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[email protected] Reports & Reviews (1)

- Cartersville, GA, USA

First email I got-We have received your job application for the Remote Customer Service Representative

To proceed, please send job code CS/025 to Desiree Burgess at

[email protected]

You must live in USA to be considered for this role

We appreciate your interest and look forward to hearing from you.

Regards,

Tawk.to

Corresponding emails-

Hello there,

Following your resume that was suggested to me for the Position of Customer Service Rep/Personal Assistant, this is an urgent recruitment for the replacement for my Personal Assistant & CSR personnel. I really need someone ASAP to take up the position, I am looking for a friendly, simple & trustworthy assistant who would also be in charge of handling my customers and clientele, this is a remote position. You can take it as a full time or part time job depending on your choice. The hours will be between 5 to 8 hours daily, which can be increased if you want, and this will give you free time to go on with your regular job. Below are job Descriptions.

DUTIES/RESPONSIBILITIES:

- Compile, sort and verify the accuracy of customer issues & data before it is entered

- Act as an assistant to the HR Manager

- Maintain logs of activities and completed work

- Typing/Data Entry of confidential client and financial data

- Perform other administrative task as assigned

- General work

- Data entry

- Receive calls, texts & emails on my behalf

- Book appointments & Flight reservation

REQUIREMENTS:

- Ability to maintain confidentiality concerning financial information

- Must display a high level of integrity and honesty

- Must be organized and able to prioritize tasks efficiently and follow through on commitments

- Must be a highly motivated, self-starter who proposes solutions, rather than waiting for others to solve problems

- Must be flexible, adaptable and actively intervene to create and energize positive change

My name is Desiree Burgess, I am an Artist as well as an HR consultant for Tawk.to. I travel a lot for consultations for major firms also to sell art works, buy ideas, Artifacts, antics and materials from ancient cities and I have got so many clients as companies, individuals and governmental institutions and private museums. I have been pretty successful in my business; I get involved in several art deals in the United States & Canada. I most very often get my hands occupied, so it is imperative for me to have a worthy personal assistant and customer service personnel to handle client problem resolution on my behalf.

Due to the nature of my job, I require frequent traveling so I need someone to handle my schedule when I'm not in town, Every instruction will be given to you via email and phone for now until I'm back, i want you to begin work immediately.

Kindly Let me know if you're still interested and I am willing to offer you $28 hourly with a reasonable sign-on bonus, I want you to answer this brief questionnaire below, Please answer them to the best of your knowledge.

* Have you ever worked as a CSR personnel or personal assistant before?

* Can you take this as a primary Job?

* If you want to make this your secondary job (How many hours does your primary Job Take?)

* Do you have a professional reference?

* How many hours are you willing to devote to work for me?

* What do you understand about Privacy & Code of Conduct?

* Describe yourself?

* Are you willing to give your best shot at working with me?

I will be expecting your prompt response.

Regards,

Desiree Burgess

I am very interested in this position. I would love the opportunity to make this my full time position. I am highly motivated and organized very friendly and have customer service experience. I have not been a personal assistant before but I learn very quickly and retain information extremely fast. I have worked several jobs where the privacy & code of conduct was needed to be enforced. I have been in management roles in a call center with high pressure situations. And my current position is in collections and sales, Where I have to use discretion with financial information everyday. I consider myself a very honest person sometimes to a fault. It can be my biggest asset as well as my biggest flaw at times. I am interested in making this my full 40 hour a week job if that is an option. Please let me know if there is anything else you need from me?

Thanks for your response, after the review and consideration of your answers to the questionnaire your application is successful and you have been accepted to work as my personal assistant/CSR Personnel, I would have loved to meet you before we start but I'm currently out of town since over a month for an important business in Toronto Canada and I won't be back until further notice but I currently have work for you to take care of, so I want you to start immediately and when I'm back, We will setup a meeting so as to discuss further on briefings and your tax documents.

