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Online travel service called back after reservation claiming flight was no longer available; tried to upsell to a more expensive ticket

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Online travel service called back after reservation claiming flight was no longer available; tried to upsell to a more expensive ticket Reports & Reviews (5)

- Wichita, KS, USA • Aug 12, 2025
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Searched for airline tickets. Cheapflights website came up. Tarifasodeals listed flight for $311. Disclaimers included delays, baggage charges and 24 cancellation. Booked flights. Was called AFTER 24 hour cancellation window expired and told flights fully booked. Options were pay additional $137 each way ($274 in addition to the original $311) and $35 for personal item (Personal items board for free) and new dates a month later. They have neither the ability nor the intention of putting you in the seat they try to sell you. I was saved by my bank as they recognized the attempted charges as fraud.

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- Forney, TX, USA • Jun 30, 2025
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I purchased plane tickets through there website then was contacted by someone the name of Mike smith stating those tickets weren’t available and want me to pay 2000k and refused to give me a refund after I said no.

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they advertise cheap air fare. They don't send you tickets until you call them up asking for it. When they answer they say, the fare you booked is not available anymore (it is still up on their webpage to attract more customers) or these tickets don't allow any luggage or any other excuse. They say the tickets are nonrefundable and you are already soft booked with them but they send do reservation confirmation and there is nothing that we can do.. they got the money and we got nothing

I have reached to their web site through a regular search and unfortunately, after I went through the payment I found out that this is everyone's story and that they are scammers.

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- Hilo, HI, USA
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Advertised airfare of $543. I called to verify the flight information, baggage allowance. After I initiated payment with credit card I received a notification that my booking was in progress, with number 34570. A half hour later I was advised, by telephone, that Japan Airlines had not approved my booking. However, I was advised that my payment of $543 could be applied to

a regular airline ticket costing $1190. I asked for either a refund or cancel my credit card payment. I was told there are no refunds issued, and the only way to apply my payment of $543 was

to purchase the $1190 fare. I ended the call and immediately notified my credit card company.

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Selling flights then calling to say they are no longer availability then upselling to more expensive flights. False advertising

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