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Vehicle Service Department

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Vehicle Service Department Reports & Reviews (31)

- Palatine, IL, USA
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This company calls me atleast 3 times a day on my home and cell phone numbers pushing a vehicle warranty. They are very persistent and no matter how many times I ask them to remove me from their database, they keep calling. They even show up as 'Scam Likely' on my phone. Beware!

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Selling vehicle warranty contracts, hung up when I asked through what company, and did not give any information on any kinds of service contracts.

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- Cleveland, OH, USA
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My car is still under purchase warranty but they call 15 times per day to tell me it's not and that I must purchase thier policy.

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- Somerville, MA, USA
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I have received repeated calls on my cell phone from a variety of numbers, offering an extended service plan for our automobile. Each time the caller knew my name as well as the year and model of my wife's car (but no other information) and said he was calling from the "Vehicle Service Department." All callers have been men; they are all fluent in English but have a noticeable Indian or Pakistani accent. When I ask for their company name, they repeat "It's from the vehicle service department." If I ask again, "But which company?" or "Who do you work for?" they hang up.

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- Port Washington, NY, USA
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Auto repairs and update to my auto file.

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- River Rouge, MI, USA
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I have been receiving phone calls from robots from the same exact number for days now. Saying they can pay for damages on a vehicle I do not even have.

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On officiai-looking stationery the company claimed to my elderly mother that they were offering to replace factory coverage for a car no longer owned by my mother, misidentifying the make of car as well. They claimed damages in excess of $12,000 were done to the car, falsely itemized, and did not specify the cost of their "insurance" protection.

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I received a "repair invoice" indicating that the factory warranty on my car would soon expire; and if I did not replace my coverage (activate my service contract), I would be financially liable for any and all repairs. At first, I thought the letter was from the Dept. of Motor Vehicles so I opened it right away, but then upon reading through it closely, I realized it was a fake invoice. It did not have a company address or hardly any information about my car, so I knew it had to be a scam. I did some research online and learned that other people were inquiring about a similar letter/invoice. Therefore, I'm attaching it so that others do not fall for this scam. It looks quite valid, but it is not!

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Official looking letter Instilling fear my warranty is about to expire on my vehicle.Says to call phone number given.Gives my vehicle make but not model.No return address given.No car manufacturer business address or phone number given. Very vague. Have researched online and several places say it is a scam.say that you call number in letter and they ask for deposit of a few hundred dollars but no extended warranty provided and you are out those few hundred dollars and no repair protection.

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- Livonia, MI, USA
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I received a letter, identified as "Vehicle Service Department / Vehicle Document / Alert Notice" and a "Repair invoice Enclosed". It's a request to call this company (not identified) and they said my car's factory warranty will expire and there is an invoice with a lot of services.

There is no identification of the company, it seems like the real Vehicle Service Department. The envelope has a drawing that mimics a government seal. Letter is attached.

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- Lucas, OH, USA
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After buying a new truck and registering for tags at local bureau, I received a letter claiming my new truck warranty was expiring. My friend also bought a new car and received a letter in the mail just like mine. I have received 3 in past couple of weeks so far. The claim is new vehicle warranty is expiring and need to call 1-800-248-9956 to pay to extend warranty. The letter is fake given they only know make and year not model. Also has no return address and has fake identification numbers/barcodes in attempt to look like a business document. This last one lists as ford/lincoln/mercury under make where as before it was specifically ford. According to my phone app (MR. NUMBER) android phone app, many report it as a scam and some receive unwanted calls from the number as well.

I did not call the number as I know my warranty is in good standing condition, while it does not directly state a request for money, I have no doubt they would have fees if I were to call. Dallas TX and Permit 3423 stamp is all that is on this last envelope. First one was from St Louis MO, Permit 3252 on a post card. Second was a yellow envelope more professional looking making some statement about official business and unlawful and such to uphold delivery of the letter, tossed that one out already. Last one just a plain envelope. The wording for their documents on envelope however are completely different then official government documentation making claim that it is punishable x amt days in jail/fines however they are not the official punishable by law numbers, to my knowledge.

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