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Utility New Connection Duke Energy-Impostor

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Utility New Connection Duke Energy-Impostor Reports & Reviews (1)

- Charleston, SC, USA • Aug 01, 2025

I was misrouted to this phone number thinking it was Duke Energy. The person speaking repeatedly told me I had the correct phone number for Duke Energy and he was going to help me set up my electrical services. He collected my personal information including email, phone #, SS# and Drivers license #. He wanted a substantial deposit $375 and was very pushy with a sales pitch stating if I also signed up for the alarm system for the home they would cover the deposit. Upon continued questioning if this was Duke Energy the rep continued to say yes and did not identify that they were a separate company. He then transferred me to another "supervisor" who also claimed this was Duke Energy and continued to be pushy to the sale of the alarm system. I did not proceed giving them any financial information. I was able to sign up on line at Duke Energy official website for $0 deposit. This company is not truthful and it is concerning what they will do with my personal information.

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