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Xinransupply.com Reports & Reviews (1)

- Indianapolis, IN, USA • Oct 04, 2024

I ordered a canine prosthetic via a website for FINEKIRSSTYN LTD London in May 2024 and my credit card was charged two days later. I received a shipping confirmation initially saying delivery in 10 days. I then received an email indicating delivery would be in 6 weeks as the product was shipping from Hong Kong. Six weeks later when I checked the package tracking number, it took me to a third party website that allegedly only does delivery updates (not the actual deliveries), www.17track.net, and saw the message 'Notice Left (Receptacle Full/Item Oversized) 13-July-2024.' My security cameras indicated no such delivery attempt had been made.

17Track.net suggested I contact XinRan.com customer service for the name of the local delivery company. I emailed [email protected] with a full history of my order tracking. I received a cryptic response composed by someone who obviously does not speak English and the email was not signed. The next day I received what looked suspiciously like a spam email with a UPS logo on it; I should not have clicked the 'Track Package' link but I did, and it took me to a blocked site. (I have since contacted the regional UPS office with the order tracking number provided, and they have no record of it or of the information posted by 17track.net. At this point I can only conclude this is an elaborate scam, my only salvation is that it is not for a significant amount of money. It's my own fault for believing that FINEKIRSSTYN LTD was a reputable company without investigating them first.

ADDENDUM: Full tracking history from www.17Track.net

Number: XRS08800267406741

Package status: In transit

Country: Unknown -> United States

2024-07-13 01:07 Indianapolis,IN,Notice Left (Receptacle Full/Item Oversized), July 13, 2024 1:07 AM

2024-07-06 21:28 The parcel is out for delivery.

2024-07-01 06:54 The parcel has been sorted at the depot.

2024-06-25 23:58 The parcel has been received at the depot.

2024-06-20 08:01 The parcel has been sorted at the sorting center.

2024-06-14 03:42 US, Item was released from customs.

2024-06-08 00:56 US, Item is being presented to customs.

2024-06-05 16:36 In transit.

2024-06-04 07:09 In transit.

2024-06-02 20:16 Flight departure

2024-06-01 11:26 Arrived In the airport, Waiting To Fly Away

2024-05-31 03:48 Leaving The Hongkong Operations Center

2024-05-29 18:45 Hongkong Operations Center Processing Package Information

2024-05-28 07:46 Hongkong Order Created

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