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Warranty Services

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Warranty Services Reports & Reviews (142)

- Kingman, AZ, USA • Apr 20, 2025
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Same a Carl Perkins listed as contact for losing my home warranty!

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- Hummelstown, PA, USA • Apr 19, 2025
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A random scam company keeps sending letters to hour about my 2021 dodge charger scat pack stating my factory warranty is expiring. I dont own a dodge charger and never will. Then claimed on the phone the man "Chase" claimed they put the wrong car on the letters and for me to prived the approval number on the top left of the letter. This is a scam its all over reddit. The other number for them is 8556363514.

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- Matawan, NJ, USA • Apr 18, 2025
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Said his name was Victor and that it would cost $4,987.00 per year for 5 yr. car warranty at 267.67 per month . I had a month to make up my mind but he took 295.00 from my credit card before the month was over without my permission. Had to block my card. Want this warranty cancelled. The phone number he gave me is 844 445 0480.

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- Phoenix, AZ, USA • Apr 13, 2025
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They list a customer ID although I AM NOT A CUSTOMER. They list an expiration date. They cite correct "Lender Info" making it appear as if they are a warranty service with that actual lender where the home loan originated. They word the letter to sound as if I have coverage with them and it is about to expire. Very similar wording to the other 700 pages of real estate bullcrap one must sign when buying a house now days. They cite my name and correct address and word the ltter with a sense of urgency that my property insurance is about to expire. Andrew Thompson is cited as the Program Director at 877-499-4406. Bottom 2 lines in 6 font read: "Superior Home Protection in not affiliated with your current mortgage. Home Warranty Administered by Warranty Global Group."

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- Pahrump, NV, USA • Apr 09, 2025
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I was contacted by mail 8-15-24 regarding my home warranty coverage. The letter looked legitimate so I called and the company offered me 3 years coverage for 2 year premiums. I questioned them at length regarding what coverage was and they really did a sales pitch. I didn't purchase that day but talked several times with agents, Otis, James, Nick, Kelvin, and Mario. They assured me that they would cover any of my home repair needs so I signed up for the complete package. Six months later my air conditioning went out so I tried getting hold of someone but that was a complete mess. It took me over six phone calls to finally get hold of someone in the proper department. I found out I had to look for my own AC company and pay them and get reimbursed by the company. I called a local company and they replaced the capacitor which worked only a few minutes before the entire unit failed. I was then informed by Home Protection USA that they covered a maximum of $300 on the unit because my house was over 10 years old. They never stated anything like that when they sold me the policy. I was furious because I have paid over $1,000 in monthly payments just to find out this policy was useless. I am 80 years old and I believe this company to be a scam. When I tried cancelling the policy they informed me I had to pay 6 months premiums before they would cancel. I put a stop on my charge card because they have already taken 7 payments from me. I am forwarding all this to my charge card and hope no one else is taken in by this company. I went all winter with no heat and now summer is approaching and we have over 110 degrees here in pahrump. I am on a fixed income and cannot afford a new AC unit.

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- Fort Walton Beach, FL, USA • Apr 04, 2025
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A small postcard arrived in my mailbox under the title of Home Warranty Division, County Deed Records, explaining that I had to call this number in order to retain 'coverage' on a 'warranty replacement.' It struck me immediately as phishy so I'm reporting it, as I worry other people will be duped into giving personal information. I hope it helps; I've never heard of this group or people before, and I wish to report this as a scammer.

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- Kingsburg, CA, USA • Apr 01, 2025
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Letter from “Motor Vehicle Services” number 1-888-207-8938. Included the dealer I purchased the vehicle from as well as make model and year of the car

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- Mebane, NC, USA • Mar 29, 2025
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A letter was addressed to me, with the year, make, and model of my vehicle and a fake “Customer ID.” No return address was listed, but U.S. postage was paid under Permit No. 699, and the header says “Vehicle Services Division” (it is signed by “Andrew Williams, Program Coordinator”). The letter requests a response within 5 days to “ensure eligibility” to activate service coverage, because my “factory warranty has expired or may be about to expire” and “neglecting to activate” my coverage may leave me “financially liable for any and all repairs.” The letter is stamped “Final Notice” and the deadline to call is 3 days after the date on which I received the letter. The demand is to “call 1-877-498-8071 with VIN and current mileage.”

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- Saint David, AZ, USA • Mar 21, 2025
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My wife and I received a letter in the mail that said it was a “Final Notice.” We thought it might be from our home insurance company telling us that our coverage was expiring; they had told us that we needed to place netting and a pad around our trampoline or our home insurance would be canceled. We thought this “Final Notice” might be related to that. My wife called Home Shield USA on February 18th. She spoke with someone named Joseph Starr. He told her that our home warranty insurance was going to expire unless we paid the $295 minimum deposit. She said, “I didn’t know that we had a home warranty insurance.” He said, “Oh, yes, you do have a warranty and it’s going to expire. Your home insurance covers everything outside the house; we cover everything inside the house, including appliances.“ After taking our credit card information over the phone, he told my wife that we had 30 days to cancel if she changed her mind. She called back three or four days later and spoke with Nick M, who told her that Nate Jones, a manager, was the only one that could cancel the policy. Nick M said that Nate Jones would call my wife back, but he never did. Nick M hung up on my wife to end that call. My wife later spoke with Otis. He told her that her name was put on a specialist list and that a manager would call her by the next day, but they never did. Whenever she would tell Nick M or Otis that she wanted to cancel, they would start talking over her and not allow her to speak. On March 4, she contacted our bank and asked them to reverse the $295 charges, which they did. She told them the story about her unsuccessful efforts to cancel this coverage. On March 13, a woman called from MEPCO, the company providing the billing services for Home Shield USA. My wife told her that she only was willing to talk if the representative was going to help her cancel. My wife then hung up and this woman called her back. My wife asked her if she was going to help her cancel and this woman started rambling and talking over her, so my wife hung up again. We have now received a billing statement from MEPCO that includes a late charge. My concern is that they are going to report us to a collection agency for a charge that we were told we could cancel, but their representatives would not allow that to happen on three separate attempts.

