transfer. He then gave me all of the details I needed to refund the money: the bank name and Amazon financial manager name.

The next day, June 2, 2022 I went to Chase in Carol Stream and got help from a banker, to wire transferred the money to the BANCO INTERNACIONAL DEL PERU, recipient name GUISVERT MEJIA

The Chase Wire Tracking Number is L3XEB8VK00AC and the funds were said to be available on June 9, 2022.

Later that night, after the wire transfer, I logged back into my Chase portal and started checking all of my accounts–including the joint accounts I held with my family. All of these joint accounts were nearly empty, with almost all of the funds drained. This is when I realized that I’d been scammed, and that somehow the money that I’d thought I’d been sending “back” to Amazon had actually been drawn from all of my joint accounts and pooled into a single account where I then wired the money from. I am still unsure how the scammer was able to pool all of the funds from my joint accounts into the single account.

The next morning, on June 3, 2022 I immediately went to my local Chase branch to see what could be done about canceling the wire transfer. A Chase banker closed all the involved breached accounts and opened new ones to replace them. I asked her if the transfer could be stopped, and she said Chase will investigate and today I have received a letter from Chase saying that they were not able to cancel the wire transfer since I initiated it. Chase is sorry to let me know that I'm a victim of a scam.

I have received this letter multiple times

Numerous texts, supposedly from my Amazon acct being disabled d/t fraudulent activity. Want you to click on the link to fix the problem. Trying to get me to click on link to fix my account d/t fraudulent activity 

I was trying to get Amazon prime on a tv n was asked to go to this website amazon.com/mytv n when I did I got taken for $410.00.

Automated call stating a charge for a Mac Pro needs to be authorized, if not press #1 to speak to Fraud Department. When you press #1, you get a person asking for your name, credit card information and social security number.

I can't believe I was used in a scam by calling a number (805) 273-0295 I got for customer service for Amazon on the internet. I lost $494 and got a digital card ($100) which I paid for.

An automated call / recording said that a purchase was made via my Amazon account for an Apple Mac laptop and Air pods. It said that $1300.00 will be charged to my Amazon account and if I would like to dispute the charge to press #1 to talk to an Amazon representative. I pressed #1 and a male voice asked for information regarding the fraudulent charge claim. I became suspicious when he began asking for personnel information like name, address, and if I had an Amazon account. I replied that I believed this was a scam, because I had never been contacted by Amazon in this manner. He denied that this was a scam and immediately hung up.

Allegedly was from Amazon and from Fraud department allegedly someone had charged $2,000 on my credit card and asked for balances and my accounts and transfer me to some short of investigation dept at 915-205-4226 and allegedly spoke to an law enforcement officer that wanted to know my address. And threatened me with an arrest. Sounded Indian origin. I never gave him any information but he kept asking me about my social security number. 100% total fraud

The man Ryan Milani, called me and told me that someone from Ohio used my Amazon account and charged $297.00 worth of stuff on my credit card. I ended up hanging up on Ryan and I called to canceled my card. But Ryan didn’t stop with one phone call him and a female continued to call me 7 times. They also called me from another 2 other phone numbers which are 716-281-0800 & 716-281-1185.

They wouldn’t leave me alone. I called him back from a private number and he answered the phone saying Amazon. I had to find out the hard way that this is a scam. As you can see I did answer the call a couple of times, because I didn’t know it was a scam at first.As you can see with the photo the calls say they are coming from NY and WA but when I did a search on the phone numbers, I got the name of the person who owns the phone number

This party, claiming to be Amazon, sent an email stating that my account has been temporarily placed on hold and that I needed to click on and follow instructions in order to restore my account. They said if not done within 3 days, the account will be locked permanently.

Notification that I ordered an Apple IPhone 12 Pro Max, 128GB, Pacific Blue - Unlocked (Renewed Premium) for $1,064. Order # 843-8673686-28948, Item ID: 758829573769.

