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Sursell.com Reports & Reviews (1)

- Indianola, IA, USA
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The shoes on their site are shown in a much, much higher quality than what was sent to me. I asked for a refund, and they said I had to send them back to China for a refund, they said they could give me $8 back.

"If you want to send the order back for exchange or refund, the return shipping fee needs to be afforded by yourself.

Considering the high shipping fee to return it all the way back to our warehouse (about return shipping fee is $50-$80), will it be possible to offer a $8.00 refund to you as a way to make up for this? It is more convenient for you.

Just a suggestion, if you insist on returning back, please send it to the following address:

Address: Room 906, R&D Complex Building, Baoyunda Logistics Center, Baoan District, Shenzhen, Guangdong Province, China

Zip code: 518102

Contact: SIbei Xiao

Phone No.:13692256065 "

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