I will provide you with the funds to purchase the equipment you will be working with and it will come with internet facilities and you would also be required to get a mobile number for this job, You will be given a sign on bonus (supplies e.t.c) for this job which will be included in the funds you will receive for the equipment.

Every instruction will be given to you on what to do with the equipment immediately you receive them, Below is the list of the equipment that would be shipped to you to be working with meanwhile.

EQUIPMENT LIST:

The Following would be shipped to you by my shipping agent in order to start working with me.

* HP business machine Notebook Intel(R) Pentium(R) Dual CPUT2330 @1.60GHz 1.60GHz

* Printer, Scanner & Fax machine(ALL IN ONE) and does not take space

* Microsoft Office and Microsoft Operating Systems (Service Pack 2)

* Kasper sky Internet Security application installed on the Laptop

* A separate cell phone on which i can reach you exclusively for the sake of tasks ahead (i am a bit keen on efficiency with regards to service delivery)

* A time tracker to calculate time spent during work period

* Hp Laptop/Notebook hard-case (Logo Imprinted) for mobility and some other software for

accuracy, Speed of data processing, Time Monitoring and Effectiveness,(4 in one Zebra ZM 400vvBarcode Printer and Cards,Fax Machine,Scanner,Photocopier Machine, 4Drawer Cabinet and Office Desk).

NOTE: You are not required to spend your personal money to make these purchases, I will also provide you with the funds to handle the shipping/cost of the above equipment. Working for me with the provided equipment is very necessary because there is a wide range of software installed on the system to protect data, ease duty, also enhance speed and accuracy of any work you're doing on it, The special features also calculate the number of hours you work daily so that i can ascertain the bonuses that will be given to you at the end of every month.

Please provide answers to the following schedule.

1. How many hours are you willing to Work per day?

2. What time range? If you wish to work more than 5 Hours per Day, then let me know.

3. What is your phone network carrier?

4. Payroll Interval? (Weekly or Bi-weekly)

5. Payroll Method ? (Check or Transfer)

6. What Bank Do You Have? Operate with?(Not Your Bank Details, Just Name Of The Bank You Bank With.)

IMPORTANT : Kindly RE-CONFIRM your Name, Address & Phone number the funds should be issued to in order to handle the shipping/cost of the equipment and your sign on bonus.

Name...

Address/ Apt No...

City

State...

Zip Code....

Phone # home....

Cell #....

Email.....

I will be waiting for your prompt response, I look forward to a great working relationship with you.

Sincerely,

Desiree Burgess

Hello Desiree, I can work 40 hours a week. The usual 8 hours a day with a lunch hour if that is possible. My phone carrier is AT&T. And I prefer morning shift 8 or 9am- to 5 or 6pm. Bi-weekly pay is preferred for me. And direct deposit is my preferred option. I Bank with Ameris Bank.

Alright seen. Endeavor to check your email regularly for next steps.

Hello,

I am pleased to inform you that the funds for your working equipment shipment along with your sign-on bonus of $500 have been sent and will be delivered to your home address via UPS.

Here is the UPS tracking number: 1Z8045920110754001

The payment was sent to your home address by my Financial Advisor Jeffery D Watson II. So, proceed with your first assignment.

As soon as you receive the check, go ahead and have it deposited into your account for clearance to be done by your bank. You can do a (Mobile deposit or an ATM deposit). Send me the deposit receipt for record purposes.

Funds should be available in your account within 24 hours if not instantly. As soon as funding has been released by our firm and has been available to you for use, You are to deduct $500 as your sign on bonus. You would be guiding via your phone SMS for step-by-step instructions during this process, for the sake of speed and accuracy.

Also, I want to use this medium to remind you that this first assignment would be used to evaluate your ability. I will be waiting to read back from you.

Take good care of yourself and have a blessed day.

I will await your response.

Sincerely,

Desiree Burgess

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