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Spectrum Imposter

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Spectrum Imposter Reports & Reviews (39)

- Altoona, PA, USA • Mar 11, 2024
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Received following voice mail;

“Hi there this is to inform you that spectrum has applied a 50% discount offer on your monthly bill which is expiring today to keep this offer active please call back at 866-579-1966 from 8 AM to 5 PM Pacific standard time thank you and have a great day…”

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- Painesville, OH, USA • Mar 08, 2024
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A man called my elderly father claiming he qualified for a discount for his wifi service through Spectrum but needed my father's Social security number to verify his age,unfortunately my father have his Social security number not aware he was speaking to a scammer!! After I spoke to my father and I told him they would never ask for his Social through spectrum he called the actual company and they did clarify they would never call and ask for Social security number. We are concerned this is going to lead to something else sadly. I can provide the number that the man gave my father if needed as I do not currently do not have it but my father does.

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- Cleveland, OH, USA • Feb 29, 2024
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I received a call from someone claiming to be from Spectrum telling me my equipment was out of date. He knew contact info for my family members. I provided him with my updated address and date of birth. He asked me for the last 4 digits of my SSN so he can get me 40% off my bill and I ended the call. I called the number back and it was not a working number. I also called Spectrum and they said they would never call me and they would have already had all of my information.

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- Largo, FL, USA • Feb 29, 2024
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I received a text stating my internet service had a promotion that I was eligible for. They required pre paying for a year usimg a Target Gift Card. To convince me it was legitimate they paid my current bill so it shoed 0 due.

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- Cleveland, OH, USA • Feb 23, 2024
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Received a voice mail from the number i provided, saying they were Spectrum, and that i had a promo monthly discount on my account that expired today(which is actually true, so i thought it was legit). It said to call 866-549-4557, which i did do. When i called, they sounded like it really was Spectrum. They then asked me my address and how much i was paying a month.i gave them my address, but then asked why they needed the amount, since they should know. They said it was for verification. I gave them amount of $69.99. They then said they are running a promo and my new monthly amount would only be $35, with same package/services i have now, and guaranteed for 3 years! But then they said in order to be eligible, i would have to pay for the entire 1st year upfront...$420!!. It sounded like a scam, so i declined and hung up.

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- Elyria, OH, USA • Feb 07, 2024
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I received a call from someone claiming to be from Spectrum. They are telling people they can reduce their monthly cable bill by paying for the first 8 months up front by using a Target credit card or Target gift card at $380 each. If you pay within the first 100 minutes you get a $100 Target gift card but it has to be done within the first 24 hours or the promotional code would become null and void. They knew the last 4 digits of the card I use to pay my bill as well so they must have some type of access to Spectrum.

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- Lorain, OH, USA • Dec 11, 2023
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Tyler called me Spectrum give 50% discount over the next 8 months

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- Cleveland, OH, USA • Dec 07, 2023
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I got a call from someone claiming to be from Spectrum. They told me they are going to cut my bill down to $115 a month for the next 3 years and I'll get free movie channels if I pay for 5 months in advance right now. They told me to purchase $290 worth of Target gift cards and I asked if I could pay with my debit card and they told me it had to be in the form of Target gift cards.

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- Erie, PA, USA • Nov 23, 2023
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I attempted to call spectrum to pay my internet service and the person that answered the phone turned out to be a scammer. They took my debit card info and actually paid spectrum worth a fraudulent check that came back as no good. Later that same day while i had no idea what had happened the person tried using my debit card for $200. After checking my bank account i realized that the person used my money at a "Speakers Llc" and not spectrum.

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• Nov 18, 2023
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Someone claiming to be from Spectrum called and had my name and address.
He wanted me to call him back when I receive my next Spectrum bill and he will give me a credit immediately.
He gave his name as Kevin Smith (even though he had an Indian accent) and a call-back number of 858-808-2080

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- North Ridgeville, OH, USA • Nov 15, 2023
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I received a strange message on my land line. Caller message stated it is Spectrum. They wanted to lower my spectrum cable bill by fifty percent. Call them back at 855-915-1053. My husband called the number back. I got on the line. They could lower our cable bill from $273-$169.99. We did not agree. They told me to go to CVS and get a Target gift card for $340. That is when it sounded funny. That would cover the first two months of my cable bill. I knew this was a scam. I pay the bills. They gave me their billing and finance number to call when we bought the gift card. That is a different number. 855-998-1110. Press extension number one. We did not call the number. He gave me a promotion code to give that department ARSI3943R. I wanted to report the call.

