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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1861)

- Mc Lean, VA, USA
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I purchased a ring from this company and received it. About a month later I had another charge from the company for $22 for their "Aspen Family Charity". There was no confirmation of this monthly charge or "opt in" on their website during check-out.

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- Camp Hill, PA, USA
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Made two separate purchases from website due to getting a pop up stating I was given a "30% off coupon" on my next order. First transaction was $62.68. Second order was $131.53. Waited 7 days, per the website's policy, to receive a confirmation email regarding my order being shipped out, which never occurred. The website only has an email for customer support, so I sent in a complaint and received an email 6 minutes later asking me to go to a link that sent me to a "knowmail.quicksolve.vip" website to speak to customer service. This was an auto-response service that informed me to "wait patiently" and that "the order had been sent out, but the logistics company had not updated the latest shipping information." Since then I've received emails from the company stating the order has been updated and the tracking information on both orders has gone back and forth on information or completely changed. I ultimately checked the website for fraud history and found a lengthy list of websites warning this site is a scam. Currently in the process of trying to cancel/refund the money for the orders which, even if I am successful, won't undo my credit card information being released. It is currently 2 weeks since the original orders and I have not received anything. The website's "return/refund policy" claims no refunds after 30 days, so I'm working against the clock at this point.

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- Riverton, UT, USA
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Ordered a chair. Gave my credit card info. Later received an email saying the order was cancelled. It was not charged to my card. All attempts to reach seller failed. Phone number listed is for California. Local store address given is for NY.

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- Greenville, SC, USA
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After ordering the product, I decided to cancel my order and never received a refund which I was told ,via email, would be returned in 3-5 days. I got another email which stated I would get a monthly fee for a membership I never signed up for.

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- Woodside, NY, USA
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The website feels real, but the checkout details include one price for shipping, and the final shipping costs end up being much higher (and getting automatically signed up for a $29/month subscription). Then you get to a LENGTHY FAQ that explains that customers WILL NOT get a refund in ANY CASE: not cancellations, not returns, not damaged items, not lost deliveries, nothing. Under no circumestances will are they responsible for the product not showing up; they say the shipping company is who you need to follow up with. The tracking number does not show where it is being shipped from. Zero details. There is a lengthy FAQ that explains that the charge will come from multiple business names (my charges came from companies called ELEVATE JEWLS and BOLDBEYRETAIL.COM). The Julieasbees website, as well as the websites of those two companies, are fake.

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- Blue Bell, PA, USA
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I saw the advertisement for Merrell Boots on sale and purchased them. When I received them, it was clear that they were not Merrell boots. I checked the product on Amazon and they are a different product and actually cheaper on Amazon that I was charged for them. I checked online and found an Inquirer Business Newspaper article on this scam. I requested my money back and was told I received the article I had ordered. I told them this was a scam and they offered me 30% off my next purchase. I filed a complaint with Paypal and so far the seller, listed as Japoco Pte. Ltd. has only offered an addition refund of 5%. I don't want the boots. They are counterfeit. I want my money back. I will return them IF there is no return shipping fee to me.

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- Grantville, PA, USA
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This company uses images from other companies who make similar products. They pose as an American small business, but ultimately are based out of china. They make a product that looks like the original, but is not.

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- Wilkes Barre, PA, USA
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I ordered something online they saud it was sent to the wrong address and then tried to resend but its been 14 days since then and they told me to give them 10 days and ive sent emails

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- Elkton, FL, USA
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Fortunately my credit card company declined to pay and their fraud protection office called me. I got several emails from them trying to close the deal but I informed them of their fraud.

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- Miller Place, NY, USA
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I WAS LOOKING FOR THE MANUAL FOR A 2004 JEEP WRANGLER AND ORDERED IT FOR $5.95. I NEVER GOT IT BUT WAS BILLED $69.95 ON MY CREDIT CARD, CAUSING ME TO DENY THE CHARGE AND CANCLE THE CARD. PLEASE BE AWARE AND READ SOME OF THE REVIEWS.

