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The Paw Parent

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The Paw Parent Reports & Reviews (1)

- West Suffield, CT, USA • 17 h ago
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I ordered their product online, supposed to be 3 jars. I never agreed to auto ship/auto pay and there was a check box for that. When I received the order confirmation there was an extra jar ordered at full price which I emailed to say I never ordered it and after multiple back and forths offered it 50% off so I said ok and moved on. A week later I get an order confirmation full price $35.00 and auto ship. I 100% didn't sign up for auto ship or pay. Phone number doesn't work and email only gets them to offer 50% off. I tried cancelling Monday morning and they said they couldn't it was too late, yet I got a shipping confirmation on Thursday. They upsell and put everyone on auto ship and need to be stopped. Thank you.

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