[email protected] Reports & Reviews (1)
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SCAMPULSE
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Reported details
After our investigation using Pixsy's links sent to us by email which provided the photo in question, we discovered the photo was never used on our business website. The webpage URL Pixsy listed is not even close to any of our webpage URL's. In fact, information on the link listed a different business name and different phone number other than our own which happens to be in the same city as ours. If this copyright protection agency "so-called" Pixsy was legitimate, one would expect thorough efforts before filing claims against any copyright offender. We were able to immediately verify that this photo was never used by us.
The agent who called our office failed to recognize the difference in our business name with the other business listed with the photo. She almost demanded we provide our email address, fax number or mailing address so we could proceed to settle the license fee with a payment.
This has fraud and scam written all over it.
Concerned business owner
From Pixsy's Email:
Thank you for your time on the phone earlier.
To summarize, Pixsy is an image licensing and copyright agent representing professional photographers and creatives worldwide.
Our client N------- S-------- has notified us that "our office" has been using their imagery without a valid license or permission and instructed us to resolve the matter with you.
The unauthorized use was detected at this location:
https://www.---------/--------
The license fee for the use of our client?s imagery on "our" website remains outstanding, and can be resolved via our licensing page here:
https://my.pixsy.com/resolve/----------------------
We?re getting in touch to finalize the license fee payment to cover the previous period of unauthorized use before the case is referred to our legal team for escalation.
Full details of the case, including supporting evidence and documentation are available via the licensing page.
If you require further information to resolve this outstanding matter you can contact us by reply email or by phone on +1 (323) 284-9404 (US and Canada) or +44 (203) 807 4030 (UK).
Please note that our US office has moved, and our new postal address is (please update your records): 440 N Barranca Ave, Covina, California 91732.
Many thanks,
K-----, Case Management Team