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Vehicle warranty letter

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Vehicle warranty letter Reports & Reviews (7)

- Banning, CA, USA • Apr 04, 2025
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Received a mail notice from "Motor Vehicle Services" no return address, but postage states it was mailed from 33431. Provides a "record ID" and a "waiver" but also states they are not affiliated with my dealership or manufacturer. Only way to reach them is to call 888-207-8938.

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- Dighton, MA, USA • Mar 11, 2025
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Received letter - company name "Motor Vehicle Services" with no address listed on the front - and a picture of my car model. Said letter is to inform about an important matter regarding my (car make and model listed). To call immediately as this is the final attempt to notify - 1-866-799-6459. Noted "Hours of Operation: Monday - Friday 9am-6pm CST, No Saturdays." Had attached a supposed check noted a Allocated Waiver $199.00 with signature required for redemption. But noted "This is not a check" and allocated waiver is "redeemed by activating new coverage." It had no company name or address on it either. Please note that it had the correct mailing address, my name, and car make and model. The postal stamp read it was zip 33431 and was a postage paid permit no. 1535.

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- Aurora, CO, USA • Nov 29, 2024
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A single yellow postcard requesting I call 1-888-479-7648 due to my vehicle warranting expiring, or having expired, so I could maintain or renew coverage, respectively. The paid postage is from Salem, UT 84653, Permit # 5001. No email or website are listed, just the phone number, though below it hours of M-F, 8A-6P CST, and Sat. 9A-2P CST are listed, along with "Repair Service Center". A deadline of 12/20/2024 (this was received today), is on the card, and yet it warns you must contact them within 5 business days (which would be the 8th), despite the "deadline" being later.

This was delivered to a residential address in Aurora, Colorado today, 11/29/2024.

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- Port Saint Lucie, FL, USA • Oct 01, 2024
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I had at least four of these mailings but did not respond to any. One mailing was signed by Mark Smith, Program coordinator. The really interesting thing is they have my new address which as yet is not even on my driver's license. They were asking for my VIN and current mileage. Surely if my vehicle was covered by them they would already have this information.

Two other mailings were quite different. They actually included a "Protection Temporary Identification card". One showed a State of Florida License Number which bore no resemblance to mine and a company name "Atlas Vehicle Protection" The address was 8921 Veterans Memorial Pkwy, Ofallon, Missouri 63366

The second one also included a Protection Temporary Identification Card from the company PPG 2923 Pullman Suite A, Santa Ana CA 92705

I still have all four communications.

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- Deerfield Beach, FL, USA • Jul 04, 2024
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They mailed me a letter with a $199 registration fee voucher the the letter said final notice the it listed year make model of my car and said my coverage has expired and to call immediately there's no company name or website or address only phone number I call and they said my extended warranty payment didn't process and needed a new credit card to put on file I then hung up

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- Moore Haven, FL, USA • Jun 28, 2024
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Le llego al correo postal y dije no he pedido cotizaciones para mi auto y busqué el número en Google y me salio que era estafa

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- Fort Lauderdale, FL, USA
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Letter urging me to call with my VIN and mileage to activate my coverage on my vehicle service contract. They provided a customer ID number for me, and claimed, in the small print at the bottom of the letter, to be licensed in Florida. I checked with myfloridalicense.com and there was no record of any business with their license number or the business name or the individual's name (it was purportedly signed by Brian Capps, Program Coordinator). There s also no listing in Sunbiz, so the company is not registered to do business in Florida. There is a website for an Athena Auto Protection out of Missouri, but it has a different phone number. I suspect this is a scam, but I know who my extended warranty is with, as I purchased it a few months ago when I purchased my new car.

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