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Trans United Van Lines

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Trans United Van Lines Reports & Reviews (2)

This company picked up my (two-stop load) goods one day later because they stopped and picked up an unscheduled load. At my second stop, they didn’t have room for my full load. They left property in the house because they didn’t have room in the truck. Several pieces of the furniture that was delivered was broken or severely scratched. I tried filing a complaint with them right away to no avail; I filed a complained with the state’s attorney general to no avail; with the Florida states attorney general; I was too late to file with DOT, and several others. This was almost four years ago and I have been trying to find a hard address on them, but the address changes too often. They are crooks and need to be stopped from working in the US.

None of the published physical addresses exist. They quoted a "binding, not to exceed" estimate, then charge 50% more AFTER loading the truck. After nine weeks of enduring their lies and broken promises of delivery, we decided to pick up the contents of our 2 bedroom condo ourselves. The move was to be from Georgia to Michigan, and it took a police report for "theft by deception" to compel them to disclose that our property was held in a personal mini storage unit in south Florida, and we had to get police assistance to get the "company" rep to open the door to the unit. The police are aware that such scams exist but are powerless against them. Hundreds of mover reviews online recount circumstances similar to ours, but in most of those cases, the property owners were not able (as we were) to retrieve their belongings, and were charged extra fees to get their stuff back. We have since heard from the FMCSA that Trans United's DOT registration has been revoked (DOT #2957263). It is likely that they will just change their name and resume operations. There are several names on the internet that indicate that perhaps they have changed names before. Trans United, Inc., Trans United Movers, Trans United Van Lines. I would caution any potential customers to beware of this company.

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