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- Hinckley, OH, USA • Oct 23, 2023
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received phone message for half price service of spectrum internet for 3 years if 1 year paid up front using Target gift cards as payment. Did not follow through but a charge of $300 was posted to my credit card(now cancelled) which they already had as a cancellation fee from the discount offer program. The $300 did show up as a credit on my Spectrum account and is currently in limbo at Spectrum with no clear refund information from them while they investigate. The credit card company says I will have to pay the $300 processed to Spectrum as it was paid to Spectrum. Scammers appear to have a "spoofed account" allowing them to post charges as Spectrum.

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- Avon, OH, USA • Sep 25, 2023
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Said I was eligible for 50% of my current bill. He told me to go and buy a Target gift card then call them back. I hung up. Unfortunately, I was busy and didn’t realize it was a scam until I gave them my account number. He was able to see how much I was paying per month. I called Spectrum to notify them and changed my security code.

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• Sep 05, 2023
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I was contacted via cell phone from Michael Taylor on Aug 28 and he said I'm from Spectrum and do you want to reduce your cable bill? He had the last 4 digits of my credit card so I thought is was authentic. He stated I can take $30 a month off your monthly bill. I gave him my entire credit card number. I contacted Spectrum and they stated they had not received payment.

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• Sep 01, 2023
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Woman identified herself as Mary Hill (employee No. 1010, phone 855-519-1920; tho she was calling from a local number), tho her accent was thick and she obviously wasn't "Mary Hill". The background was noisy, like a call center. She had my name, current address and phone no., as listed on my Spectrum bill, and seemed to know that I was subscribing only to their internet plan. I was offered two $20 monthly discounts (one was supposedly a senior discount). I provided my birthday (I was stupid not to give a fake one) and current Spectrum security code. When she said I needed to pay $7.99 up front to receive the monthly discounts, and asked for a credit card no., I knew it was a scam and hung up. I called Spectrum myself and immediately changed my security code and internet account password.

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- Saint Louis, MO, USA • Aug 28, 2023
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They called and offered me a discount on my Spectrum account. The lady would not give me her name but wanted me to give her my credit card information.  I want others to be aware of this and I feel she is specifically targeting seniors and offering false discounts for monthly services with Spectrum.

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• Aug 25, 2023
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I answered a call on my home phone. Caller said he was with Spectrum. My caller ID showed Chagrin Falls 440-248-8574. I have Spectrum. Wanted to know if I wanted to lower my cable bill. I said yes it went up to about $67. He kept asking questions. I answered yes to one of his questions. I thought I should not have done that and hung up. I called the number back twice. No longer a working number. Normally I don't answer.

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• Aug 21, 2023
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I received a call from someone claiming to be a Spectrum sales rep. They said they could get my bill lowered to $99.00. They asked me for my age and my address. They asked for my SSN but I was not comfortable with that, they asked for the last 4 numbers which I gave them. They told me a new box would be sent to me but I never received it. I called Spectrum and they said they were not aware of this.

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• Aug 16, 2023
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I received a phone call from Spectrum. The caller stated I was eligible for the Affordable Connectivity Program through the Government. I question this being offered through the Government. They did not want money or personal information. . It is for Seniors. How do they know I am a Senior. I also received a mailing regarding this. I do not have their phone number. I question this.

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• Jul 28, 2023
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Someone from spectrum contacted me to see if I wanted to switch from AT&T to spectrum. They said I could get 24 months of internet for $12 a month. I gave him all my information including my debit card number. I had a appointment with them today and when I called to verify Spectrum said they never called me or set up a appointment. It was a scam.

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