Shopactivedolls.com Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Shopactivedolls.com, help other victims by adding it!
Scammer's website shopactivedolls.com
Scammer's address Miami, FL, USA
Scammer's email [email protected]
Country United States
Victim Location NY 11226, USA
Total money lost $214.99
Type of a scam Online Purchase
Initial means of contact Not applicable
Online Retailer Scam
1.I would like a refund at this point! Since 2/5/25 my order was made and I have yet to recieve it no update or anything.
A. MS. HALE'S RESPONSE:hen I looked up your name not order number I’m seeing an order number of #**** and we did update this via email sending everyone who provided there email on there order A preorder update via Email . As this was communicated that this is a preorder . But I can assure you that you will receive your items as we dropped at Chinese new year and were unaware during this time all factories shut down during these dates . This is our first drop and we appreciate you being patient with us but preorder is Made when ordered . We moving forward will never use this method again as it was a learning experience but Your items are on the way from our vendor and you will receive a shipping confirmation once fulfilled . But your items have been shipped and one the way to the USA .
b. ******:Thank you for the clarification.
I sincerely appreciate it.
c.Hale:
Courtney Hale
Mar 21, 2025, 2:53?AM
to me
No problem ! I want to remain to have clear communication as some people were not fully unaware on the website it stated preorder so no worries My vendor shipped out to me 3 days ago so Now I’m just waiting! You should receive A tracking number automatically Via email hoping mid Next week! Thank You ?
******:On second thougt, please issue a refund immediately. I am dissatified with the service and no longer wish to go back in forth with you! Just refund my money.
******** ******, Esq.
Courtney Hale
Mar 21, 2025, 11:56?PM
to me
Please refer to our Pre Order Refund Policy as we have a strict No refund policy with this first Drop as we are going through the process of Pre Order Which means ordering for customers Personal sizing made to order . We will Update you with A tracking number my apologies you’re disappointed in Clear respectful communication but we have remained clear on our end with Everything this far . We hope you receive and enjoy your items . But I can tell you that Your original email was very distasteful for a Brand New Business and instead of just requesting an update as anyone else would you came off very rude and we remained professional through out this process . But as said before we maintained a Refund policy because everything is made to order . I’m not sure the change of plan but Your order has been shipped Via the vendor to the USA so if your first reply would have been for a refund no problem but as of now your items are actually being shipped and I should receive this week .
Thank you.
******** ******
Mar 24, 2025, 6:02?PM
to Courtney
You are such a liar! Its been since 2/5 I placed my order and not a word from you since I first contacted you. To make matters worse there is no tracking # for weeks. I am going to contact the better buisness bureau and report that flop of a buisness you running- plastic chick!
On Fri, Mar 21, 2025 at 11:56?PM Courtney Hale wrote:
Please refer to our Pre Order Refund Policy as we have a strict No refund policy with this first Drop as we tare going through the process of Pre Order Which means ordering for customers Personal sizing made to order . We will Update you with A tracking number my apologies you’re disappointed in Clear respectful communication but we have remained clear on our end with Everything this far . We hope you receive and enjoy your items . But I can tell you that Your original email was very distasteful for a Brand New Business and instead of just requesting an update as anyone else would you came off very rude and we remained professional through out this process . But as said before we maintained a Refund policy because everything is made to order . I’m not sure the change of plan but Your order has been shipped Via the vendor to the USA so if your first reply would have been for a refund no problem but as of now your items are actually being shipped and I should receive this week .
To date, I have received no items from this documented SCAMMER!