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Phishing Scam - Amazon Impostor

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Phishing Scam - Amazon Impostor Reports & Reviews (19)

- Kulpmont, PA, USA • Sep 05, 2025
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I received a message saying it was from Amazon and that they were sending me a refund for something because it wasn't up to their standards. I did not open it. I don't have anything ordered that would be giving a refund.

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- Bronx, NY, USA • Sep 05, 2025
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I called Amazon customer service number 888 542 5525 and they hung up. I then sent a chat to Amazon. I go as far as a request for my credit card number so I ended the chat. Then I called Amazon again 888 559 7356 and 805 637 9226 and spoke with Michael V. Reaves employee ID #BC51520 who told me there was an order for the amount of $1,499 placed yesterday from Albany, NY on a card ending with number 7194. I was then transfered to cyber security spoke with Mike Walter 771 250 0514 who was attempting to get more information. I told him I would call him back and he called me instead.

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- Bangor, PA, USA • Aug 15, 2025
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I googled Amazon customer service to speak to someone about my package I didn't receive. The first person told me someone used my information to open an Amazon business account and bought a computer for $1,999 in NY. I was confused and upset so I hung up and called back, the second person then starting listing my old addresses and said maybe it was delivered to the wrong address. Being frustrated again I hung up and contacted Amazon through their app and the representative told me that number is not Amazon affiliated. I was concerned after hearing they have my old address. I did not provide any personal or banking info besides my name and zip code. The representative said they will escalate the incident and notify the correct department for fraud.

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- Alexandria, VA, USA • Jul 12, 2025
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I was trying to reach amazon about a return that I had returned because it was a defective product and they tried to act like they were an amazon representative and have me activate something through play store so they can get all the information out of my phone

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- Brooklyn, NY, USA • May 08, 2025
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Scammer said they were calling from Amazon that someone tried to purchase an IPhone and asked for my approval. But said they would not give access to the “buyer”. Read out my name and list of banks “associated” and oh my first and last name:

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- Scranton, PA, USA • Apr 22, 2025
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The caller was pretending to stop a payment of $1000 which i had not made.

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- Lawrenceville, PA, USA • Mar 27, 2025
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A foreign lady from an 810 number called and tried to verify a purchase that was made from my amazon account. She said it was for some apple products and verified my current address which she had correct, but I avoided saying the word "Yes" at all costs. However, she mentioned that this package had a "suspicious" delivery to some place in New York which was why she was calling to confirm; I said no. Afterwards, she asked me to verify if I have used WiFi from another location in the last 6 months or if I have ever traveled anywhere other than New Jersey, New York, Michigan (I think) and a couple other states I can't remember. I told her no. She then said that I would be receiving a one-time verification code which did indeed send to my phone, but I did not share that with the person on the phone. I hung up because I got another incoming phone call. But this is something that amazon does not reach out to the customer about which is why I wanted to report it.

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- Northumberland, PA, USA • Mar 11, 2025
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HI, good morning! I'm Darlene, a Recruiting Representative at (Amazon), and your resume has been recommended by several online recruiting companies.......

The text/email continues with the details promising little effort for high pay, just have to sign an employment contract by calling the number provided +13476162128

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- Arlington, VA, USA • Jan 30, 2025
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I was called saying that someone bought an Apple laptop and headphones with my Amazon account. I knew it was a scam call from the start but every time I drilled down on questions he would claim he couldn't hear me. He said multiple accounts were made under my name from multiple states, he had my real address and name. I'm not sure what he wanted from me in terms of remediation efforts.

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- West Chester, PA, USA
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Scammer texted that account was being hacked by person in Mombai India with link to confirm

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- West Chester, PA, USA
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Scammer called on my landline phone, said they were Amazon and that there was some problem with payment for an order. I thought it odd because I had been doing business with Amazon for approx. 10yrs at the time and that never happened before. I politely hung up and checked on their website and their was nothing like that going on. So, beware- always check the site, don't give any info out. If there ever is any problem, they won't contact you like that and you can always fix any problem on their site.

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- Philadelphia, PA, USA
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Scammer informed me that someone in New York was purchasing an apple computer for $1499 in my name. They told me that I had multiple states with my name with accounts. They asked me about addresses I was familiar with. There was noise in the background (other agents making calls) which made it sound legitimate. Her name 'is' Sarah M. Wilson with Amazon Customer Service. Employee # AMZ29518. She then transferred me to my bank fraud department. He asked for the last four digits of my social-I asked how do I know you are from my bank? He said that he would give me his name and operation number. I hung up .

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- Coaldale, PA, USA
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They called me and had my name and said there was going to be a charge of 1,499 to my account for a notebook. When I asked for more information they hung up. When I called the number back I got a voicemail for Erie roadside assistance.

