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USAA bank Reports & Reviews (2)

- Brooklyn, MD, USA

On May 4, 2020 at 10:58 AM I received the following text message from 302-842-4963;

(USAA) On 05/04/20 at 9:55AM Your account was suspended for security reasons.Confirm recent transactions:https://saecs.in/.USAA-protection904763663

I did not open the link. I called my bank and was informed that my account and card were active. The incident was forwarded to their Fraud Department. Upon researching the phone number, it was found to be out of the Philippines. None of my personal information is in this narrative.

- Fort Collins, CO, USA

Called by fraudulent USAA bank fraud department claiming there was attempted fraud on our bank account. They asked some questions—they already knew our bank account numbers and general balances. They were very good—just like talking to a real bank. Exact same procedures other than asking for our online pin. They said they would close the account and reissue another bank card. What they were really doing was wiring $8000 out of our account. We caught it in time. Lesson—always call your bank to confirm vs giving out information over the phone. Be careful.

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