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Spectrum imposter

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Spectrum imposter Reports & Reviews (69)

I am getting continuous calls from different numbers showing up as Spectrum. When I answer the phone they say they are from Spectrum and want to talk about my account. I called Spectrum and they said it is not them and that they do not call out to their customers.

I have been receiving phone calls from Spectrum for about a year and a half. They call two to three times a day. They say this is a courtesy call from Spectrum. I do not have Spectrum. I am satisfied with AT&T. I tell them I am not interested and to take me off their list. They continue to call. I do not have their phone number. I don't have caller ID.

I was sitting as my mother got a call from this number and they said she could save $40 a month if she signed up and gave $199 now. I took the phone from my mother and I asked the caller what this was all about and they said all customers of Spectrum are getting this call. I told them now, we weren't going to pay this and they said the cable would be disconnected

Entered by bbb rep mc

I received a call from a person claiming to be Spectrum and she gave her name as Jessica Brown and gave me her number at 805-334-3242 ext 129 but the call came in as 440-346-6047. I was offered a discount along with 2 months free and she advised I just needed to make a payment with a check or money order for $240. I advised her I would not be sending a check or money order. A few days later they called back and wanted to know if I mailed a check or money order yet and I said no, I wasn't going to be sending anything.

- Belfast, ME, USA

I received a call to upgrade my Spectrum cable box. She, Julia James, ph#747-877-3901, asked me to turn off my tv and leave the cable box on to reprogram it. Since I was an excellent customer she was going to lower my bill by $30 a month for two years. The fee for the upgrade was $299.72 which was to be paid by check within two days sent to Spectrum, PO Box 14473, Albuquerque, NM, 87191. The money would be made up to me by not billing me for April, May and June. I called customer service at Spectrum and obviously they said it sounded like a scam. So, I have contacted you with all the info I have so hopefully you can shut them down. Thanks

- Appleton, WI, USA

Received email indicating account needs to be updated, asking for credit card info

- Rome, NY, USA

On Dec., 30th at 3:43 pm, a man called my cell phone. He was speaking broken English. He was talking away but I really couldn't understand him. I said, "I can't understand you." He said, "Am I ok now?" I said, "ok" He replied "ok?" and then he proceeded to hang up. I called the number back 2 times following the call and both times my phone said my number was rejected. I got a weird feeling about it. I hope I just didn't say ok to some scam.

I wanted to document what happened in case someone tries to now do something with my "ok" I know better than to answer unrecognized numbers, but my daughter was at JFK in New York and I thought it could be her.

Thank you for your time.

Had someone from a number showing it was coming from Charlotte, NC call me this morning at 9:30 am on 2/17/18. Asked me if I had Spectrum Service. After I said yes, they disconnected from me. I called the number back and it was disconnected.

- Thomasville, NC, USA

it was one of those "Say Yes" scams where they record your voice for fraud. They said Hello, and i said "yes" as soon as i did they hung up. I had just answered the phone from taking a nap. when i called back it keeps dropping the call. after looking up information on it i found out it was a scam to get people just to say "Yes", so they can use your recorded voice for fraudulent purposes. They tell people usually they are from Spectrum Business. I was dumb enough to answer. DO NOT ANSWER. I have no clue what will happen to me now.

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