Vehicle Service Department 2026 Reports & Reviews

Vehicle Service Department Reports & Reviews (33)

- Poquoson, VA, USA • Apr 20, 2026

Phone: 1(888) 413-6075
Address: St. Louis, MO, USA
Country: United States
Type of a scam: Other

Received false factory warranty alert after buying a truck

Shortly after purchasing a new F-150 truck, I received in the USPS mail a card from 'Vehicle Service Department' and it said 'FACTORY WARRANTY ALERT' and it said I have one month to activate my vehicle's factory warranty. This is absolutely false. They were trying to sell an additional fictitious factory warranty. I have no idea how they found out I purchased this vehicle, but they did.

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- Minneapolis, MN, USA • Sep 22, 2025

Phone: (888) 413-6075
Address: MO, USA
Country: United States
Type of a scam: Government Agency Imposter

Picture attached of postcard received

Note the postal permit is coming from STL MO.

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- Rochester, MN, USA

Phone: (888) 413-6075
Website: none showing
Country: United States
Type of a scam: Phishing

this came in the mail in the form of a postcard. I called the number on it cuz I KEEP getting this stuff and told the guy I didnt even have this vehicle now for years and he insisted on knowing what I did have to drive. I said to him again that I just wanted to be taken OFF the mailing list. He continued to say that I need coverage and I said I dont even have the type of vehicle the y keep sending me this stuff about. He again wanted to know what I drove and who my ins company was and how much I paid. I wouldnt give it to him and he mumbled and hung up.

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- Albuquerque, NM, USA

Phone: 877-205-9492 866-923-9443 877-282-9764
Country: United States
Type of a scam: Phishing

This occurred after purchasing a used car through Car Max last month. We were recently sent postcards saying "FACTORY WARRANTY ALERT" and "FINAL NOTICE", warning that our "coverage" would lapse if we didn't call them immediately. No company name other than "Vehicle Service Department"; fake customer ID number; our car's make/model and picture. Included more phone numbers to call: 866-923-9443; 877-282-9764

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Phone: 888-680-9248
Country: United States
Type of a scam: Fake Invoice/Supplier Bill
Initial means of contact: Postal mail

These people keep sending mail to me, even after requested they take my name off their list. I moved to a different address and they are still mailing their fake letters to me. I called them again today and when I requested they take my name off their list they hung up on me. I called back and they won't answer my call. Please help.

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Type of a scam: Other

I received a pink postal card saying it was from Vehicle Service Department and the make and model of my vehicle. It said my Factory Warranty was expiring. I called and was offered to extend my warranty by paying over $230 a month. I was even transferred to another person who would lower my payments down to $156 a month for two years. The card had a coverage ID and it included a two phone numbers 1888-307-2075 and 1855-454-0932 in Spanish.

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Type of a scam: Phishing

repeated scam call regarding vehicle

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- San Jose, CA, USA

Phone: 4082708663
Address: CA, USA
Country: United States
Type of a scam: Phishing

Received a call from a female identified as "Bella Johnson" who says that she was calling from the Vehicle Service Department, a company. She asked about my car and refused to give me the "company's" address or any information on the "company."

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- Costa Mesa, CA, USA

Phone: +13103355852
Email: [email protected]
Country: United States
Type of a scam: Phishing

Consistent robo calls from different numbers saying my car warranty is up. I have a warranty through a different company also researching that this is not a legitimate business.

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- Memphis, TN, USA

Phone: 615-871-0191
Address: TN, USA
Country: United States
Type of a scam: Phishing

out of nashville, tn . they have called on several occasions throughout the day..

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- Baton Rouge, LA, USA

Country: United States
Type of a scam: Phishing

I receive at least 3 calls before 12 everyday from a 225 area code number which is my local area code asking me to sign up for a car warranty

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Type of a scam: Other

This number contacted me on 07/06/2020 wanting to extend my auto warranty for a vehicle I’ve never owned. When I asked for a call back number the lady informed me she was calling from the computer. I also asked if this was a ScamPulse.com accredited company and she told me it was. I asked for a copy of my “file” she kept referencing to be mailed and she couldn’t provide me with that. She introduced herself as “Allie”

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Type of a scam: Worthless Problem-solving Service Scam

I keep getting calls from them. I've told them to stop. They're calling in regards to extending the warranty on my vehicle when I own my vehicle.

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- Hampton, NY, USA

Phone: 518-501-3005, 760-710-8012
Country: United States
Type of a scam: Other

I just purchased a used vehicle and I am now getting 10 phone calls a day trying to sell me extended warranty. The offer sounds way way to good to be true. They try to force you into making a purchase right then and there, by saying if you hang up the offer wont be available if you call back. ( but then they call you 5 move times that day lol) I was concerned very early on during the call so I started asking what the name of there company was. First girl I talked to said "Vehicle Service Department" seemed kinda vague. Then they transferred me around to different girls and the last one I spoke with (who was ready to take my card info) I asked again. What is the name of your company? This one tells me "dealer services".... "so what's the card number". I laughed and asked for there phone number. She hung up on me at that point. So I just wanted to report here to hopefully help others from being scammed.

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- Mechanicsville, MD, USA

Phone: 3014721293
Country: United States
Type of a scam: Phishing

Every night we continue to get these scamming calls to purchase extended warranty for our vehicles even after telling them we had no vehicles it’s bad like 8 calls per day

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- Versailles, KY, USA

Phone: 8592791263
Country: United States
Type of a scam: Phishing

They called me claiming to be with the Vehicle Service Department, when I asked with which company they said just that. They asked repeatedly for the make and model of my car claiming something to do with the warranty on it. I kept getting disconnected as I asked more about the "company" so I couldn't figure out much.

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Phone: 336-203-4151,336-203-4209,336-599-9786,336-436-955
Type of a scam: Phishing

I believe they get your number from the dealer where you bought your car, and they focus on low maintenance vehicles. If you talk to them you will get several calls per day. They do not observe the do-not-call lists.

Anyone company which uses spoofed phone numbers is very likely a scam. They offer all kinds of sign-up benefits, free car repairs and free oil changes, and must employ desperate and destitute salesmen. Do not fall for it!

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- Corona, NY, USA

Phone: 18664593165
Country: United States
Type of a scam: Phishing

I’m repeatedly receiving calls from this company about a car I DO NOT nor have I EVER owned. When I ask for the address to the company they hang up. I’ve asked them repeatedly to stop calling me. They continue to call to this day. It has been going on for over 2 years.

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- Winston Salem, NC, USA

Phone: 336-821-8735
Country: United States
Type of a scam: Other

Caller identifies himself as a representative from the Vehicle Service Department and asks for the make and model of my vehicle. When asked the name of the company states" The Vehicle Service Department". Calls repeatedly and states that the warranty is about to expire on my vehicle. When asked to be removed from the call list the caller simply hangs up and calls from a new number. Repeated calls of sometimes 20 calls per day. Unable to provide any other information about the company when asked. When the phone number is called back it is identified as a non working number.

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- Waco, TX, USA

Phone: 2102390034
Country: United States
Type of a scam: Phishing

They called asking about my car and the number of miles on it. All they said was they were called the 'Vehicle Services Department' and work with major car companies. He was persistent about getting the number of miles because of a warranty for me vehicle. Sounded very sketchy.

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Vehicle Service Department

Vehicle Service Department Reports & Reviews (33)

Received false factory warranty alert after buying a truck

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Vehicle Service Department Reports & Reviews (33)

Received false factory warranty alert after buying a truck

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