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- Stillwater, PA, USA
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[AMAZ0N]: We checked your account and found a suspicious order for $499.49 and temporarily deactivated your account. If the transaction was made or authorized by you, there is no processing required and we will reactivate your account and complete the order within 2 hours. If the transaction was not made or authorized by you, please complete account verification immediately to decline the activity https://shorturl.at/CIN8g?_k=zrW_s

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- Stewartstown, PA, USA
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The call, hosted through TON80 COMMUNICATIONS, LLC, represented themselves as Amazon reporting a "questionable" charge of $1,499.00 and asking me to press 1 to speak to "customer service". I let it go to voice mail, and checked my account online to verify that this was a phishing scam. This communications provider is clearly not vetting their customers and is an accessory to this illegal activity.

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- Wilkes Barre, PA, USA
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Email supposedly from Amazon customer service with no Amazon heading except within the email, requesting me to verify my identity and update my billing information for security purposes. To do that they want you to click an update your information button. Ii usually am able to click on the source of the email to see if it's legitimate but it must has me at the top of the email.

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- Kingston, NY, USA
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Was called from this phone number and spoke to people who said that they were investigating a fraudulent charge Account.

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- Wyandanch, NY, USA
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I CONTACTED AN AMAZON AGENT NAMED BENJAMIN ALPERT WITH AMZ5620 CONCERNING SOME PRODUCTS I BOUGHT FROM AMAZON AFTER SOLVING THE PROBLEM, HE TOLD ME ANOTHER ACCOUNT WAS OPENED IN MY NAME WHICH I HAVE NO IDEA OF, I TOLD HIM TO CANCEL THE ACCOUNT BECAUSE IT WAS NOT FROM ME, HE TOLD ME AN ORDER WAS SHIPPED TO 49 ARCADIA CT ALBANY NY 12205 WITH THE AMOUNT OF $ 1632.62 UNDER THAT ACCOUNT. HE LATER SAID HE WAS GOING TO TRANSFER ME TO MY BANK OF AMERICA FRAUD DEPARTMENT SO THAT, THEY COULD PROTECT MY MONEY BECAUSE WHOEVER ORDERED THE PRODUCT ALSO BOUGHT SOME ILLEGAL STUFF. MY PHONE WAS TRANSFERRED TO RICHARD GREEN WITH PHONE NUMBER 2095608563 WHO CLAIMED HE WORKED FOR BANK OF AMERICA AND I LATER FOUND OUT IT WAS NOT TRUE. RICHARD SAID SOME PEOPLE OPENED DIFFERENT BANK ACCOUNTS UNDER MY NAME AND USED THEM TO WIRE MONEY TO MEXICO, SO HE DIRECTED MY CALL TO JOHN KREBS WHO POSES AS AN AGENT FROM (FTC) TO INVESTIGATE THE MONEY LAUNDRY, JOHN TOLD ME TO WITHDRAW ALL MY MONEY FROM MY DIFFERENT BANKS ACCOUNTS BECAUSE HE WANTS TO CONFISCATE MONEY IN THE OTHER BANKS THAT MY SS HAS BEEN USED TO OPEN, WHICH WAS CHASE BASE WITH SUM OF$53000 AND WELL FARGO WITH SUM OF $85000. NOT TO CONFISCATE MY MONEY I WITHDREW ALL THE MONEY AND JOHN TOLD ME TO PUT THE MONEY IN A SHOE BOX WITH SOME NEWSPAPER AND SEND IT TO AN OFFICER IN NEW JERSEY THAT I WILL RECEIVE IT THE NEXT DAY SO I OBJECTED AND HE STARTED THREATENING ME, I WENT TO THE POLICE PRECINCT TO REPORT THE INCIDENT AND I WAS TOLD THEY WERE SCAMMERS. I CALLED THE NUMBER AND JOHN PICKED UP AFTER SEVERAL ATTEMPTS, HE CONFESSED HE WASN'T AN OFFICER AND THAT HIS NAME WAS NOT JOHN. PEOPLE BE AWARE OF AMAZON AGENTS, SOME OF THEM ARE SELLING OUR PERSONAL INFORMATION TO FRAUDSTERS AND AMAZON IS DOING NOTHING TO RECTIFY IT. BEWARE

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- Seymour, MO, USA
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Amazon called stating an order was placed using my account. She said she was transferring me to Amazons fraud center to report it. Instead I supposedly was connected to the Social Security Investigation section out of Washington DC. They informed me that a mail package had been intercepted in Brownsville, TX by Customs that contained Narcotics, cash money and numerous fake drivers licenses. It was addressed to an individual I didn't know in a completely different town, however it was a city close by. I was to be charged as an accomplice with smuggling drugs, money laundering and obtaining fraudulent identification as a felony. If I didn't want to go to court to face these charges, the caller told me to protect my own money to withdraw all but $100 from 2 bank accounts. He then directed me to start buying prepaid cards, Nike, Walmart Green Dot. All for $495.00. I actually obtained the Nike card for $495. and Walmart for $500.00. At that time I started putting his information together and noticed several inconsistencies in the stories I was being told. At that point I refused anymore communication with the caller and disconnected. He has since kept calling but I have not answered his calls. I checked the balances as soon as I returned home and found that the balances for both purchases had zero balances.

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