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(888) 307-2075

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(888) 307-2075 Reports & Reviews (117)

- Austin, TX, USA • Apr 06, 2026
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I received a letter in the mail saying that it was the final notice of my warranty coverage on my 2024 Mazda CX-5 was at risk of being deactivated. This is exactly what the letter says:

Our records indicate that you have not contacted us regarding the vehicle service contract on your vehicle.

Please call 1-888-307-2075 with your current mileage before April 6, 2026.

By neglecting to activate your coverage you will be at risk of being financially liable for any and all repairs after your factory warranty expires. However, you still may have time left to activate coverage on your vehicle before it's too late. Final acceptance is subject to your ability to meet eligibility requirements.

This may be our only attempt to contact you about activating your vehicle service contract. We reserve the right to revoke your service coverage if you do not meet our criteria.

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- Jamaica Plain, MA, USA • Nov 22, 2025
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Contacted about “vehicle service contract” and demanded phone call to update car mileage on a new car. No indication of business name or location. Claimed to be time sensitive.

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- Millington, TN, USA • Nov 14, 2025
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When I called to ask for my info to be removed from calling list they first insist on verifying my info, then argue with me, talking over me all while trying to get my vehicle info, mileage etc. They are fishing for personal info a supposedly trying to sell warranty but my new vehicle has manufacturer warranty and the lady is insisting the manufacturer will need my card (she’ll send once I pay) before doing repairs. All BS & it’s very simple to remove someone from a mailing list with their code number from paper she pulled up my info as well as 3 cars I’ve owned in the past (one even was private sale so dealer didn’t sale them info). I would love to know how they got my info and why they won’t just delete me from their list.

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- Eden Prairie, MN, USA • Sep 30, 2025
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Bought a new car this year and started receiving letters about needing to contact them to activate my extended warranty due to it being time sensitive.

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- Cheyenne, WY, USA • Sep 05, 2025
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Time Sensitive letter received informing mme that I HAVE NOT CONTACTED them to get my contract up to date.

NOTE: There is NO COMPANY NAME, NO COMPANY ADDRESS, only 888-307-2075 a toll free telephone number. Call that number and you will get to talk to a lying person explaining that your factory is NOT good enough to repair your vehicle. It appears that these liars will tell you the earth is flat if that what it takes to get your credit card number. The letter is signed by Tabitha Jones, Program Coordinator. If that is a real person, I'll be shocked.

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- Needham Heights, MA, USA • Aug 17, 2025
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I received a letter informing me the factory warranty on my automobile has expired and I will be liable for all repairs. Instructed to call a number 888-307-2075 by 8/26/2025 to confirm my eligibility for extended coverage. I was asked to give my VIN and current millage and warned that final acceptance is subject "to your ability to meet eligibility requirements." It also stated this "may be our only attempt to contact you about activating your vehicle service contract. We reserve the right to revoke your eligibility for service. Call within 5 days to ensure eligibility."

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- Richmond, TX, USA • Jul 15, 2025
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This is a car warranty scam. They use language to try and scare you into responding, by telling you that your car warranty is about to expire and you will not be covered if your car breaks down.

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- Lakeville, MA, USA • Jul 09, 2025
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This is a letter that comes periodically and is marked "Official Business". Then the letter states that if your warrantee expires on your car, you will be liable for repair charges. (DUH!) They ask you to call with your VIN number and they seem to know what year and make of car you own. While it is obvious to me this is a scam, the intentional use of words like "official" and "financially liable" makes this extremely scary for someone who doesn't know better - say a very young driver or elderly. Further, there is no company name nor address on this at all - just a phone number demanding your VIN and your current mileage. They should be shut down immediately before someone calls them out of fear and hands over a credit card.

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- Cambridge, MA, USA • Jul 02, 2025
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Letter from the “Vehicle Services Division” stating “Final Notice” and informing us the vehicle coverage on our car (with year, make, and model) may be expiring or already expired. Asks us to respond by 10 July 2025. Hours to call are Central Standard Time (CST) and postage permit #5497 says mailed from Saint Louis MO. The letter includes a detachable “Registration Fee Voucher” (with fine print stating “not a check”) of $299.00.

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• May 20, 2025
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I receive these phishing letters every few weeks. The latest letter included a Registration Fee Voucher for $225.

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- Cambridge, MA, USA • May 18, 2025
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A letter saying that I had not contacted the vehicle manufacturer to have the service contract activated and requesting that I call the number provided to activate the service contract.

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- Wilmington, NC, USA • May 17, 2025
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The letter was almost exactly like in example proved by BBB.

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- Cary, NC, USA • May 13, 2025
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Notice to inform you: that is your factory warranty has expired, you will be financially liable for all repairs. Our records indicate that you have not contacted us to get your coverage up-to-date. You have the option to activate your coverage ID card for vehicle protection beyond the factory warranty. Please call 188-3072075 before 5/23/2025

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- Somerville, MA, USA • May 08, 2025
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I received a letter in the mail with no return address asking for my car's VIN and mileage. "ATTENTION: Please call 1-888-307-2075 with VIN and current mileage before May 12th, 2025. Our records indicate that you have not contacted us regarding the vehicle service contract on your vehicle. By neglecting to activate your coverage you will be at risk of being financially liable for any all repairs after your factory warranty expires. However, you still may have time left to activate coverage on your vehicle before it's too late. Final acceptance is subject to your ability to meet eligibility requirements. This may be our only attempt to contact you about activating your vehicle service contract. Tabitha Jones, Program Coordinator."

NO return address, clear indicator of company/agency, no email or website. Only a phone number and request for personal information.

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- Bedford, MA, USA • May 06, 2025
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It says my vehicle warranty is expiring or may be expiring and that i have to activate coverage there is a registration fee voucher that says it has a colored pantograph and microprinting that says this is not a check but looks like a check and has a signature required. It says to call the number immediately and does not have a return address.

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- West Des Moines, IA, USA • May 02, 2025
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A letter with a check attached to the end. Mentioning vehicle info, name of vehicle owner, operating hours, phone number and claiming they have the right to revoke eligibility for service coverage if not acted on within 5 days

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- Malden, MA, USA • Apr 24, 2025
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Received a letter and state I need to pay 299 otherwise I will lose my coverage.

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- Columbus, OH, USA • Apr 23, 2025
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Received Time Sensitive letter claiming I have not contacted the company (no name provided) regarding my new vehicle service contract. They have my new vehicle make and model but are asking me to contact them and provide my VIN and current mileage before a requested date. No other information is provided regarding the company but the letter is esigned by Tabitha Jones, Program Coordinator from the Assigned Dept. Approval Division. No Business Name Used - Copywrite mark at bottom lists ****** Busines Media Group

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- Somerville, MA, USA • Apr 21, 2025
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Letter received. Never called.

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- Westwood, MA, USA
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Received a letter that looks like it's official correspondence from Volvo stating: TIME SENSITIVE: THIS LETTER IS TO INFORM YOU: That if your factory warranty has expired, you will be financially liable for all repairs. Our records indicate that you HAVE NOT CONTACTED us to get your service contract up-to-date. You have the option to protect your vehicle beyond the factory warranty. Please call us at 1-888-307-2075 before 4/22/2025 to confirm your eligibility. Please call with VIN and mileage before April 22, 2025. This may be our only attempt to contact you about activating your vehicle service contract. We reserve the right to revoke your eligibility for service coverage if you do not meet our criteria. Call within 5 days to ensure eligibility. Sincerely, Tabitha Jones, Program Coordinator.

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