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- Sand Creek, MI, USA • Mar 14, 2025
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I recieved with a phone call, they sounded very professional. He had information in regards to what year my car was what type of car it was and that Buick sent my information to them. They had my address phone number email address in the beginning and then I got transferred over to another woman by the name of Crystal Johnson that was the financing person that took down my other information in regards to sending me my ID card and a booklet of what was covered with this initial conversation. In the begining i was told that the company name was Ultimate auto. They proceeded to take a down payment that was to be followed by monthly payments that were to be a certain amount and that all of that information was to be sent with the welcome packet. The number given to me was 844-290-3804. I received a confirmation #3xxxxxxxxx3. I called back today and asked why I hadn't received anything confirming my purchase and was told that it would take 72 hours to receive the email.

Then I was given a policy # and was directed to gotomycoverage.com. From there i was instructed to enter my email address and policy number to log in and see my coverage. On this page there was something that had looked like a memebership card with a picture of the same year and model of my card and all of my information on card. There were 5 didferent numbers. I called the customer service dept and got a verizon prerecored message stating that I didn't dial the number correctly. This number was the 844-290-3804. That I had already called. So i went back in my phone logs to call the same number I had just used to speak with someone with the same verizon message coming up. Strange it worked the first time I called it. So i called the claims department 833-483-2610. They stated that they were Omega Auto Care. They transferred me back to the customer service department to sit on hold for an hour listening to music for an hour before I hung up.

The numbers that originally called were:

616-314-5452

616-342-5086

844-290-3804

800-397-6767

833-397-2610

877-553-0431

The Addresses that I was able to get were:

Moxy Solutions

27261 Las Ramblas #200

Mission Viejo, Ca 92691

Omega Auto Care

16150 Main Circle Dr.

Chesterfield, Missouri 63017

With all of these numbers they all led back to Crystal Davis lady that would not give me a company address said that there was no management to speak to for 3 hours and hung up on me multiple times until it would no longer let me call that number any longer. I take the assumption that i was blocked.

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- Dallas, TX, USA • Mar 11, 2025
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They said the were an vehicle extended warranty. When I tried to place a claim they would not approve repairs as stated on contract

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- Chicago, IL, USA • Feb 26, 2025
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Received postal mail saying final notice from fannie mae mortgage saying to call 833-932-0551 to renew my expiring coverage.

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- Pinetop, AZ, USA • Feb 25, 2025
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Letter telling me to call 18333305441 with VIN and current mileage of my new car by February 26th, otherwise my vehicle's warranty coverage will expire and I will be financially liable for any and all repairs.

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- Atlanta, GA, USA • Feb 24, 2025
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Letter received via regular mail with envelope with “PRSRT STD US postage PAID permit No. 699 Mailed from Zip Code 92799

Final Notice

Lender info: Fannie Mae Mortgage

Immediate response requested

To contact 1-877-499-4406 or Se habla español 877-515-1430

Refer to customer ID: HMS3242732

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- Bend, OR, USA • Feb 20, 2025
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Received a letter in the mail from an apparent home warranty program that said they were partnering with the lender from my mortgage, said my warranty was expiring and this was my final notice and to call to avoid lapse in service/warranty. I called, she said this was a mandatory service, offered very little detail, took my debit card information, told me it would be 295 a month for 18 mo, then 272 a month for another 18 mo. I got a confirmation email with a sketchy website that didn't work. I called the help number provided to cancel my service immediately after realizing this was a scam and it was automated recording saying someone would call me back shortly. Hours passed, no return call, not way to cancel online. The email comes from [email protected]

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- Scottsdale, AZ, USA • Feb 02, 2025
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The letter said: “It is important you contact our office at 1-888-928-1981 upon receiving this notice to avoid any unnecessary delays in your coverage before 2/6/2025. They used our Loan Company Longbridge Financial, LLC as reference.

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- Knoxville, TN, USA • Jan 30, 2025
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They said it was for my automobile warranty and that I would need to make a payment to continue the coverage. Once I contacted my auto dealer, they informed me this was not true and it was a scam. They had all of my info prior to the call (SSN, mailing address, vehicle info)

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- Phoenix, AZ, USA • Jan 18, 2025
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This company sends fraudulent mail via the post office saying that your home warranty has expired. They call it a final notice and a response is requested when you do not have an account with this company. This is fraudulent and needs to be stopped.

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- Tucson, AZ, USA • Jan 07, 2025
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I received a letter in the mail that my home warranty was about to expire. I am not a home owner or have a home warranty. It listed Shellpoint MTG SVCNG and my current home warranty provider. There was no physical address or company name on the letter. There was a smalllllll disclaimer on the bottom of the letter that stated “Superior Home Protection is not affiliated with your current mortgage lender.” That’s the only clue to a company name. The only way to contact them is by calling a 877-499-4406. The postage on the envelope is stamped that it was mailed from zip code 92799.

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- Woodbridge, VA, USA • Dec 20, 2024
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They contacted me about an extended warranty and made it seem very urgent, pressuring me into getting it. I’ve been attempting to call and cancel just in case it is a reputable business, however I’ve been left on hold and call would end before speaking with someone.

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