Sign in  

[email protected]

Sharing is caring! Are you having problems with [email protected]? Use ScamPulse to file a complaint.

[email protected] Reports & Reviews (1)

Report

I was having issues with my new Quickbooks Desktop software. I went to the help menu on Quickbooks desktop and started a chat. In the middle of the chat I was told an "Expert" was going to call me. I received a call immediately. I answered the call and explained my issues with not being able to access the admin capabilities of the program because I was being told I wasn't the admin...but I am and I was the only user at that time. I was told by the "quickbooks expert" that I didn't have data migration capabilities with desktop gold, my current subscription. I was very frustrated and tried to figure out another way to resolve the issue but I was told that there was not other way. I was then asked to go to "support.me" to allow screen sharing so they could work on the "back end" to fix the problem. I now know that real quickbooks doesn't access your computer this way. I didn't know that at the time. I was told that they would cancel my existing subscription, refund my the prorated amount base on me purchasing the license in April 2023 and then charge me for the new subscription. I was told over and over this was the only way. I finally agreed. I received an "intuit" refund on the credit card we originally purchased quickbooks desktop with. Then I saw the new charges....$530 from Intuit for the new payroll license and "$1350 from Smartbooks. We tried for days to correct the original admin issues I was having. Nothing was fixed after 18 hrs of trying to work through the issue. I finally demanded that they cancel everything and give me all of my money back. This was not an easy ask. I pushed and pushed. I was bounced between "Josh" with quickbooks and then he said he was with Smartbooks to "Ryan" who was billing for Smartbooks. I finally told them I was seeking help elsewhere and I was told they would mail me a check for the $1350 for the quickbooks desktop subscription and initiate a refund for the $530 for payroll. I didn't want a check for the $1350 but they told me there was not other way to get a refund. I then called a different number which was quickbooks billing. They told me they have no idea who Smartbooks is and that they couldn't see that activity on my account. At that time I knew we were being scammed. I went to my credit cards and had a $7.53 charge for an odd phone service that was not a charge I initiated. We immediately cancelled our credit cards associated with the quickbooks/smartbooks accounts. Our credit card is reviewing the charges as we filed a dispute. Quickbooks is not refunding us in full for the original purchase and can't assure us that this date breech won't happed again. The even stranger part is we received a certified letter with the refund check on 9/19/23 for $1350 from Accounting and Tax Pros Inc DBA Hire Assistant, 3393 Vineyard Trl, Harker Heights, TX 76548-8847. We are not cashing this check and are keeping it with our records for this entire mess.

When I originally spoke with the "experts" from "Quickbooks" the set up a "notes" file on my computer with how I could get in touch with them. I am pasting that information below.

Toll Free number : 1800-211-9180

( 1 Years Quickbook Subscription )

Mon to fri ( 10am to 6pm ) est

Cust id : SB#11043

Card Statement : SmartBooks

First Amount : $1349.00

Second Amount for enhanced payroll : $549.00

Email :[email protected]

============================================

Useful
+1
Reply
Check fields!

Report [email protected]


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

[email protected] Contacts

If you know any contact information for [email protected], help other victims by adding it!

Add new contacts

Recently updated reports

shewearspower.store
so in ionized form it is commonly found with one lost electron, as Na+. On the other side of the periodic table, chlorine has seven valence electrons, so in ionized form i 2 h ago
833-505-3906 Text Scam
it is commonly found with one gained electron, as Cl−. Caesium has the lowest measured ionization energy of all the elements and helium has the greatest. 2 h ago
(443) 200-8591
Solvent molecules cannot build up such solvating layers. However, the neutral molecules of the solute do have some dipole moments at their polar... 2 h ago
Graysonandporter
Each successive ionization energy is markedly greater than the last. Particularly great increases occur after any given block of atomic orbitals i... 2 h ago
Cargovera Couriers
Existence of hydrophobic tail ensures solubility. Existence of polar head provides source for initial ions creation by dissociation. The most... 2 h ago

New reports

olhastore.com
I entered slush machine. It came up as a Ninja slush machine for $79.99 I paid for it, hadn't reviewed it. I've sent several requests for... 21 h ago
0260solutionsllc.com
I was emailed by this "company" saying that I had gotten the data entry specialist position and that they had attached the offer letter and a... 21 h ago
Counterfeit Product
App claiming to be ChatGPT. Has similar logo. If you ask the chatbot it will tell you that it is the same as a ChatGPT account when it is not so thi... 21 h ago
[email protected]
I saw AI Systems publicized on Facebook. It claimed you could get referral fees through AI and earn $1000 a month. They said I had to click links to... 21 h ago
AUDREY AMY OTTAWA
I purchased jeans from this company claiming to be based in Ottawa. Instead it’s just low quality clothes from china and though they say it’s 100%... 21 h ago

Most Read Reports

888-843-1510 Debt Collection Scam
Stated they were Michael Diaz and had documents for a pending legal matter that needed to be delivered and to call them back. Wanted me to wait... 4 Reports
(866) 973-0323
They tried to get information about my mortgage and va disability by representing themselves as affiliated with the VA 1 Reports
(888) 843-1510 Legal Threat Calls
Stated they had legal documents to sign for had 2 days to respond and they were going to take further action. To call them back at 888-843-1510 on... 1 Reports
(404) 790-4848
Scammer sent a message via the Auto Trader app and asked me to send a text to cell number 404-790-4848. After I sent a text and we discussed the... 1 Reports
(877) 578-1940 Lending Scam
I am receiving now daily calls from different phone numbers with messages being left by "Mike Mayer". The callback number is the same but... 1 Reports
ScamPulse.com
S
S.id - Systm