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On Sunday, May 29, 2022 I received an email from Amazon (which I now understand was a phishing email) The email confirmed an order that I had placed on Amazon, and if I didn't place the order then call them to report the Fraud..
On Wednesday, June 1, 2022, I called the number in the email 1-877-771-0560 and talked to an Amazon Service agent, who transferred me to a finance staff member. He stated that Amazon were having a problem returning a credit to my account that they had on file. At the time, this did not raise any red flags as I purchase and return items from Amazon frequently.The name of the Amazon “staff member” was said to be Jason Heared (or Heard?); he gave me his cell phone number in case we got disconnected: (405) 352-8625.
Somehow, the Amazon staff member was able to remotely take over control of my computer. He then asked me to open up my Chase account so that he could link/send over the refund from Amazon. The refund was supposed to be $300. He had me type in “$300” to a “refund screen” but right after I typed it in, he showed me that I had mistyped the amount and I had accidentally been refunded $20,000 by mistake. When I myself looked at my checking account screen, it did look like there was an additional $20,000 in my account.
He then told me that now I owed Amazon $19,700; which would have been the erroneous $20,000 less the $300 that I was supposed to be refunded. He said I then had to return the money to Amazon by wire transfer. He then gave me all of the details I needed to refund the money: the bank name and Amazon financial manager name.
The next day, June 2, 2022 I went to Chase in Carol Stream and got help from a banker, to wire transferred the money to the BANCO INTERNACIONAL DEL PERU, recipient name GUISVERT MEJIA
The Chase Wire Tracking Number is L3XEB8VK00AC and the funds were said to be available on June 9, 2022.
Later that night, after the wire transfer, I logged back into my Chase portal and started checking all of my accounts–including the joint accounts I held with my family. All of these joint accounts were nearly empty, with almost all of the funds drained. This is when I realized that I’d been scammed, and that somehow the money that I’d thought I’d been sending “back” to Amazon had actually been drawn from all of my joint accounts and pooled into a single account where I then wired the money from. I am still unsure how the scammer was able to pool all of the funds from my joint accounts into the single account.
The next morning, on June 3, 2022 I immediately went to my local Chase branch to see what could be done about canceling the wire transfer. A Chase banker closed all the involved breached accounts and opened new ones to replace them. I asked her if the transfer could be stopped, and she said Chase will investigate and today I have received a letter from Chase saying that they were not able to cancel the wire transfer since I initiated it. Chase is sorry to let me know that I'm a victim of a scam.
They wouldn’t leave me alone. I called him back from a private number and he answered the phone saying Amazon. I had to find out the hard way that this is a scam. As you can see I did answer the call a couple of times, because I didn’t know it was a scam at first.As you can see with the photo the calls say they are coming from NY and WA but when I did a search on the phone numbers, I got the name of the person who owns the phone number