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Pavilook

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Pavilook Reports & Reviews (10)

- Springfield, IL, USA • Aug 26, 2026
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Ordered 16 pack of summer dresses/short sets. Said it had been delivered but was not. Asked for refund 4 times but received same format messages. I lost $46.97. This is the first time anything like this has happened to me. Never again.

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- Aberdeen, SD, USA • Aug 10, 2026
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Purchased clothing-tracking said it was delivered. Contacted company & they said they would send again gave new tracking number. Again tracking said delivered-again sent email & they agreed to refund 70%-told them wanted 100% clever jerks!!!

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- Emmett, ID, USA • Aug 05, 2026
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I ordered an 8 pack of summer dresses. Never received my order even though it said delivered. I contacted customer service and they sent out a replacement order which said it was delivered but again, I never got anything

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- Ariel, WA, USA • Aug 04, 2026
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I ordered from them, i never received my order, i have contacted them they said it was delivered. USPS has no record of this order as they did not deliver it.

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- Cleveland, OH, USA • Jul 28, 2026
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I placed an order on 5/22/2026, my order was never delivered. They sent fake delivery dates which my items were never delivered. They finally emailed me and said they would send a refund and I have yet to see that, I emailed them about it and was told it was lost in the system and they will issue another refund. All they do is give you the run around!!! Terrible

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- Naples, NY, USA • Jul 13, 2026
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FB advertising for summer clothes. Placed the order, received confirmation order was paid and then no response. It has been over 90 days and no response from the company and now their web address is gone.

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- Great Falls, MT, USA • Jun 28, 2026
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I went on Facebook saw the dresses. I purchased them. I waited a month, they said on the track my purchase it was delivered but to the wrong address. I went to the address they never got my package. I told them it was the wrong address. And I wanted a refund. The whole site was changed or deleted. Im out $36.98.

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- Plymouth, OH, USA • Jun 24, 2026
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Ordered a few outfits with this company and never received the product. I got ahold of them and they said they would resend my order but still have not received it. It has been over 2 months now. I tried to contact them again and they blocked me so I couldn't contact them any further.

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- Denver, CO, USA • Jun 16, 2026
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I ordered summer dresses and used my debit card and after a month of not receiving anything I contacted them thru the email on their website pavilook.com and they first said it was delivered and I told them it wasn't and so they said they would send it again and the second time they said it was delivered which it was not. Then they offered a 70% refund and I said no I want a full refund and they said ok we processed your refund which I still have not received. And, upon reading other similar situations, I doubt I will receive it.

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- Vancouver, WA, USA • Jun 15, 2026
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Online clothing retailer Pavilook scammed me out of an order. I contacted their customer service and was told they delivered it. However, shipper had no proof of delivery. They had my address wrong (used Vancouver, OR instead of WA) and I told them to fix that for the replacement shipment. Second shipment was supposedly delivered yesterday. It is not here. I again have emailed customer service with no reply so far. While it wasn't much, I wanted to report this to prevent others from losing money with them.

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