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- San Jose, CA, USA
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MyRebornBabyDolls (myrebornbabydolls.com) is not what they seem to be! They portray dolls from other places and duplicate them! The dolls that you receive are not like what you originally ordered! The customer service they claim to give is nowhere to be found when it comes to returns and giving you your money back! They even have a post on their site warning about scams, but it seems like they are the scam. I reached out to the seller to complain and ask for a refund and instructions on how to return this cheap looking doll and they offered me a 20 percent discount to keep it. Obviously I said no because I paid $130, so it’s not worth it and now they are not responding to my emails. In order to send it back to China, it will cost me over $50! At my own expense. Even worse, I don't think the doll is made from silicone like they claimed, which is probably why it was so expensive. This company needs to be shut down as there are so many complaints

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- Bronx, NY, USA
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Deposit of 140.00 was made 10/23 for loc extension service fee 40.00

Hair Deposit 80.00 told it would be a 24hr lay over for hair to be made

I tried to make contact on 10/24 to receive a update on process no response......received a call the day of telling me that it was a delay an the appointment would have to be pushed back when i called i met with an unprofessional attitude....i was not comfortable to continue the transaction for services once i requested a refund i was denied due to canceling the service the day of the appointment which i have message to show the unprofessionalism

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- Leesburg, VA, USA
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Sell anime related merchandise, but do not deliver and ghosted me

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- Ringgold, GA, USA
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I ordered some tennis shoes from their website advertised on Facebook on 09/30/23.

I paid the $51.99 with my credit card ending in 7393.

The website is no longer active and there is no contact phone number.

Error establishing a database connection is the message that is received when trying to pull up their website.

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- Salisbury Mills, NY, USA
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Ordered some Disney bags and now when I check order says Store Closed. No other information

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- Upper Marlboro, MD, USA
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They had an ad on Facebook with video showing product. It also had an email. Address and I went to their site directly. They even send you a message that your order is being processed and that the order is on its way and that you can track it through the Shop app.

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- Sterling, VA, USA
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The website is for peptides and is a front to steal your money. After several emails and months of time they promised me the items I had purchased. But these items were never sent. They also sold my bank information, this came up on a darkweb research via google.

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- Barto, PA, USA
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Pretending to be the real company Ariat. I purchased jeans boots and jacket through an ad on Facebook. On September 5 2023. Two days later I couldn't find confirmation for order 1932 and I couldn't log on. I emailed [email protected] and they gave me a tracking site called track718.us. That tracking number is KXJ3090721702. Which on 9/7 inbound sorting center

9/9 outbound

9/11 Shenzhen sorting center inbound

9/13 outbound Shenzhen

9/16 arrived at hongkong terminal

9/19 left hongkong terminal

9/23 arrived UD

9/26 customs clearance US progress

9/30 US customs clearance

10/2 US arriving mail processing for PA

10/5 arrives at Sterling distribution center Seward PA 15954

10/7 they said package was delivered

It was not.

Been intouch with [email protected] they said it was a shipping warehouse error and wanted to send another package arriving in 30 days. I said no I want my money back. They agreed on 10/13 to refund money 3-5 days. No money was refunded nor items received.

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- West Palm Beach, FL, USA
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I place two orders with a merchant by the name of David H Forde. He has a company by the name of Skylife Boutique. I place 2 orders, one on 07/26/2023 and another on 08/04/2023. The merchant reached out to me through their personal line to finalize payment on both. I reached out to merchant on multiple occasions through multiple outlet to request information on where my orders are but he refuses to answer even when there are signs that he’s getting every message I send. Below I will provide the links to both orders and evidence as well. I need to know what it takes to get my money back. I’ve tried to dispute with cashapp being that he uses that as a form or payment for his business and they informed me that nothing can be done. Products Never received.

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- New York, NY, USA
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They sent a damaged product. The advertising is completely false. The item the sell doesn’t work remotely close to how they promote it. Their site says 30 day money back return policy yet they won’t answer any email to start the return. Complexly ghosted

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