All Appliance Repair Reports & Reviews

All Appliance Repair Reports & Reviews (2)

Type of a scam: Home Improvement

Showed up late; took deposit for part; 30 days unresponsive

All Appliance Repair came up in google search for Samsung Appliance Repair.
Representative arrived later than promised, identified the failing dishwasher part. gave me a $369 repair quote, asked for a check for half as a parts deposit and promised repair in 7 days. It has now been 32 days and repeatedcalls are answered, but with dismissive responses:
Is this a good # to call you back?
I'll find out and call you at 9:30
We will be out tomorrow between 12 and 4pm
I'm on the phone with the warehouse now, let me call you back

Do not gte involved with this company
Google should remove them from their search results

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Phone: 703-349-6566/301-841-7504
Country: United States
Type of a scam: Home Improvement
Initial means of contact: Phone

Couldn't fix my dishwasher, and not refunding the deposit

I found their number and called them. One of them showed up and said the dishwasher had a motor problem. So they took the model number, ordered that part, and took $200 as deposit via Venmo on that day. A week later, at 8 or 8.15 pm, another guy showed up with a wrong part. Another few days later, a different guy showed up at almost 8.45 pm with the right part, but apparently the motor wouldn't fit in my appliance. So basically they couldn't fix it and said that I should call the office to get refund. I have been calling them for two weeks, and each time, in very disgruntled voice, someone would say, it has been sent and I should just keep waiting for the check to arrive, which will be sent from their North Carolina accounting office! I am not sure if I will ever recover my money, and their behavior is the worst that I have experienced ever in my interaction with any service provider!

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