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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1995)

- Philadelphia, PA, USA
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Order some items online. Said my items been shipped over a month ago. Tried contacting them, phone off, what’s up app not active, send countless emails.

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- Lock Haven, PA, USA
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I ordered some clothing that was supposedly on sale from Pink Lily. However I never received a tracking number or any information about it for several weeks. I emailed the customer service link and asked about it. They told me it had been delivered and magically came up with a tracking timeline through 818track. I told them I did not receive any packages. They then told me to check with neighbors or the front desk which is absurd as it is a residential address. Emailed them again that I had no luck finding it. They then said they would re-issue the package. This time I got a tracking number to the same site 818track. I waited a few days and went in to track my package and surprise!!! It had been delivered. Unfortunately there was still no package on my porch. Beware of deep discounts. Check to see if the site is legit. At this point I’m just eating the $37 and moving on.

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- Philadelphia, PA, USA
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There is an Instagram account claiming to be a business named loungeflynew__collection. They post Disney loungefly backpacks that are for sale and I inquired about a product. I was told it was available and would be $70.00 including shipping and handling. I gave my name and address as well as sent payment through Zelle for $70.00. I was told the item would be delivered within 2-10 business days and a tracking number would be provided. I asked for an update on my order today after 6 business days and was immediately blocked. I have screenshots to show that this is a scam.

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- New York, NY, USA
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I ordered a pair of shoes that claim to be "official" distributor of Hoka shoes. It also claims to be located at 21-A Hudson Yards, NYC which neither are true. I ordered shoes that took two weeks to arrive and when these arrived, I saw immediately these were counterfeit since I still have my old Hoka shoes to compare these too. I had to cancel my debit card and am in the process of attempting to recover the monetary loss from my bank. I have emailed the so-called company several times to get a refund and they claim the shoes are authentic and then later they claimed they would refund my money . They have made no moves to do so.... I have telephoned the HOKA company.

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- Mount Joy, PA, USA
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On the website the boots were described as leather with a wool fleece lining. They are completely made from plastic - plastic upper, polyester fleece, foam sole. They don’t look at all as pictured on the website or in the pictures posted in “reviews.” This leads me to believe that the reviews are fake as well. The ad also described them as hand made and from a local small shop which they are obviously not. The tracking was coming from china and there was a factory inspection number sticker on it

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- Arlington, VA, USA
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I started business with Cayla Burden, the business owner, in April of 2021. I had to pause correspondence until 2023 due to a family emergency and a military move. I resumed my business with her in 2023 where she happily accepted and we started working through the design of my business card. I made payment in May of 2023 and communication started to dwindle. She would pop back up, apologize and tell me that all of a sudden she didn’t have the materials needed for my card. One instance, she disappeared completely and I was contacted by someone named Skylar. She asked me for my address in October to ship my cards and i haven’t heard from her since after emailing her twice. Do not do business with this woman or company.

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- Glen Cove, NY, USA
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I placed an order for boots on a website. The window came up to choose my debit card or my google payment account, I chose my debit card then it did not process. I thought my internet was not working. The next day I tried to pay with the debit card through PayPal. I was concerned about my debit card now, so a QR scan came up and I decided to pay through Venmo. Wrong move. Later that day my bank called me with a suspicious charge to my debit card in California, now I am worried there are no coincidences. I never got an email about processing my boot order, or any follow up shipping emails. Venmo is not helping me to get my money back they don't understand what happened.

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- Gaithersburg, MD, USA
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Reviewed a transaction found on card. Reached out to website was advised that an order was placed and on its way. No order number provided or confirmation. Fake shipping and tracking info was sent. Tried to go back to website and it no longer exists

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- Brooklyn, NY, USA
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The site claims to have 80% off previous season merchandise. The follow up emails do not match the website. The shipping website is very sketchy.

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- Commack, NY, USA
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I ordered Harry Pottor wands from the website and never received any items and now the website is no longer active and no response from the email address.

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- Huntington Station, NY, USA
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This site takes credit card details for non-existant products. Within one day, 3 fraudulent charges appeared on the same card used to ‘order’. No item was shipped and any means of provided contact through the website was not functioning. Also, after providing payment for the item ordered I was prompted to submit payment a second time via a PayPal bill.

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- Elizabethtown, PA, USA
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Ordered from ad on facebook. 11/12/23 payment made to VIKRASSETH LIMITED, Durham GB. This number in email 74208479WOOA M03. Billing done through Stripe. Order number I was given AT104393892CN and track through 17TRACK. I have been tracking and last report stated delivered (19 days). I have not received item.

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- Chico, CA, USA
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Scammer approached me via Telegram offering to purchase for me shoes overseas. Gave him my contact information and address believing it to be true. Scammer is now threatening me saying that I purchased illegal substances off the black market and is threatening me by claiming he will send police to my address.

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- Gloucester City, NJ, USA
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Scammer has posted items on Facebook market place. Offers meet up but will also offer shipping. Asks to pay via PayPal but through Facebook payment options. Then never ships it.

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- Millsboro, DE, USA
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La Cocinera advertised on face book about selling pastels , she hounded me for the money after it was sent she kept coming up with stories about why she couldn’t ship them to this date I have not received product and or a refund.

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- Millmont, PA, USA
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I ordered a necklace on their website an October 29, 2023. They charged my credit card for the $53.99 as of today I haven't received my order. I emailed them 3 times in November and never got a response.

I searched for a phone number to call and inquire but they don't have any listed or a street address.

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- Lackawaxen, PA, USA
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Ordered 2 “stained glass” birds on branch sculptures. They arrived in slightly damaged condition (bent & missing hardware to attach to base) and were NOT stained glass, but painted metal! I contacted them saying I could have gotten something similar at the dollar store for &10 & wanted a refund. I spent almost $30 to return the item & a few MONTHS later it was returned to me. They won’t process the refund until receiving the package. PO said it appeared to have been delivered & refused ??

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- Arlington, TX, USA
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online shoe service. Purchased the shoes. Never received a confirmation of purchase email. Once shoes were delivered, the were counterfeit and not authentic. I tried to contact them and the email and phone number are not active.

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- Lansdale, PA, USA
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********************************************************************************...⇄ scam website. paid for item and was never delivered despite fake tracking number claiming signed and delivered.

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- Stephens City, VA, USA
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Scammers have what appeared to be a legitimate site with the offer of a Product Key for activating MS Office 2019 Pro Plus for $28. I purchased two of the products online through their website and they sent me a link to claim the keys back at their website (www.kinguin.net). I tried to use the keys to activate the installation of the software and Microsoft confirmed for me both over the internet activation process and live on the phone through their activation by phone process that the keys (both - two different keys) were not valid keys. I was asked to send them screen shots which I did and each time they kept telling me i was installing the program wrong. I installed and uninstalled the program several times (at least a dozen times) trying every method recommended by Microsoft and the so-called scammers support team. I sent them several screen shots using both keys and even their recommended .iso download of the software and still they keys each time were invalid. I have been asking for a refund now for over a week now. They refuse to just issue a refund as I have asked for several times. I even said that if a refund is not issued for the invalid products then I will have no choice but to seek other authorities to assist me in getting my money back. I am reporting this to other federal government agencies to investigate as well for any fraudulent activity.

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