I've been receiving calls 3 to 4 times a day from a man stating that I was having for fraudulent charges on my Amazon account for iPad pro someone was trying to buy and human trafficking he also asked me if I've been to Texas in the last year I hang up on him or I laugh at him and he hangs up on me well Thursday March the 10th of 2022 I had $118.94 taken out of my checking account I called the bank to see who took that money and she said all she could give me was the phone number and that my money was on hold and that she could not stop them from taking my money she told me after they take my money I could do a dispute that I would get papers within 3 days from FedEx which I have never received so I called the number that she gave me and it just says hold for the next customer service so a lady comes on which I've called several times it's the same lady she told me I ordered iPad I argued with her telling her I did not order no damn iPad and I'd appreciate them to put my money back and she would hang up on me well day before yesterday I called them and the lady tells me that she canceled my subscription and that I have ordered entered a sweepstake and I told her she was crazy I said a sweepstake for $118.94 lady you must of fell out of a tree. So I called my bank back and they said I needed to contact the police so I called an officer who said there was nothing they could do a sound like a scam for me to call the better Business bureau that they can help me so I'll call them but they claim they were in a meeting I had to talk to a machine and I could enter the phone number and find out the company name which I did so I call the number back and it's the same lady and I actually talked to the person that the better Business bureau machine told me was in charge of this business the lady said ple[censored]d so she came back and I asked you one more time so let me talk to this lady that is in charge of this company and I asked her what was the name of the company and she said hold on please and she come back and say this is customer service I don't have no information and I cannot transfer you so I asked her who did she work for she put me back on hold and came back and said that she canceled my order and I should get my money back in 5 to 9 days which I have not received yet so be aware of this Amazon scam take your debit cards off their site because that's the only way they got mine and be safe

I have received texts from a random number telling me to contact 855-789-5852 about an Amazon order (which I did not place). Once you call them, they just want your personal information. I mentioned I thought this was a scam both times I called and they laughed and hung up immediately both times. Please shut this scammer down. Text was received from number 801-214-0076.

I was sent an email that showed a purchase from Amazon in my daughters name. The amount was $4,000 and showed a picture of a printer and another item used for computers. I called the number in the email and was transfered to a person that was supposed to be a Senior security person. He told me my email and amazon account had been compromised. He then told me I had to go to the nearest amazon store and purchase a $100 security card to block the hackers. His accent went from indian to Australian. I told him I had to call him back and hung up. I blocked his number as well.

TRHE SCAMMER CLAIMED TO BE AMAZON CUSTOMER CARE CALLING ME BECAUSE MY ACCOUNT WAS COMPROMISED HE SAYS. HE SAID A PURCHASE OF 1860.00 WAS ORDER FOR APPLE T.V. 8 AM THIS MORNING. HIS CALLER I.D. WAS MCCOOK &

AN WHEN PHONE DIED HE CALLED BACK ON TOOELE UT. HE KNEW SPELLING OF MY NAME AND ADDRESS BUT HE WANTED

MY CREDIT CARD OR BANKING INFORMATION THAT IS SAVED WITH AMAZON. I TOLD HIM I DID NOT HAVE THAT INFORMATION. HE BECAME FRUSTRATED AND GOT RUDE SAYING HE WAS HELPING ME. AND SAID THAT I WOULD BE RESPONSIBLE FOR PAYING THAT BILL. I TOLD HIM I COULD NOT GIVE HIM ANY INFORMATION ABOUT CREDIT OR BANKING BECAUSE I DID NOT HAVE THAT INFORMATION. HE GOT REALLY MAD AND CURSED AND THEN HUNG UP.

the caller keep calling telling me that I have a charge on my amazon credit card; witch I know I did not make and they are asking for personal information I did not speak I just listened then I hung up.

Receiving daily scam calls telling me that there is a disputed amount on my Amazon account. It's a different phone no. each time so difficult to block.

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