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Algotels Reports & Reviews (5)

• Mar 24, 2026

ALGOTELS stole $570 from me. I made a hotel booking through Trivago for a hotel stay in Whistler, BC. Due to a family injury I went to Manage My Booking - Cancel and cancelled this stay. AFTER, this company ALGOTELS (website Trivago, email [email protected]) informed me through email that my booking is non-refundable. After many calls, emails and even texts, they said that my booking is cancelled and we are taking your money. They took a total of $570. They blamed everyone from Trivago, to the hotel in Whistler, one even blamed the war in the middle east. This was a birthday gift for my wife, and no one showed any empathy, decency and effort. DO NOT book anything if the name ALGOTELS is associated with it.

- North Tonawanda, NY, USA • Jul 29, 2025

Booked a hotel. Received a fake booking number. Received a confirmation a couple days before the stay. When I arrived at the hotel they were overbooked and didn't have a room for me. Algotels has my money and never refunded me.

- Ridgefield, CT, USA

I paid Algotels for a hotel booking via their website. Algotels then sent me a FAKE booking number and confirmation email. However, in speaking directly with the Marriott hotel where I was supposed to have a pre-paid room, they informed me that there was never a booking made in my name and they did not have a reservation for me. They advised that the booking number provided by Algotels is not valid. Do not trust Algotels as a company, they are shell in Greenwich, CT trying to take your money and scam you!

- Bozeman, MT, USA

Found a hotel room on Trivago and their website went to Algotels.com. We booked the room months in advance and paid for the room. Two days before the trip, Algotels sent a text confirming the reservation. We called the hotel because the text looked suspicious. The hotel did not have a reservation for us. They could see Algotels had booked the room twice and cancelled twice. We contacted Algotels via phone and email. Slow to respond telling us they were working on it. The hotel was fully booked and we had to pay for a different hotel. When we demanded they give our money they have now ghosted us. DO NOT USE this company!

- Auburn, NY, USA

algotels is a scam. i paid for a hotel room and used zip pay in four. i never got confirmation number i called 100 times i get hung up on or told to wait 24-48 hours. they are a scam

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