Tumbler Gear Reports & Reviews

Tumbler Gear Reports & Reviews (1)

- Clarence Center, NY, USA

Scammer's phone 1(716) 343-1546
Scammer's website tumblergear.com
Scammer's email [email protected]
Country United States
Total money lost $99
Type of a scam Online Purchase

Ordered from Tumbler Gear through Facebook and never received it

I found the Tumbler Gear website (tumblergear.com) through a seller on Facebook Marketplace ("Ty Bry") who was advertising a Stanley Tumbler. When I messaged the seller for more information, I was sent the link to the website and instructed to order through there. I placed an order on 2/17 for $99. Immediately I received an order confirmation. However, on 2/22 I still had not heard any updates on my order, so I reached back out to the original seller on Marketplace. He instructed me to contact Tumbler Gear directly, so I did that using the email [email protected]. I never got a reply. I did get sent a tracking number on 2/24, but all it says is "USPS is awaiting the item" so there is zero proof that anything has been or will be shipped. The existence of a tracking number means nothing - it could easily be bogus. There are multiple reviews on the Tumbler Gear website of buyers saying they never received their orders and that the merchant would not respond to them. It is a scam. Since 2/24 I messaged the seller on Facebook 3 different times, he stopped responding and blocked me from seeing his profile or continuing to send messages. If he didn't have something to hide, he would not have blocked me.

There is no phone number or email address provided on the Tumbler Gear website. They have an online chat that no one actually responds to. I have had to file disputes with Affirm and American Express to try to get my money refunded.

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